Jun 2018 – Mar 2020 · 1 yr 9 mos · Bangalore

• Cloud Strategy Definition, Public Cloud Evaluation, Automated Infrastructure Orchestration.
• System Engineering and Software Engineering consultancy.
• Release and Deployment Management, Devops Automation, Logging, Monitoring and Alerting solutions.
• Kubernetes and Docker based container solutions.
• Terraform and Ansible based infrastructure provisioning

Jul 2015 – May 2018 · 2 yrs 10 mos

• Lead and Managed the Reliability Engineering team to build run, and maintain high performance, distributed, fault tolerant and resilient systems.
• Defined the Service Level Indicators (SLI), Service Level Objectives (SLO) and Error budget for the organization.
• Designed and implemented Kubernetes and Docker based solution for Deployment, Logging, monitoring, alerting and debugging tools.
• Lead the team that Designed, Developed and Implemented an automated deployment solution thereby reducing deployment time by 85%.
• Designed and implemented docker based container solution for monitoring, alerting and debugging tools.
• Lead the engineering initiatives to convert various legacy application services into Micro-services using Kubernetes and Docker.
• Designed docker based tools for faster build, test and deployment.
• Designed and implemented the Client and Product Release Management, Deployment Management and Build Management systems.
• Bootstrapped and Managed a team of 30+.

Oct 2012 – Jun 2015 · 2 yrs 8 mos

• Bootstrapped the engineering team to scale the technology and the team during the crucial growth phase of the company.
• Lead various initiatives to automate processes within the company to bring in operational efficiencies.
• Lead the design and implementation of a co-location based data center for SaaS based healthcare platform.

Jan 2015 – Dec 2019 · 4 yrs 11 mos · Bangalore

• Setup the operations for a trendy Kidswear brand called Bottabotta.
• Managing the daily operations of the brand.

May 2010 – Dec 2011 · 1 yr 7 mos · Bengaluru Area, India

• Bootstrapped the Site Reliability Engineering team (15+).
• Managed production infrastructure (100,000+ servers) with a team of system engineers.
• Improved Availability (from 90% to 99.99%) for all of Zynga’s production infrastructure including the highly popular games like Farmville, Cityville, Poker, Castleville, Frontierville, Mafia Wars etc..,
• Played a leadership role in the pre and post launch management of popular online games like Farmville, Cityville, Castleville, Frontierville, Words with Friends, Adventure World, Mafia Wars2, Empires & Allies etc..,
• Designed and built Observe-ability dashboards for cutting edge open source stack components like Memcached, Membase, Memqueue etc..,
• Responsible for Zynga’s Cloud and Data Center Infrastructure (AWS and Zynga Cloud).
• Designed and Developed multiple automated tools for tracking, reporting and improving Incident Management.
• Complete ownership of end-to-end management of the software application stack.
• Lead Initiatives to collaborate with multiple groups within Zynga to build several next generation tools for efficient monitoring and managing of the production infrastructure.
• Deployed tools to manage and monitor server utilization and Daily Active Users (DAU).
• Automated several processes to determine failed services and replacing them automatically.
• Built Run-book based knowledge base and Wiki documentation for day-to-day operating procedures.

Jul 2004 – May 2010 · 5 yrs 10 mos · Bengaluru Area, India

• Responsible for the Design and Development of various next generation RTSM software products.
• Responsible for managing the maintenance releases for existing products.
• Managed the deployment of customized solutions to customers in North America, Europe and Middle-East and APAC regions as a Delivery Manager.
• Other roles within the organization included Delivery Manager and Principle Software Engineer.
• Managing the delivery of software services worth a million dollars/quarter.
• Organized and managed the requirements gathering, customization and deployment of the various solutions.
• Collaborated with pre-sales teams to generate Statement of Work.

Feb 2004 – May 2004 · 3 mos · Greater Grand Rapids, Michigan Area

• Designed and implemented the ability to setup ten different types of BOGO (Buy One Get One) promotions for any of the company’s 180000 products in any of their 170 stores.
• Reduced the time taken for setting up the promotions from 15 days to 35 minutes.
• Automated various sections of the consumer marketing promotion process.
• Developed a maintenance tool to perform administrative operations and report generation.

Jan 2003 – Jan 2004 · 1 yr · Dallas/Fort Worth Area

• Developed a Financial Asset Management Software.
• Developed a Data Forecaster software.

Jan 2000 – Dec 2002 · 2 yrs 11 mos · Dallas/Fort Worth Area

• Lead the team that redesign of the graduate school website containing 2000+ pages.
• Designed, Developed and Managed a web based Communications system platform.
• Designed, Developed and Managed the Events Database

Sep 1997 – Aug 1999 · 1 yr 11 mos · Bengaluru Area, India

• Designed and developed a payroll and billing processing system for in-house use.