Feb 2024 – Jan 2025 · 11 mos · Bengaluru, Karnataka

• Took a 1-year break to recover from burnout and focus on personal
• and professional growth.
• Deepened system designs and architecture knowledge through a
• comprehensive study of industry-leading books and real-world case studies.
• Solved 500+ competitive programming problems across platforms,
• strengthening problem-solving skills and restoring confidence.
• Enhanced soft skills, including time management, stress management, and
• mindfulness, to foster a healthier work-life balance.
• Strategically prepared for a more balanced, efficient, and effective return to
• the workforce with a renewed focus on innovation and productivity

Dec 2021 – Jan 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

• Worked on Microsoft Partner Network Product Development (Memberships, Partner Designation, Offer Purchases, Badges, Benefits Allocation).
• Developed and enhanced essential UI and backend components, optimizing platform functionality and system efficiency for a global partner network.
• Designed and implemented a robust support monitoring system that improved incident resolution through proactive issue detection and alerting mechanisms.
• Led a performance enhancement initiative that accelerated load times and provided a smoother user experience across the platform.
• Independently designed and deployed a data alerting system using Azure Synapse and Open Telemetry, significantly reducing the need for manual monitoring.
• Created automated data alert systems across various sources, ensuring more accurate data trends and enhanced data integrity.

Apr 2021 – Nov 2021 · 7 mos · Bengaluru, Karnataka, India

• Worked within a team of 10 members, managing the orchestrator service to integrate multiple payment gateways and handling high throughput communication using Kafka between services.
• Led the POC and improvement of, a centralized event scheduler using Scylla DB and messaging queues, improving system efficiency.
• Managed the POC, and improvement of the Fraud Management System (FMS) in collaboration with Ravelin, leading a team of 5 members, which improved fraud detection accuracy.

Jun 2020 – Apr 2021 · 10 mos · Gurgaon, Haryana, India

• Collaborated with a core team of 25 developers to design and implement functionalities for the SPG, a microservices-based solution for handling inbound and outbound payments.
• Engaged in requirement gathering, design, development processes, and POC discussions, focusing on critical components such as payment orchestrators, processors, payment links, communicators, and supporting utilities.
• Led a team of 5-7 members in developing the Mandate Management Service for recurring payments, overseeing the design and requirements, and facilitating third-party integrations.
• Directed the development of the Payment Link Feature and its supporting modules, including Shorten URL, Orchestrator, and Reconciliation, managing design and requirements and coordinating third-party integrations for secure and efficient payment workflows.
• Contributed to the Klickpay payment gateway, a front-facing service managing all payment requests for Freecharge, enhancing user experience and transaction efficiency.

Dec 2016 – May 2020 · 3 yrs 5 mos · Gurugram, Haryana, India · On-site

• Contributed to the development of Zivame, an e-commerce platform aimed at empowering women to shop for intimate wear, focusing on enhancing user experience and platform scalability.
• Collaborated with the R&D team at EVC Labs Pvt. Ltd., creating innovative products using cutting-edge technologies to deliver optimal solutions across various domains.
• Built the OneStop Analytical Platform to provide insights into chatbot performance, ticketing, and issue resolution, improving client operational efficiency.
• Created a real-time data visualisation dashboard using Angular and JSON structures, enhancing the UI/UX with dynamic and interactive components.
• Designed the Alert SMS Quota utility for alert management and SMS tracking, optimizing pricing strategies and usage monitoring.
• Developed and optimized an IoT and analytics platform for LogicLadder Technologies, working on data visualization, alert systems, and real-time monitoring.