May 2025 – Jul 2025 · 2 mos · Dubai, United Arab Emirates · Hybrid

May 2024 – Sep 2024 · 4 mos · Bengaluru, Karnataka, India · On-site

• Led digital transformation, drove agile adoption, and streamlined product development, delivery, and project management.
• Facilitated AI tools adoption, enhanced productivity, improved quality, and enabled data-driven decision-making.
• Fostered cross-functional collaboration, created a scalable and innovative environment, and encouraged teamwork.
• Conducted training and workshops, improving performance across executive, middle management, and team levels.
• Introduced the Player-Coach concept and mentored leaders to drive continuous improvement and strengthen team dynamics.
• Provided executive coaching to CXOs, aligned leadership with strategic goals, and enhanced organizational performance.

Feb 2020 – Feb 2024 · 4 yrs · Bengaluru, Karnataka, India · Remote

• Contributed to the establishment and scaling of Bengaluru's captive center, expanding it to 400+ employees.
• Reduced cycle time for product releases and enhanced customer-centricity by implementing agile frameworks (Scrum and Kanban).
• Streamlined portfolio management and implemented a PMO to improve operational efficiency and project oversight.
• Introduced robust engineering practices, ensured high-quality product delivery on time.
• Fostered a culture of continuous innovation, eliminated bottlenecks, and optimized workflows for better cross-functional collaboration.
• Nurtured middle management leaders through coaching, enabling them to adopt Player-Coach roles and improving leadership and team performance.
• Designed and facilitated training programs and knowledge-sharing workshops, upskilled employees, and enhanced collaboration.

Feb 2020 – Aug 2020 · 6 mos · Bengaluru, Karnataka, India · On-site

• Founded and launched an e-commerce platform, identified market gaps, and validated product-market fit.
• Led product discovery, development, and customer alignment, and continuously iterated based on feedback.
• Optimized platform performance through data analysis and user feedback, and enhanced functionality and engagement.

Aug 2010 – Jun 2019 · 8 yrs 10 mos · Singapore, Singapore · On-site

• Led the transformation of product development across APAC centers, which impacted 4,000+ engineers.
• Drove agile adoption, migrated systems to the cloud, and implemented DevOps practices to improve efficiency and reduce cycle times.
• Aligned engineering teams with strategic business goals, achieved high-impact results, and fostered continuous improvement.
• Restructured over 40 business units for autonomy, enabled independent goal-setting and seamless execution.
• Revamped Product Management practices to address evolving customer needs and adapt to a dynamic competitive landscape.
• Fostered innovation, enabled rapid product releases, and created a community of Change Champions.
• Optimized workflows and delivery pipelines, accelerated product delivery, and reduced operational costs.
• Led and mentored a team of 10+ leaders, aligning their success with organizational objectives.

Jul 2007 – Aug 2010 · 3 yrs 1 mo · Pune, Maharashtra, India · On-site

• Optimized product development for Fundamo, Vodafone, and Absa Bank, improving delivery times and team collaboration. Built scalable solutions for Fundamo, Vodafone, and Absa Bank, meeting tight deadlines. Used Nihilent’s Onshore/Offshore Model to improve delivery by 40% and meet peak-period demands.
• Managed teams across all projects, scaling efficiently and boosting Vodafone’s India team by 50% during peak seasons. Helped Absa Bank save 20% in costs and reduce delays. Applied Agile coaching, improving alignment, reducing delays by 25%, and increasing client satisfaction by 30%.

Sep 2005 – Jul 2007 · 1 yr 10 mos · Pune, Maharashtra, India · On-site

• Led the development of BuildOnline’s SaaS platform, enhancing secure document management and positioning the company as an early innovator. Managed the entire platform lifecycle, using Agile methods like Scrum to align technical and business goals.
• Used Java EE for backend, JavaScript for interfaces, and HTML/RDBMS for design and data management. As Scrum Master, facilitated ceremonies and resolved blockers for timely delivery.
• Positioned BuildOnline as a market leader, expanding its SaaS offering and boosting user engagement by 20%, while improving data security and workflow automation.

Oct 1999 – Sep 2005 · 5 yrs 11 mos · Kakinada, Andhra Pradesh, India · On-site

• As the Founder, I developed four desktop applications for SMBs, addressing their operational challenges. I led the entire product lifecycle, from market research to design and development, ensuring seamless integration with existing systems. I also guided the sales team in creating effective messaging and go-to-market strategies to build customer relationships.
• Despite early success in customer adoption, challenges like divided focus, limited sales skills, and customer readiness hindered scalability and growth. This experience taught me the importance of focus, strong sales and marketing, and understanding customer adoption stages.