Dec 2020 – Aug 2024 · 3 yrs 8 mos · Bengaluru, Karnataka, India

• Product Manager of Wishlist Plus that helps eCommerce brands reduce shopper friction with a seamless omni channel experience.

Sep 2019 – Dec 2020 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

• Part of the product management team in the Engage+ product which is used by retail chains to bring customers back to store.
• Led the integration with new channels like WhatsApp and revamped the Meta Display Network integrations that helped retailers in optimising their spends
• Conceptualised the framework for integration with Firebase cloud messaging to power Push Notifications
• Helped validating and building a cross channel marketing platform that uses the right channel to engage with customers to reduce ad spends intelligently
• Facilitated the migration of entire platform with product demos, webinars resulting in better self serve

Dec 2017 – Sep 2019 · 1 yr 9 mos · Bengaluru Area, India

• Building a smart locker network to simplify last mile deliveries of eCommerce parcels.
• As part of the Product Management function at QikPod:
• Led alliances with eCommerce logistics companies, major sporting goods company, Indian banking major thereby increasing the locker utilisation rates
• Conceptualised the mailroom application to distribute IT assets 24x7 without manual intervention
• Conceptualised Click and Collect use case to shop online and pick up parcels in store and ran a pilot in 2 stores of a French sporting goods company
• Led an engagement with an Indian banking major to deploy lockers in branches to distribute missed credit card and cheque book deliveries
• Conceptualised self serve retail through vending machines to distribute electronics for a major Indian eCommerce company

Jan 2016 – Sep 2017 · 1 yr 8 mos · Bengaluru Area, India

• I work in the PM team of Autoninja's flagship product - NinjaCRM which is a lead management tool used by Auto Dealerships pan-India.
• My responsibilities start right from identifying customer problems and ends with defining the metrics and client communication. I work with Sales Ops, Design, Development and Test Teams to ensure that there is no scope creep in functional requirements or technology considerations.
• As part of the PM team, I have been involved in scaling the product from 35 clients to 190+ clients.

Jun 2015 – Jan 2016 · 7 mos · Bengaluru Area, India

• I work in the Salesforce practice of Wipro where I analyse the Enterprise SaaS ecosystem to understand gaps in the end-to-end processes and build Products or Point Solutions to fill this. I'm also involved in the creation of Go-To-Market strategy for Products and Themes built on Salesforce.com's PaaS offering, App Cloud.
• As a Consultant, I also try to align Business Goals of Wipro's Enterprise clients and their IT needs by helping in building a Business Case with inputs regarding TCO reduction and RoI.

Jul 2011 – May 2013 · 1 yr 10 mos · Bengaluru Area, India

• I worked on projects encompassing different technologies in the field of Operating System Virtualization and was involved in architecting module designs, productizing it and integrating it with existing Citrix components.
• I was part of the Desktop & Apps division of Citrix and worked on the VDI solution, XenDesktop. I was involved in the High Definition Experience (HDX) team and File System Redirection in particular.
• Some of my Responsibilities included:
• Assessing technical feasibility for new XenDesktop File System Redirection features
• Creating Prototypes and providing Time to Market estimate for new features and enhancements
• Architecting module designs to ensure optimised functioning and seamless integration into existing solution
• Identify gaps in the VDI device redirection features and research their shortcomings
• Benchmark performance of the Device Redirection Features of XenDesktop with competitor's solution like Remote Desktop Services and VMware View