Rakhi Shinghal

HR Manager

Bengaluru, Karnataka, India12 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in HR operations and payroll management.
  • Implemented advanced HRIS solutions for operational efficiency.
  • Strong background in employee lifecycle management.
Stackforce AI infers this person is a HR Operations expert in the Fintech and E-commerce sectors.

Contact

Skills

Core Skills

Hr Operations ManagementPayroll Administration

Other Skills

Acquisition IntegrationAdministrative SupportAttendance ManagementCollaboration with Tech TeamsCompensation & BenefitsCross-functional Team LeadershipData ManagementEmployee EngagementEmployee Grievance HandlingEmployee Lifecycle ManagementEmployee Records ManagementEmployee WelfareHR AnalyticsHR AutomationHR Generalist/Operations Activities

About

At Razorpay, my role encompasses refining HR processes to enhance the employee journey from onboarding to exit. Our team has implemented advanced HRIS solutions, ensuring a seamless integration of systems and a robust payroll infrastructure. We thrive on fostering a culture of continuous improvement and development, which resonates throughout our organization. With a solid background in HR operations and a knack for leveraging SAP HR and SuccessFactors, my mission is to contribute to the ever-evolving tech industry. The competencies developed through my experiences at Razorpay and Flipkart empower our company to maintain exemplary employee relations and adhere to the highest standards of compliance.

Experience

12 yrs 1 mo
Total Experience
3 yrs
Average Tenure
4 yrs 1 mo
Current Experience

Razorpay

2 roles

Manager- HR Operations

Apr 2025Present · 1 yr 1 mo

Associate Manager, HR Operations

Mar 2022Mar 2025 · 3 yrs

  • Managed payroll processing and maintained comprehensive employee records for Razorpay, a leading fintech company in Bengaluru.
  • Provided HR support, conducted investigations into misconduct, and effectively handled employee grievances.
  • Implemented a new HRIS system and worked on HR automation to enhance operational efficiency.
  • Collaborated with tech teams to improve internal databases through innovative HR tools and automation.
Payroll ProcessingHRIS ImplementationHR AutomationEmployee Grievance HandlingCollaboration with Tech TeamsHR Operations Management+1

Flipkart

Senior Associate People Operations

Dec 2018Mar 2022 · 3 yrs 3 mos · India

  • Provided accurate monthly payroll inputs to the payroll team, ensured smooth and error-free payroll processing
  • Supervised contract payroll administration for employees, fostered coordination and alignment with relevant stakeholders
  • Monitored payroll for the blue-collar workforce with effective coordination with vendors
  • Controlled the entire employee life cycle, including onboarding, hiring, leave management, employee movements, promotions, exits.
  • Planned and conducted comprehensive new employee orientations to instill a positive attitude towards organizational goals
  • Executed the payroll process flawlessly, implemented the compensation and benefit plans
  • Offered timely and comprehensive information to current and prospective employees regarding policies, working conditions, salaries, and growth opportunities
  • Spearheaded the implementation of HR automation initiatives and HR system enhancements, played a key role in data management and integration activities during mergers and acquisitions
  • Conducted end-to-end background verification activities, ensured careful checks were completed before entering data for new hires into the personnel/payroll system; proactively followed up with vendors to meet verification timelines
Payroll AdministrationEmployee Lifecycle ManagementHR AutomationVendor ManagementCompensation & BenefitsHR Operations Management

Public health foundation of india (phfi)

Officer Human Resources

Dec 2016Jun 2018 · 1 yr 6 mos · Bengaluru, Karnataka, India

  • Timely processing of salary.
  • Maintain employee files and all other employee records.
  • Preparing MIS & sending various reports to higher management.
  • Responsible for the management and updation of the records/documents for all individuals associated with the project/s and organization.
  • Ensure that the data is centrally available and shared with all stake holders across the organization as per the requirements.
  • Responsible for Attendance Management, Leave Management for the payroll processing and ensure smooth functioning of Payroll, Statutory Compliance & Leave Management.
  • Knowledge of statutory compliances i.e. Income Tax / PF / ESIC / PT / Bonus / Gratuity and others
  • To provide periodical inputs to insurance vendors thereby ensuring that all the existing employees and their dependents are covered under insurance as per policy. Vendor management: required to coordinate with the third party to maintain the outsourced database as well.
  • Knowledge of MS Office; HRIS/ ERP systems will be a plus
  • Proficient in handling data analysis and attrition management and also validate periodic data from HRIS & HRMS (ERP).
  • Ensure accuracy in maintaining the data and documents of all personnel and uploading the entire documents in to the system and ensuring that the quality is maintained at all times.
  • To maintain all Employee Records as well as different databases both physical as well as digital and analyse the data and generate periodical reports and publish in form of presentation or reports on periodical or need basis.
  • Manage the performance appraisal process of the entire organization.
  • Preparing various letters like offer letter, appointment letter, confirmation letter, increment letter, transfer letter, Absenteeism notice, warning letter, showcase notice, experience/service certificate, relieving letter, etc.
  • Communicate changes within the organization; such as new joinees, HR Policies, seperations, promotions, visitors etc.
Salary ProcessingMIS ReportingAttendance ManagementStatutory ComplianceVendor ManagementHR Operations Management+1

