Syed Rizwan Ali

Engineering Manager

Bengaluru, Karnataka, India13 yrs 6 mos experience

Highly Stable

Key Highlights

Led AI chatbot project enhancing team efficiency.
Delivered tailored solutions for prestigious clients.
Expert in SaaS development and automation technologies.

Stackforce AI infers this person is a SaaS-focused software engineer with expertise in automation and AI integration.

Contact

realitybites.in@gmail.com LinkedIn

Skills

Core Skills

Saas DevelopmentNode.jsSoftware DevelopmentWordpress

Other Skills

AndroidAutomationCRME-commerceHTMLJavaScriptMobile ApplicationsMobile DevicesPHPProduct ManagementPython (Programming Language)REST APIsReact.jsSoftware as a Service (SaaS)Solution Architecture

About

As a seasoned software professional, I thrive at the intersection of solution consulting, software implementation, and integration. My career journey has been deeply rooted in leveraging intelligent automation to transform businesses and elevate their operations. From launching my career as a freelance web developer, where I crafted bespoke websites for diverse clients, to my current role as Senior Manager at LeadSquared, my focus has remained on delivering solutions that not only meet but exceed expectations. At LeadSquared, I've had the privilege of leading pivotal projects, including the development of an AI chatbot and a coding solution using large language models, both of which have significantly boosted our internal efficiencies. My prior roles have seen me driving the delivery of tailored technical solutions for prestigious clients across various sectors, ensuring their strategic needs are superbly met. I am particularly passionate about the nuances of business technology and enjoy the synergy of collaborating with diverse teams to solve complex challenges. If you are seeking a dedicated and innovative software professional to take your organization's technological capabilities to new heights, I would be delighted to explore how we can collaborate.

Experience

Genible

Engineering Manager

Nov 2025 – Present · 4 mos · Greater Bengaluru Area · Hybrid

Kovaion consulting

Engineering Manager

Jul 2025 – Oct 2025 · 3 mos · Bengaluru, Karnataka, India · On-site

Leadsquared

5 roles

Senior Manager – Software Engineering

Apr 2024 – Jul 2025 · 1 yr 3 mos · On-site

In my role as Senior Manager, I'm leading the development of innovative internal tools utilizing advanced AI technologies. A key project under my direction is an AI chatbot integrated with Microsoft Teams, built using the RAG architecture. This chatbot enhances our team's efficiency by providing immediate answers to product-related questions. We have also developed a solution using large language models for code development, which further streamlines our internal processes and improves productivity.

SaaS DevelopmentNode.jsSoftware as a Service (SaaS)Python (Programming Language)React.js

Manager – Software Engineering

Promoted

Nov 2020 – Mar 2024 · 3 yrs 4 mos · On-site

As the head of the BFSI vertical in the Professional Services Tech team, I guided our strategies and technical leadership, which were critical to the success of our projects. I led teams that delivered tailored technical solutions to prestigious clients like Poonawalla Fincorp, Kotak, Aditya Birla, ICICI, and Motilal Oswal. My collaborative work with the Pre-Sales team played a pivotal role in understanding customer needs and crafting solutions that not only met but exceeded their expectations, helping us secure significant accounts.

Software DevelopmentSaaS DevelopmentProduct ManagementNode.jsAutomationSolution Architecture+4

Technical Lead - Solutions

Sep 2018 – Nov 2020 · 2 yrs 2 mos · On-site

In this role, I proudly led the launch of the LeadSquared app on the Zapier platform, enhancing our integration capabilities with various business applications. I was also instrumental in building the LeadSquared Lapps platform on AWS Lambda, which has been a game-changer in enabling us to provide customizable solutions. My leadership in deploying solutions for clients like Kotak Securities and Apollo Hospital ensured their success and broad adoption.

SaaS DevelopmentNode.jsSoftware as a Service (SaaS)React.js

Senior Software Engineer

Promoted

Aug 2015 – Sep 2018 · 3 yrs 1 mo · On-site

I developed a variety of custom plugins and connectors, enhancing the functionality of the LeadSquared environment. My projects included creating connectors for Facebook and Twitter Lead Ads, integrating with Freshdesk, and enabling appointment booking through Acuity Scheduler. My role involved a diverse toolkit of programming languages, significantly improving our integration capabilities.

SaaS DevelopmentSoftware as a Service (SaaS)

Software Engineer

Feb 2015 – Jul 2015 · 5 mos · On-site

Early in my career at LeadSquared, I developed two custom WordPress plugins that significantly enhanced our tracking capabilities across websites. I also took the lead on building a user-friendly API testing tool website, which greatly facilitated real-time testing and troubleshooting. Additionally, I managed the build and launch of two major websites for the company, ensuring they were modern, responsive, and user-friendly.

SaaS DevelopmentWordPressPHPHTMLSolution ArchitectureJavaScript+1

Freelance

Freelance Web Developer

Jul 2011 – Feb 2014 · 2 yrs 7 mos

Launched my career as a freelance web developer, successfully designing and deploying over 10 websites. Notable projects include 'YourStory', 'ChaiWithLakshmi', and 'Redbangle', each requiring a tailored approach to meet diverse client needs and enhance digital presence."