Pooja Dahale

Program Manager

Bangalore Urban, Karnataka, India7 yrs 6 mos experience

Key Highlights

Proven track record in scaling 0→1 initiatives.
Expert in data-driven decision making and customer insights.
Strong program leadership with cross-functional team alignment.

Stackforce AI infers this person is a Fintech and SaaS professional with strong expertise in growth strategies and product management.

Contact

Skills

Core Skills

Program ManagementProject ManagementBusiness StrategyProduct ManagementGrowth StrategiesStrategic Partnerships

Other Skills

0-1Adobe PhotoshopAnalyticsBusiness AnalysisCommunity BuildingCommunity ManagementCost EfficiencyCreatorCross-functional CoordinationCurriculum DesignCustomer InsightData AnalysisData Flow ManagementData-driven Decision MakingGTM Strategy

About

I thrive at the intersection of growth, strategy, and execution—driven by a deep focus on customer needs, data-backed problem-solving, and a bias for action. I’ve built and scaled 0→1 initiatives across commerce, investments, and consumer tech—owning GTM strategy, lifecycle design, monetization, and end-to-end execution. My approach balances customer value with business outcomes, delivering measurable impact. I bring strong program leadership to the table—aligning cross-functional teams, setting up systems for accountability, and sustaining momentum from idea to launch. I operate with clarity, deep ownership, and an execution-first mindset, enabling teams to move fast and deliver results. Core skills: 0→1 Execution · Product Thinking · Lifecycle Strategy · Problem Solving · No-Code Tools · Communication · Data-Driven Decision Making · Stakeholder Management

Experience

Uni cards

2 roles

Program Manager- 2 (Growth)

Dec 2024 – Jun 2025 · 6 mos

Learning: While playing to your strengths, keep adapting & don’t forget to stay close to your customers.
Main lead for high-impact, multi-category Reward Store, maximising user adoption & retention while maintaining cost efficiency
Launched & scaled Vouchers on the platform, resulting in 20% user adoption in 4 weeks of onboarding & driving 90% GMV contribution
Executed CLM campaigns with rigorous A/B testing, boosting user retention to 60%, increasing user engagement & lifetime value
Crafted the flight CVP through 200+ user interviews and business modelling; drove strategy, partner alignment, and ongoing integration
Drove 15% adoption in D2C vertical, onboarding 80+ Shopify brands, while navigating pricing & operational challenges
Optimized D2C ops, reducing cataloguing & pricing TAT by 85% through a structured workflow with the cross-functional teams
Mentored a high-performing team of two analysts, led key transitions, while fostering a culture of growth and ownership

Program ManagementProject ManagementStakeholder ManagementCross-functional Coordination

Program Manager- 1 (Growth)

Feb 2023 – Dec 2024 · 1 yr 10 mos

Learning: Trust is at the heart of investment products – without it, nothing else matters
Scaled AUM from ₹3 Cr to ₹130 Cr by optimizing the sales funnel, driving 60% attribution through consultative selling & trust building
Synthesized insights from 300+ user interviews to inform key product decisions and align features with real user needs
Launched Customer Learning Journey to educate 5L+ users, improving activation, retention, and trust in P2P, a relatively new asset class
Drove 50% of AUM by operationalizing the Limit Increase Program, cutting TAT from 5 to 1.5 days and enabling higher user investments
Recruited, groomed, and led a high-performing team of 3 Relationship Managers, significantly enhancing user support and trust

Teachmint

Strategy & Operations

Apr 2022 – Feb 2023 · 10 mos · Bengaluru, Karnataka, India

Learning: : When you deliver real value, retention follows – referrals take care of growth!
Led the set up & execution of a new monetization line- Value Added Services for 6 services, partnering, onboarding vendors, negotiating pricing, setting up processes to ensure smooth, timely delivery of service & pitched to 20 customers for pilot program
Designed & implemented Referral Program, calibrating incentives of stakeholders, setting up smooth data flow processes
Revamped the channel partner program from end to end, streamlining the onboarding, payments & developing toolkits -
communications, web flow landing pages, and lead collection forms to help them deliver efficiently
Handled over 30+ creator accounts, supporting them in their product adoption & growth journey, increased GMV by 30% MoM
Collaborated with cross-functional teams to quickly ideate & launch campaign pages using No Code Tools to save engineering bandwidth

Stakeholder ManagementData AnalysisBusiness AnalysisAnalytics0-1New initiatives+3

Mello

Founding Team Member

Jul 2021 – Apr 2022 · 9 mos · Greater Bengaluru Area

Creator Economy & Communities 🚀
Leading the creator outreach, pitching & on-boarding process for creators to join the platform
Managing the partnerships with 20+ creators on a regular basis to understand their mental models, challenges &
problems to be solved
Building the creator product by prioritizing & translating creators' needs to a product feature
aligning with the startup’s vision
Launched 6 creator courses, helping the creators with curriculum design & community
management to increase the user retention
Involved in Creator economy landscaping, understanding more about what’s happening in this
space in India as well as globally
Leading a team of 2 interns to ideate & execute of Instagram Strategy growing the follower base to 500+ organically

Stakeholder ManagementGrowth StrategiesProduct ManagementStrategic PartnershipsCreator

American express

Business Analyst

Aug 2020 – Jan 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India

Enterprise Digital and Analytics
Building Marketing Mix Models for Consumer & Business cards to optimize budget allocation across acquisition and brand media channels to improve the ROI
Automating & Improvising the process end to end to deliver efficient and quicker results to the Media team quarterly
Basis the MMM model, the media budget was increased by 3x -$50 million to $150 million for FY2021-22 in US Market

National university of singapore

Intern

May 2019 – Jul 2019 · 2 mos · Singapore

Indian institute of technology, kharagpur

2 roles

Hall President, SN/IG Hall of Residence

Jul 2018 – May 2019 · 10 mos · IIT Kharagpur

General Secretary -Technology, SN/IG Hall of Residence

Jul 2017 – May 2018 · 10 mos · IIT KGP

Sharekhan

Summer Intern -Digital Analytics

May 2018 – Jul 2018 · 2 mos · Mumbai Area, India

Digital Analytics

Prayogshala (मंक प्रयोगशाला)

Research Intern - Behavioural Economics

May 2017 – Jul 2017 · 2 mos · Mumbai Area, India

Carried out a detailed Literature Review and published a thoroughly researched blog article on “The Paradox of Choice”
Implemented the entire experiment at IIT Kharagpur working on the effect of Choice Overload in area of Mutual Funds.
Compared the effect of choice overload and subsequent satisfaction across demographic factors and geographic factors

Communiqué, iit kharagpur

Secretary

Jul 2016 – Jun 2017 · 11 mos · IIT Kharagpur

Communiqué is the official soft -skills society of IIT -Kharagpur .We conduct public discussion forums,debates and intern seminars throughout the year thereby helping the student community to develop their soft-skills.

Krssg management team ,iit kharagpur

Associate Member

Jul 2015 – Jul 2016 · 1 yr · IIT Kharagpur

Being a Associate Member of Kharagpur Robo-Soccer Student’s Group I helped in conducting various events throughout the year like –HACKATHON .Successfully conducted the first ever Robo-Soccer National Event in India –CODE-O-SOCCER which witnessed a huge participation from students all over India in association with KSHITIJ-The Largest Techno-Management Fest in India and ‘SAP’