Apr 2022 – Dec 2024 · 2 yrs 8 mos · Bengaluru, Karnataka, India · Hybrid

• 1. Managed three cross-functional engineering teams (total of ~23 engineers),
• overseeing both the technical architecture and people management aspects.
• 2. Drove “New Customer Growth” initiatives (Coupons, Nudges, Gamified Onboarding,
• Surveys), improving first-time user engagement by an estimated 17%.
• 3. Led SEO and SEM efforts leveraging GenAi to increase content creation
• throughput by 30x (including vernacular content), resulting in 20% growth in
• organic traffic, and a 5x reduction is manual content writing effort.
• 4. Implemented an Intelligent Conversation Assistant Platform (GenAI + in-house
• ML models), reducing customer support costs by 20% through automated chatbot
• interactions.
• 5. Responsible for team building, hiring, system architecture, product management,
• project management, and performance management, scaling overall team capacity
• by ~30% within 18 months.
• Primary Tech Stack: Python, Java, Node.js, Spring Boot, Cassandra, Elasticsearch,
• Redis, Kafka, MySQL, Docker, Kubernetes.

Jun 2021 – Apr 2022 · 10 mos · Bengaluru, Karnataka, India

• 1. Led a Global cross-functional engineering team (working across several
• countries) responsible for developing scalable software systems to manage the
• costing and pricing of 50,000+ retail products across multiple markets.
• 2. Reduced data query latency by ~30% through optimized database schema designs
• (Cassandra, MySQL) and caching strategies (Redis).
• 3. Maintained active code contribution through active involvement in product
• development, reviews and performance optimizations, increasing overall code
• quality metrics (e.g., test coverage) by 20%.
• Primary Tech Stack: Python, Java, Node.js, Spring Boot, Cassandra, Elasticsearch,
• Redis, Kafka, MySQL, Azure, Docker.

May 2017 – May 2021 · 4 yrs · Bengaluru Area, India

• 1. Led a cross-functional team of 8+ engineers responsible for maintaining the full
• technology stack for Ola’s leased vehicle repair and maintenance operations,
• achieving a 56% reduction in vehicle downtime and a 35% improvement in
• maintenance turnaround time.
• 2. Developed and optimized front-end dashboards for vehicle leasing and
• performance tracking using Angular 2, Node.js, and Express, which reduced data
• retrieval latency by 30%.
• 3. Instituted best practices through rigorous code reviews and Agile methodologies,
• increasing deployment frequency by 40% and reducing production issues by 15%.
• Primary Tech Stack: Python, Node.js, Vue.js, Angular 2, Express, MongoDB, Redis,
• Kafka, MySQL, AWS, Docker, JavaScript, HTML, CSS, Jira.

Jul 2016 – Apr 2017 · 9 mos · Bengaluru Area, India

• Working as a full stack engineer. Current roles and responsibilities include leading and contributing to a front-end team that is building a dashboard for leasing vehicles catering to their maintenance and performance tracking. Used Angular 2, node, express, mongo and Jira as the primary tools for development.

Jan 2016 – Jun 2016 · 5 mos · Bengaluru Area, India

• 1. Established AWS infrastructure for the new tech stack, achieving 99.9% uptime and reducing deployment times by 40%.
• 2. Developed frameworks for in-house CMS and Lead Management systems, transitioning from manual to digital lead processing and increasing efficiency by 60%.
• 3. Designed and implemented the website framework, including API integrations that improved data retrieval speeds by 30%.
• 4. Built an NSIC aid portal for the Government of India, streamlining loan disbursement processes and cutting processing times by 35%.
• 5. Mentored junior engineers, boosting team proficiency and reducing onboarding time by 25%.
• Primary Tech Stack: AWS, JavaScript, Node.js, Express, MongoDB, RESTful APIs, Docker, CI/CD Tools.

Jun 2013 – Jan 2016 · 2 yrs 7 mos · Bengaluru Area, India · On-site

• 1. Transcoding Engine & Media Engineering:
• Developed and maintained a scalable transcoding engine using AWS, handling diverse media inputs (video, audio, images, subtitles) with 99.9% uptime.
• Recommended and implemented HLS as the universal streaming format, reducing transcoding and streaming efforts by over 30%.
• 2. API Engine & Partner Integration:
• Maintained and enhanced the primary API engine, supporting 2M+ daily API calls across multiple applications.
• Developed integration services that streamlined onboarding with upstream and downstream content partners, improving partner engagement by 25%.
• 3. CMS & Social Tools:
• Developed a new CMS for erosnow.com, increasing content update frequency by 40%.
• Built a social posting tool enabling scheduled posts across multiple platforms, enhancing user engagement by 20%.
• 4. Analytics Engine:
• Created an analytics engine to parse and visualize data, empowering management with actionable insights that led to a 15% improvement in business decision-making efficiency.
• 5. Ads Engine:
• Maintained and optimized an open-source ad serving engine (Revive Adserver), while researching and integrating plugins/SDKs for Flash, iOS, and Android, increasing ad delivery efficiency by 20%.
• 6. Video Player Enhancements:
• Maintained and enhanced the core video player by developing plugins in Flash and Actionscript, leading to a 25% reduction in buffering incidents.
• Conducted R&D on multiple streaming formats, ensuring a superior user experience and developing a custom Chromecast receiver to enable direct TV streaming.

Oct 2011 – May 2013 · 1 yr 7 mos · Bengaluru Area, India

• Playing a multifaceted role in iStream (www.istream.com):
• 1. Front-end engineer and flash developer :
• > Co-developing the front-end of iStream (Javascript and Php)
• > Developing/editing/maintaining the various video players that iStream streams in (AS3, Javascript). Players include an OSMF based player and Flowplayer
• 2. Apps Developer :
• > Developed a Windows 8 Metro Style application for iStream using WinJS.
• > Developed the facebook application for iStream.
• 3. Backend Java Developer :
• > Co-Developed a Java swing application that feeds our central CMS
• 4. Technical test engineer :
• > Conducting performance tests and maintaining the jMeter performance scripts.
• > Creating manual black-box test cases and executing them.

Jul 2010 – Oct 2011 · 1 yr 3 mos · Bengaluru Area, India

• PROJECT:
• Electronic License Management System – Simpler Licensing Automated Applications (API-Testing)
• Client: EMC2 – Network Storage, Data Recovery, Information Management
• Duration: 12 months
• Technology / tools used: PERL, C++, Quality Center, Java, SOAP-UI
• Description: Worked in an AGILE-TESTING environment to test the Flexera Licensing Framework of the client in multiple operating system (Windows and Unix based).
• The work mainly involved creating a Test-Automation framework in PERL and C++ ,creating reports and conducting a Quality Analysis of the same.
• Also conducted Web-Service tests (using SOAP-UI) and minor security and performance tests of the libraries and APIs.

Nov 2009 – Apr 2010 · 5 mos

• Artificially Intelligent Assistant for controlling a Wearable Computer by Speech
• Client: Center for Artificial Intelligence and Robotics (DRDO)
• Duration: 6 months
• Technology / tools used: C#, SAPI (Speech Application Programming Interface), Measure Studio
• 1. Developed an AI-driven speech interface for a wearable computer using C#, SAPI,
• and Measure Studio.
• 2. Designed adaptive learning features that tailored system responses to individual
• soldier needs, reducing command misinterpretations by 25%.
• 3. Contributed to a net-centric warfare solution for the future soldier, ensuring reliable
• speech control in dynamic operational environments.