Jan 2024 – Mar 2025 · 1 yr 2 mos · Greater Los Angeles, California, United States

• Lead the development of Beyond Limits' Hybrid AI Platform combining Numeric/ML, Symbolic AI (Knowledge Graph with Reasoning Engine) and Generative AI agents and services, that enables the accelerated delivery of explainable, secure and scalable AI enterprise workflows.
• Platform components:
• Knowledge Base Ops – No-Code AI solution for SMEs to build and deploy knowledge-based solutions leveraging Beyond Limits proprietary Symbolic AI reasoners - Perfecta & Cronus,
• Predictive Recommendations Engine - No-code solution for front line experts to identify, predict and resolve issues through prescriptive actions and recommendations
• Beyond Search LLM Plus - leverages Beyond Limits' Industrial LLM and Generative AI capabilities to supercharge knowledgebases and enterprise workflows
• Implemented at Midwest's largest Whiting, Indiana refinery : 100K+ sensors, utilized by 2.2K+ operators, delivering $XXM+ annual cost savings.

Sep 2023 – Present · 2 yrs 6 mos

• Growth and Go-to-Market strategy advisor for a startup in the RevOps space.

Sep 2023 – Dec 2023 · 3 mos

• Developed business case, high level product requirements and market entry strategy for a vertically focused B2B SaaS company built on a native Generative AI tech stack with Agentic AI at its core.

Dec 2021 – Jul 2023 · 1 yr 7 mos · Los Angeles Metropolitan Area

• Led Data and AI/ML Products, Data Management, BI and Digital Analytics for Albertsons.
• Built AMADEUS ML Model Automation and Decisioning Platform and ML Studio for as the backend Personalization Engine for Albertsons. Phase 1 of the platform delivered model arbitration, customer journey orchestration, ML experimentation and measurement automation & reducing time to market for models by 30%.
• Modernized Data Exchange platform and Data Cleanrooms to enhance Data Commercialization revenue to $XXM/yr.
• Personalization Exec Council Data leader – Drove the Digital and In-store personalization strategy, Tech capabilities, realizing ~$XXXM in incremental revenue per year. Piloted Generative AI for Personalization and Ops use cases.
• Led Pharmacy and Retail customer integration initiative resolving XXXM+ customer records to create Identify Graphs, Customer 360, CDP integration,& Customer Data Augmentation with 3rd parties like LiveRamp, Neustar.
• Key leader in the Technology Products org - built Data Products and Data Management teams from the ground up, to 50+ data product/business team guiding a 400+ strong team of Engineering resources.
• My teams are working to realize our Customers for Life strategy by enabling digital and in-store Personalization at scale through products such as Customer 360, Identity Graph, privacy-protecting Data Clean Rooms, Clickstream Analytics and Tagging. Data Science and Personalization enablement through ML Studio, ML Decision Engine, Customer Journey Orchestration tools and ML Experimentation & Measurement automation are other key focus areas.
• I also oversee Data Management, BI and Governance enabling all lines of business with high quality, timely and relevant data pipelines and analytics to accomplish their goals.

Apr 2014 – Nov 2021 · 7 yrs 7 mos · Los Angeles Metropolitan Area

• Led Product Management at Seven Lakes Technologies, an Enterprise SaaS provider; helping customers optimize Business Operations and Capital Planning with our flagship JOYN SaaS platform for Field Services and Energy sectors
• Steered the direction of the company as a Board Member. Co-chair of the Customer Advisory Council
• Launched category-defining, mobile-first, JOYN SaaS platform, capturing 15% of SME market share
• Customer impact: JOYN Field Services helps technicians free up to 40% of scheduled-work time, per industry analyst audit.
• Delivered strong ARR growth (40%+ CAGR), 90% customer retention. Pioneered innovative pricing strategies based on asset count and production, boosting sales pipeline by 300%
• Led cross-functional product, sales, finance, marketing, engineering, and customer teams to launch the latest version of multi-tenant SaaS joyn.ai, which cuts time-to-customer-value from 6+months to 6 weeks
• Product Portfolio:
• JOYN Production Suite: Field Data Capture, AI-driven Field Services Optimization, Network Visualization and Allocations Engine
• JOYN Analytics Suite: Asset Profitability, Operations / Production Analytics, Lease Operating Statement (LOS) Analytics, Supply Chain Management Portal, Vendor, Purchaser, EH&S Analytics
• Data Management & Governance: Asset Data Lifecycle Workflow and Master Data Manager, Data Quality Suite, Production Integration Service, Authority Management System
• Project Scheduling Workflows: Rig Scheduler, Pre-Drill Workflow
• Accounting / Finance - AFE (Authorization for Expenditure) Workflow, Payout Manager
• (Acquired by W Energy Software)

Mar 2012 – Apr 2014 · 2 yrs 1 mo · Los Angeles Metropolitan Area

• Led Client Services and Product Development functions serving Upstream Oil & Gas customers

Feb 2008 – Mar 2012 · 4 yrs 1 mo · Los Angeles Metropolitan Area

• Led Business Intelligence & Customer Analytics initiatives. Managed Ticketmaster Information Portal (TIIPs) using best-of-breed software to deliver ad-hoc/canned, OLAP/statistical analysis to users worldwide. Oversaw application lifecycles, functionality roadmaps, prioritized development/deployment, upgrades, operations, and end-user training.
• Helped develop predictive modeling-based data services product offering from Ticketmaster, leveraging rich customer sales/interactions data to drive new revenue streams for clients
• Implemented a KPI-driven performance system for Sales, Product, and Exec teams, deploying BI scorecards on iPads
• Drove cost savings by successfully implementing a BI Services Global Delivery Model with an on-site offshore hybrid team, significantly improving system utilization and customer satisfaction scores
• Led BI integration efforts in the merger of Live Nation with Ticketmaster - performed BI/DW system due diligence, including synergy identification, system landscape, budgeting, and contingency planning.

Oct 2004 – Feb 2008 · 3 yrs 4 mos · Los Angeles Metropolitan Area

• Managed Spirent BI Org and IT PMO, championing an Analytics-driven culture across the global organization. Implemented Balanced Scorecards at all levels of management and worked closely with the Executive Steering Committee to align IT initiatives with strategic objectives. Managed application lifecycles, DR strategy, mentored team for optimal performance.
• Set up the IT PMO to define and enforce PM processes/methodologies based on established standards.
• Implemented Agile project management techniques for IT projects; worked closely with Executive Steering Committees to align IT initiatives with strategic objectives and goals.
• Met aggressive timelines for implementing massive technology migration efforts to Peoplesoft ERP, IBM Cognos

Aug 2003 – Oct 2004 · 1 yr 2 mos · Los Angeles Metropolitan Area

• Managed implementation of large-scale Health Insurance analytics systems at Anthem using the Global Delivery model

Dec 2000 – Aug 2003 · 2 yrs 8 mos · Greater Bengaluru Area

• Implemented complex Supply Chain & Factory Planning, Production Scheduling, Material Requirements Planning solutions for High Tech, Manufacturing industry leaders such as Motorola, Infineon AG, Siam Cement, Maxtor Seagate, Asian Paints

Apr 1999 – Nov 2000 · 1 yr 7 mos · Greater Kolkata Area

• End-to-end implementation of DW & BI solutions using SAP BW, IBM Cognos at ITC Ltd, Tata Infomedia