Hcl technologies

HR Associate

Apr 2015Dec 2016 · 1 yr 8 mos · Noida, Uttar Pradesh, India

  • Timely processing of salary
  • Preparing MIS & sending various reports to higher management
  • Forward different types of information/data to higher management on need basis from time to time.Ensuring employee welfare, safety, wellness and health with active involvement in the development and implementation of policy documents and handbooks for employee reference.
  • Handle administrative work in the office and provide administrative support to the manager.
  • Prepared C&B tracker for salary increment.
  • Surveying the organizational employees to assess employee motivation, expectation & grievances to plan for remediation
  • Helping employees in regards to HR policies & procedures in line with core organisational objectives
  • Providing address and employment proof to employees.
  • Taking care of wedding and new born allowance of employees and passport detail updation.
  • Initiating Service Agreement Bond for the employees and uploading the details in SAP.
  • Providing letter for internship (Commencement and fulfilment)
  • Preparing Relocation Allowance for Tech and Infra employees on monthly basis if elegible as per SAP records
  • Preparing Maneser Allowance for Tech and Infra employees on monthly basis if elegible as per SAP records
  • Working as workflow partner for employees in context with new born and wedding allowance.
  • Provide internship letters and NOC Letters for VISA purpose.
  • Initiate Service Agreement Bond for employees and coordinating with employees to upload the bond on the portal.
  • Handling SSD related to re-allocating absconded employees, reporting change, address updation, Cab status change, reallocation allowance, salary deduction, Special Allowances, address change, employment and address proof.
Salary ProcessingMIS ReportingEmployee WelfareHR PoliciesAdministrative SupportHR Operations Management

G4s

Senior Executive HR

Jan 2012Apr 2015 · 3 yrs 3 mos · Gurugram, Haryana, India

  • Maintained the employee records for over 700 employees
  • Prepared monthly MIS reports for senior management in regional and head-office
  • Managed the processes like employee on-boarding, trainings and employee exits
  • Maintained & tracked attendance & leaves for all employees; worked on reports like leave encashment
  • Ensured statutory compliances and inspection under PF, ESI, Bonus, Labour, Payment of Wage Act, Employment Exchange / Factory Act and other Act and State Rules
  • Interfaced with Management and Heads of Department for framing & implementing various HR policies & procedures in line with core organisational objectives
  • Managed the payroll process, electronics attendance system, leaves absenteeism, late coming and over time activities along with employee welfare, safety, wellness and health
  • Worked as:
  • o In-charge of various HR functions including payroll, ESI and PF processing
  • o First point of contact for the grievance management portal
  • Actively involved in the development & implementation of policy documents and handbooks for employee reference preparing MIS Reports on monthly & annual basis
  • Managed end-to-end HR processes at different levels in a matrix structure and ensured risk & compliance for the business
  • Facilitated overall office administration according to company procedure / administrative support to the area operations team
  • Processed & disbursed payroll & reimbursement (like salary, leave encashment, incentive, advances, Gratuity and other aspects)
  • Processed full and final setellment for employees.
Employee Records ManagementPayroll ProcessingAttendance ManagementStatutory CompliancePolicy ImplementationHR Operations Management

Education

SHRI RAM MURTI SMARAK WOMEN'S COLLEGE OF ENGINEERING & TECHNOLOGY

Master of Business Administration - MBA

Jan 2009Jan 2011

KHANDELWAL COLLEGE OF MANAGEMENT SCIENCE AND TECHNOLOGY, BAREILLY

Bachelor's degree

Jan 2006Jan 2009

Woodrow Senior Secondary School

12th

Jan 2004Jan 2006

N.I.O.S

10th — General Studies

Jan 2003Jan 2004

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