Dain Joy

Business Development Executive

Bengaluru, Karnataka, India18 yrs 5 mos experience

Key Highlights

Over 15 years in B2B SaaS sales.
Expert in strategic sales and customer success.
Proven track record in revenue growth and client retention.

Stackforce AI infers this person is a B2B SaaS sales leader with expertise in account management and customer success.

Contact

Skills

Core Skills

SalesAccount ManagementBusiness DevelopmentCustomer SuccessCustomer RetentionProject Management

Other Skills

AccountingB2B SaaSBDMBrand ManagementBusiness AdministrationBusiness AnalysisBusiness Development ProgramsBusiness Relationship ManagementBusiness StrategyBusiness-to-Business (B2B)CRM OptimizationClaimClient AcquisitionCommunicationConsultative Selling

About

With over 15 years of proven success in B2B SaaS, I’ve helped global enterprises scale revenue, optimize client retention, and unlock long-term value. I specialize in strategic sales, key account management, and customer success, bringing a growth-focused mindset and data-driven approach to every engagement. Whether it's leading high-performing sales teams, executing complex enterprise deals, or driving upsell opportunities, my goal is simple: deliver consistent, scalable impact. I'm passionate about building trust-based client relationships and aligning success metrics to maximize ROI for both sides. Let’s connect if you’re scaling in B2B SaaS or looking to elevate your revenue engine.

Experience

Tenneo

Sales Director

Feb 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · Remote

1. Leading B2B SaaS sales strategy focused on enterprise expansion and long-term revenue growth.
2. Driving upsell/cross-sell initiatives across high-value global accounts.
3. Building scalable sales pipelines through process automation and CRM optimization.

B2B SaaSSales StrategyCRM OptimizationProcess AutomationSalesAccount Management

Times prime

Enterprise Sales Manager

May 2023 – Oct 2023 · 5 mos · Bengaluru, Karnataka, India · Hybrid

Spearheaded enterprise partnerships, generating new revenue from Fortune 500 clients.
Enhanced sales funnel metrics through strategic targeting and consultative selling.
Delivered impactful demos and solutions to key decision-makers across industries

Account ManagementConsultative SellingSales Funnel MetricsSalesBusiness Development

Xoxoday

Senior Manager - Key Accounts

Mar 2021 – Apr 2023 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Managed enterprise accounts in B2B SaaS, improving retention and lifetime value.
Executed loyalty programs, targeted engagement campaigns, and end-to-end sales cycles.
Collaborated with cross-functional teams globally for seamless program delivery.

Customer SatisfactionLead GenerationLoyalty ProgramsAccount ManagementCustomer Success

Accentiv' india

Manager - Business Development

Oct 2019 – Feb 2021 · 1 yr 4 mos · Bengaluru Area, India · On-site

1. Proficient in lead generation, comprehensive account mapping, and end-to-end sales processes, consistently achieving targets and driving revenue growth
2. Proficiently managed and optimized loyalty programs to enhance customer retention and engagement.
3. Pioneered the development and execution of targeted campaigns and activities, resulting in substantial program growth and heightened member participation.
4. Collaborating with a worldwide team to oversee catalog and offer management for campaigns
5. Serving as the Single Point of Contact (SPOC) for the global reward program, facilitating seamless coordination of requirements between Accentiv and Edenred.

Lead GenerationSales StrategyCustomer Experience ManagementBusiness DevelopmentCustomer Retention

Shine.com

Business Development Manager

Feb 2013 – Nov 2018 · 5 yrs 9 mos · Bangalore · On-site

1. Consistently exceeded quarterly and annual revenue targets through effective market expansion and client acquisition strategies, resulting in remarkable revenue growth over a two-year period.
2. Conduct comprehensive market research and analysis to identify emerging trends and opportunities
3. Established and nurtured strong client relationships by providing tailored solutions and maintaining a client retention rate of 90%, contributing significantly to the company's reputation for exceptional customer satisfaction
4. Overseeing the complete sales cycle, which includes identifying cross/upsell opportunities, engaging with the appropriate personas, conducting product demonstrations, addressing feedback and requirements, negotiating commercial terms, finalizing agreements, and providing personalized account support during the initial onboarding period

Client AcquisitionMarket ResearchSales Cycle ManagementBusiness DevelopmentSales

First american title

Senior Associate

May 2006 – Jan 2013 · 6 yrs 8 mos · Bangalore · On-site

1. Title Report Preparation
2. Diverse Property Expertise
3. On-Site Team Collaboration
4. Facilitated Smooth Project Transitions
5. Implementation and adaption of process improvement tools such as FAST, Data Tree, Data Trace etc

Project ManagementProcess Improvement