Medhavi Basera

Product Manager

Bengaluru, Karnataka, India5 yrs experience

Most Likely To Switch

Key Highlights

Led onboarding for over 10 global enterprise clients.
Increased in-app engagement by 45-60% through data-driven UX.
Recognized for clarity and innovation in product management.

Stackforce AI infers this person is a SaaS Product Management and Development specialist with strong technical and customer success skills.

Contact

Skills

Core Skills

Product ManagementProduct DeliveryCustomer SuccessProduct StrategyProject ManagementMarket AnalysisSoftware DevelopmentFrontend DevelopmentWeb Development

Other Skills

A/B TestingAnalytical SkillsBootstrapC++Cascading Style Sheets (CSS)Creative Problem SolvingCritical ThinkingCross-Cultural Communication SkillsCustomer InsightCustomer Lifecycle ManagementCustomer Relationship Management (CRM)Customer Service ManagementData AnalysisFeature PrioritizationFigma (Software)

About

Hello, everyone! I'm Medhavi Basera, currently helping Whatfix as a Solutions engineer. My passion lies in leveraging technology to enhance user experiences and contribute to our customers' success. I excel in areas such as Javascript, REST API, Customer Success, and managing client relationships. My role entails bringing new customers on board and ensuring the seamless operation of our Whatfix platform. Prior to this, I gained valuable experience as a Software Development Engineer Intern at Cadence, where I focused on creating user-friendly interfaces using cutting-edge technology like QT. Additionally, I collaborated with the UI team at Awign to enhance both internal and client platforms. I'm all about that "hustle hard" vibe in everything I do! Happy to have you here ✨

Experience

Whatfix

2 roles

Product Solutions Engineer E2 | GCSS

Promoted

Jan 2025 – Present · 1 yr 2 mos · On-site

Led onboarding for 10+ global enterprise clients across APAC and EMEA aligning product solutions to diverse business goals.
Collaborated with internal PMs and engineers to enhance the Whatfix Analytics product, resulting in a 20% increase in actionable insights surfaced for clients.
Managed and delivered 20+ end-to-end implementations, tailoring platform to unique enterprise workflows and ensuring seamless go-lives.
Conducted discovery sessions and translated 20+ business use cases into product configurations and scalable features, contributing to client success and product feedback loops.
Partnered with clients to increase in-app engagement by 45–60% through data-driven UX journeys.
Acted as a voice of the customer in product roadmap discussions, helping prioritise 5+ key feature enhancements now adopted across Whatfix's B2B offerings.

Product DeliveryProduct ManagementProduct StrategyA/B TestingUser Story Mapping

Engineer E1 | Global Consulting and Customer Success

May 2023 – Jan 2025 · 1 yr 8 mos · On-site

Assisting Whatfix in onboarding clients across various regions.
Collaborating closely with customers to handle all technical implementations.
Generating innovative solutions for business use cases through brainstorming.
Supporting clients with user analytics and engagement.
Addressing clients' application-specific use cases in real-time.

Cascading Style Sheets (CSS)MySQLProject PlanningProject ManagementCustomer Lifecycle ManagementProduct Delivery+12

Nextleap

TOP Fellow - Product Management

Jun 2024 – Aug 2024 · 2 mos · Remote

Selected as a Top Fellow (top ~10%) after rigorous multi-stage evaluations of project quality, structured thinking, and problem-solving.
Led multiple end-to-end product projects: performed market research, defined feature requirements, developed wireframes, and created go-to-market strategies.
Applied frameworks for user research, customer journey mapping, prioritization, and data-driven product decisions.
Delivered a final capstone presentation to mentors and industry leaders, receiving recognition for clarity, innovation, and impact.
Collaborated with cross-functional teams, honed stakeholder communication, and practiced agile product management techniques.
Developed strong business acumen, user empathy, and analytical skills, becoming equipped to own the full product lifecycle in an industry role.

Product ManagementProduct StrategyMarket AnalysisProduct Road MappingFeature PrioritizationCustomer Insight+6

Cadence design systems

Software Engineer

Jul 2022 – May 2023 · 10 mos · Noida, Uttar Pradesh, India

C++QtSoftware Development

Awign

Frontend Developer

Mar 2022 – Jul 2022 · 4 mos

reduxReact.jsFrontend Development

Doubtconnect

Web Development Intern

May 2021 – Aug 2021 · 3 mos · Mumbai, Maharashtra, India

Collaborated with a team of developers to develop the application that helps student and teacher connect instantly to solve the doubts .
Remodelled the front-end of the web-app, Introduced automatic screen recording to record the sessions.

ReactjsFirebaseReact-BootstrapJavaScriptWeb Development