Anshul Sharma — Operations Associate

I am a FinTech and Payments Operations professional with ~13 years of experience driving Merchant Onboarding, Customer Success, UPI Operations, KYC Compliance, Chargeback Reduction, and Service Delivery across leading organizations — including NPCI, Pine Labs, Paytm, and American Express. My career has been shaped by a strong focus on: ✔ Streamlining operational workflows ✔ Improving onboarding TAT and reducing escalations ✔ Strengthening KYC compliance ✔ Leading cross-functional teams ✔ Enhancing merchant experience and service delivery ✔ Managing high-impact projects and stakeholder relationships I thrive in fast-paced environments where customer experience, compliance, and operational excellence are critical. Whether it’s optimizing SOPs, resolving complex escalations, managing banking partners, or improving payments infrastructure, I bring a data-driven and customer-first approach. Always open to collaborating on projects in the FinTech, Payments, and Digital Banking ecosystem.

Stackforce AI infers this person is a FinTech and Payments Operations expert with a strong focus on customer experience and compliance.

Location: New Delhi, Delhi, India

Experience: 12 yrs 1 mo