Apr 2024 – Present · 2 yrs 1 mo · On-site

• Leading 40+ engineers across mobility, e-commerce, engagement platforms, and consumer/driver/operator apps.
• Delivered 30% faster app performance, reducing latency in booking and commerce flows.
• Built and scaled food, grocery, and gift card e-commerce platforms to serve millions of users daily.
• Spearheaded adoption of AI-driven customer engagement improving retention by 20%.
• Partnered cross-functionally with product, design, and operations to align tech strategy with business outcomes.

Apr 2022 – Mar 2024 · 1 yr 11 mos · On-site

• Owned commerce platform architecture powering Ola Foods, Grocery, and Gift Cards.
• Optimized mobility platform to support millions of bookings daily with high availability.
• Mentored and grew engineering managers and senior ICs into future leaders.
• Partnered with business heads to drive strategic execution of new revenue streams.

Apr 2020 – Mar 2022 · 1 yr 11 mos · On-site

• Led a team of 20+ engineers across multiple high-impact areas within the organization.
• Led multiple teams including Consumer API, App Platform, Payments, Corporate, and Developer API.
• Delivered multiple business-critical features like ETA challenge, Ola Food, Covid care insurance, Multi tenant support for Electric, etc..
• Made architectural changes to support localization, Ola Electric integration, and GDPR support.
• Designed and developed a new version of the Developer API platform for supporting international bookings and affiliate support.
• Integrated with GETT - an on-demand mobility company in the UK.
• Integrated with multiple PGs across multiple countries - Payu, Juspay, Razorpay, Adyen, Braintree and Paypal.
• Integrated with multiple wallet services - Paytm, Phonepe and Amazon-pay.
• Integrated with multiple UPI/VPA services - Axis, G-Pay and Phonepe Intent.
• Integrated with multiple fraud management services(FMS) to avoid payment fraud.
• Built central payment service across multiple verticals in Ola - Mobility, OFS and Electric.
• Designed and implemented a secure add-card feature for corporate products in the UK market.

Apr 2019 – Mar 2020 · 11 mos · On-site

• Led a team of 15+ engineers across diverse domains, including Booking Services, Corporate, Developer API, and Share.
• Planned and executed database archival strategy, reduced infra cost.
• Led projects related to the Booking Service, Ola Corporate, and Ola Share.
• Built one centralized booking system in Ola to support all different Ola verticals like Cabs, share, Food Panda and Self Drive.
• Built one cancellation fee adjudication system.
• Built one central invoicing service to support Self Drive and Cab invoices.
• Planned and implemented a database archival strategy to reduce master storage from 32TB to 8TB.
• Infra cost has been reduced up to 30L per month after DB optimization.
• Implemented design and architectural enhancements to enable international booking support in Corporate.
• Launched Ola Corporate in AUS, NZ and UK.
• Built enterprise invoicing engine. Corporates can schedule their invoicing fortnightly or Monthly.
• Integrated our developer API with multiple partners like Phonepe, Flipkart, Google etc..

Apr 2017 – Mar 2019 · 1 yr 11 mos · On-site

• As a tech lead at Ola, led multiple teams including Shuttle, Ola Boat, Ola Pedal, Ola Corporate, and Developer API.
• Contributed to the design, development, maintenance, and team management across multiple projects.
• Designed, developed, and tested complex software solutions, ensuring compliance with best practices and coding standards.
• Worked closely with cross-functional teams to gather requirements, evaluate technical feasibility, and deliver innovative solutions.
• Resolved critical technical issues, analyzed root causes, and implemented corrective actions.

Jul 2015 – Mar 2017 · 1 yr 8 mos · On-site

• - Played a pivotal role in migrating TaxiForSure (TFS) to Ola, managing user base and driver inventory migration.