Apr 2022 – Aug 2024 · 2 yrs 4 mos

• Led a team of 25+ engineers, including Engineering Managers in solving several consumer facing and business facing challenges across various functional domains.
• FWD: FWD org within Myntra, poised to meet the distinct and evolving demands of Gen-Z and reinforce Myntra's position as India’s go-to destination for Gen-Z fashion.
• Catalogue: Instrumental in ensuring a seamless experience for our vendors and sellers. This includes the efficient cataloging and listing of products on platforms like Myntra. Through our efforts, we have significantly influenced the search and product detail page (PDP) experiences for our customers by optimising the representation of cataloguing data.
• Manufacturing: We've established a collaborative platform that serves as the linchpin for streamlined communication and tracking throughout the manufacturing lifecycle. This platform bridges the gap between our manufacturing partners, sourcing teams, and other critical stakeholders, such as quality assurance and planning teams.
• Planning, Buying, and Selection: Our systems under this purview have been engineered to maximize customer experience, revenue, and operational efficiency. This is achieved through meticulous optimization of inventory health, delivery speed, and inventory availability, thereby contributing to reduced operational expenditures.

Feb 2019 – Apr 2022 · 3 yrs 2 mos

Feb 2017 – Feb 2019 · 2 yrs

• Led the transformation of the [24]7.ai Chat platform, making it cloud-native and adopting IBM Cloud infrastructure.
• Implemented containerization of the Chat platform, improving deployment efficiency and scalability.
• Demonstrated expertise in building highly scalable systems, ensuring optimal performance and handling increased user loads.
• Collaborated effectively with cross-functional teams throughout the entire software development lifecycle, fostering seamless communication and project success.
• Developed and implemented self-serve tools and automation, streamlining processes and enhancing team productivity.
• Recognized for exceptional performance and awarded the [24]7 annual award for outstanding contributions.

Feb 2015 – Feb 2017 · 2 yrs

Mar 2014 – Feb 2015 · 11 mos

• Led the successful shipping of world-class quality products, ensuring adherence to rigorous quality standards and customer satisfaction.
• Conceptualized and built tools for automating processes, significantly improving efficiency and productivity.
• Collaborated with leadership to craft and execute quality strategies, goals, and initiatives, closely aligning them with business objectives.
• Traveled onsite to secure regulatory certification for products and actively supported their deployment across Italy, ensuring compliance and successful implementation.
• Played a pivotal role in refining the product roadmap with a strong customer focus, actively addressing usability concerns and efficiently solving user problems.
• Demonstrated a deep passion for enhancing the overall user experience and consistently sought innovative solutions to drive customer satisfaction.

Mar 2012 – Mar 2014 · 2 yrs

Mar 2010 – Mar 2012 · 2 yrs

Mar 2008 – Mar 2010 · 2 yrs

Sep 2005 – Mar 2008 · 2 yrs 6 mos · Bengaluru Area, India

• Spearheaded the adoption of standardized tools, automation, and Continuous Integration and Continuous Deployment (CICD) practices as part of the Center of Excellence (COE).
• Led initiatives to streamline processes, improve efficiency, and drive continuous improvement in automation.
• Actively participated in knowledge-sharing and mentoring activities to empower team members and foster a culture of learning and growth.
• Visited multiple customer sites for on-site deployment.