Apr 2021 – Oct 2025 · 4 yrs 6 mos · Gurugram, Haryana, India

• Led the end-to-end architecture of the Visa B2C & B2B funnel, transforming it into a horizontally scalable microservices ecosystem. Integrated Generative AI (GPT-4o) and Robotic Process Automation to automate complex document workflows, enhance data accuracy, and deliver a high-performance, fault-tolerant platform across Android, iOS, and web.
• Key Initiatives & Achievements:
• Document Classification: Built an AI-driven pipeline using GPT-4o with 95%+ accuracy across documents like passports, visas, PAN cards, etc.
• Image Recognition & Grouping: Developed intelligent document-to-passenger mapping using GPT-4o and metadata correlation, achieving 80–85% accuracy.
• Information Extraction: Implemented a hybrid vision-NLP pipeline (Google Vision + GPT-4o) to convert unstructured images into structured data with 98–99% accuracy.
• Document Validation: Automated passport/visa compliance checks using OpenCV, Google Vision, and custom rules for country-specific validations.
• Photo Validator: Built a CV-based engine using YOLO, OpenCV, and rule-based logic to enforce image compliance (eye visibility, background, headgear, etc.).
• Architecture & Leadership Highlights:
• Conceptualized and architected the new Business Services and Backend-for-Frontend (BFF) stacks—ensuring clean, scalable code with zero smells or duplication.
• Played a pivotal role in HLD discussions, hands-on code reviews, and architectural governance.
• Improved operational efficiency by embedding automation and reducing manual touchpoints.
• Onboarded B2B travel companies onto the orchestration platform to streamline post-sales operations and automate the payment process
• Led cross-functional teams, managed end-to-end deliverables, and mentored developers on clean architecture and system design.
• Tech Stack: Golang, Python, GPT-4o, OpenCV, YOLO, Google Vision API, Kafka, MongoDB, Drools, AWS, Azure, React, Node.js

Apr 2018 – Mar 2021 · 2 yrs 11 mos · Gurugram, Haryana, India

• Project: Goibibo & MMT Post-Sales Platform Unification
• Architected and led the unification of Goibibo and MakeMyTrip post-sales systems into a single, horizontally scalable backend platform. Delivered ~60% infrastructure and ~50% development cost savings by consolidating core services and eliminating duplication—without any disruption to live traffic.
• Key Initiatives & Achievements:
• Directed a 70+ member engineering team to re-platform shared post-sales services, driving consistency in refund processing, rescheduling, and support across brands.
• Introduced modular microservices design with clean API contracts to ensure seamless integration and faster onboarding of new services.
• Built a robust rollout framework ensuring zero downtime migrations and phased feature deployments.
• Project: MyTrips – Unified Post-Sales UI
• Conceptualized and delivered a brand-agnostic, mobile-first UI for managing post-booking journeys across platforms.
• Developed a responsive interface using React.js (web/PWA) and React Native (app) to unify customer experience across Goibibo and MMT.
• Achieved significant code reuse and reduced time-to-market for new features while ensuring a consistent, intuitive UX.
• Project: GOMMT Centralized Tech-Fin Orchestration Platform
• Led the architecture and delivery of a high-accuracy, multi-brand orchestration layer for financial and operational workflows, achieving 99%+ data accuracy B2C and B2B transactions for downstream finance systems.
• Auto-Reconciliation & Vendor Vouchers: Automated airline and payment gateway reconciliation processes.
• Auto Payouts: Created config-driven vendor payout workflows to improve SLA adherence and reduce ops overhead.
• Invoicing Engine: Centralized invoice generation across customer types and brands with audit-ready traceability.
• Tech Stack: Java (Spring Boot, Akka), Python, Kafka (Alpakka), Airflow, Redis, MongoDB, MySQL, RabbitMQ, AWS (Lambda, Secrets Manager), Consul

Apr 2015 – Mar 2018 · 2 yrs 11 mos · Gurugram, Haryana, India

• Project: Post-Sales Platform Re-architecture
• Led the complete transformation of the legacy post-sales monolith into a resilient, horizontally scalable microservices ecosystem. Architected for high availability and elasticity to support peak traffic loads of 120K+ daily orders and 800K+ real-time communications across SMS, email, WhatsApp, and push notifications.
• Key Highlights:
• Engineered distributed RESTful services using Java (Dropwizard), improving system modularity and fault isolation.
• Implemented RabbitMQ for async job execution and Kafka + Avro for scalable event-driven architecture and audit-grade logging.
• Optimized transactional workflows using MyBatis + MySQL, enhancing consistency and traceability across order lifecycles.
• Introduced Couchbase as a distributed cache to significantly reduce latency and improve session handling under load.
• Enabled proactive monitoring and search capabilities via Elasticsearch.
• Tech Stack: Java, Dropwizard, RabbitMQ, Kafka, Avro, MyBatis, MySQL, Couchbase, AWS, Elasticsearch, ReactJS, Angular 4, React Native
• Project: Unified User Identity System
• Architected and implemented a Single UUID-based identity framework to unify user sessions across mobile and web. This allowed seamless login via email/mobile and enabled advanced features like co-traveller itinerary sharing and permissioned access, reducing reliance on primary bookers and improving post-sales user experience.
• Streamed identity and access events using Kafka, ensuring near real-time synchronization across subsystems.
• Tech Stack: Java, Dropwizard, Kafka
• Project: Distributed Transaction Sequencer
• Designed and deployed a distributed transaction sequencing system to guarantee per-booking ordering of operations while supporting parallel processing at scale.
• Utilized Akka Streams and Kafka for reliable, high-throughput orchestration of time-sensitive workflows.
• Tech Stack: Java, Kafka, Akka Streams, RabbitMQ, MySQL

Apr 2013 – Mar 2015 · 1 yr 11 mos · Gurugram, Haryana, India

• Migrated legacy VB.NET systems to modern C# MVC framework with RESTful APIs.
• Designed and developed a multi-tenant mid-office backend to support India, US, UAE and Singapore transactions.
• Enabled seamless integration and role-based access across regions.

Jan 2009 – Mar 2013 · 4 yrs 2 mos · Gurugram, Haryana, India

• Integrated Amadeus GDS for automated flight schedule change processing.
• Developed ERP system integration using MSMQ and NAS for scalable operations.
• Completed a 7TB+ ERP Navision upgrade in 10 hours using optimized data replication and performance tuning strategies.