Apr 2022 – Jul 2025 · 3 yrs 3 mos · India

• The goal is to deliver seamless and reliable payment and UPI experiences through strong engineering. This involves building systems that prioritize reliability and user satisfaction, developing scalable products that can handle growing user demands, and fostering innovation to serve the next 100 million customers in India. AI and ML techniques will be used to improve routing algorithms and system efficiency. Continuous improvement efforts will enhance overall system performance, while building and leading a high-performing engineering team focused on UPI development and cutting-edge payment solutions.

Oct 2019 – Oct 2021 · 2 yrs

• In February 2021, a major restructuring of a 2,500-member tech organization was led to significantly improve efficiency and overall effectiveness. The OKR process was implemented, along with budget allocation for business units, based on a prioritization framework that aligned with organizational goals. Tech excellence goals were defined and prioritized to ensure consistent alignment across the entire tech team. Additionally, strategic initiatives were developed and executed to align with the broader business objectives. Operational efficiency was enhanced by streamlining processes, improving communication and coordination across teams. Key projects and programs were monitored and managed to ensure timely delivery within scope, while also fostering cross-functional collaboration. Executive support was provided to the CPTO, which included preparing reports, briefs, and representing them in various meetings. Stakeholder relationships were actively cultivated and managed, leading to the creation of strong partnerships, while also leading special projects and task forces as needed.

May 2019 – Oct 2019 · 5 mos · Bengaluru, Karnataka, India

• Develop roadmaps and solution architectures, guiding teams to achieve organizational objectives with the highest quality standards. Contributed to the Seller Flex team, delivering Warehouse as a Service solution to Amazon Sellers worldwide.

Oct 2015 – Oct 2016 · 1 yr · Bangalore Area, India

Oct 2016 – May 2019 · 2 yrs 7 mos · Bengaluru, Karnataka, India

• The program and strategy charter for Myntra was established by building a team from scratch, growing from 0 to 15 members, and setting up a robust program charter alongside an agile transformation. Roadmaps and solution architectures were developed to guide teams in achieving organizational objectives with high-quality standards. Major programs like SCM, Multitenancy, and Compliance were successfully led, while new strategies were defined to accelerate development processes, including the successful implementation of a BPM strategy across Myntra and Jabong.

Feb 2015 – Jun 2017 · 2 yrs 4 mos · Bangalore Urban, Karnataka, India

Apr 2004 – Sep 2015 · 11 yrs 5 mos · Bangalore

• An 80-member team was built from scratch in under two years, successfully delivering OTT and digital broadcasting programs across EMEA, South Korea, and the USA. The role involved rebuilding systems using AI for adaptive streaming quality, personalized recommendations, and content categorization. Recognized in the top 3% of Cisco's top-performing executives and awarded the NDS CEO award, key achievements included high CSAT scores and successful projects with CJ Cable, Korean Telecom, Cox, and Comcast, along with the world’s first commercial OCAP solution launch in Set-top Box technologies.

Jan 2000 – Jan 2004 · 4 yrs

• As a Tech Lead, spearheaded the development of the first HDD-based Jukebox using Embedded Java, .NET, and COM for management software, earning the Star Performance and PSC Key Contributor awards within six months of joining.

Aug 1998 – Mar 2000 · 1 yr 7 mos · Bengaluru, Karnataka, India