Apr 2023 – Jun 2024 · 1 yr 2 mos

• Heading overall technology operations and innovations which helped 75% of revenue generation through B2B, B2B2C corporate journeys, and 25% through B2C journeys.
• ● Executed and developed cashless/reimbursement OPD wallet journeys through multiple TPA and insurance integrations, commerce integrations(Labs) flows, 200+ corporate integrations, 1MG integrated
• medicine flows, API as Service & PAAS, etc for both corporate and retail users. Resulted in a 3.5X revenue Jump with 7X reduced marketing/campaigning costs.
• ● Constructed clever tap user journey with Product to gain insights into business metrics like user behavior, journey drop, interest, cohort, etc to target users differently and optimize the user flow accordingly. Increased overall conversion, adoption, and retention.
• ● Developed and executed in-house solutions to optimize engineering and operational efficiency by 7X times with limited budget and resources. Build solid production cadence for 5X better CX with 3X reduced TAT, faster GTM, and release process. Renovated overall automation process for quality delivery, faster regression, and better release TAT.
• ● Scaled, upgraded and stabilized technology infrastructure for better performance and customer experience. This has reduced AWS cost to 2.5X times, performance improved to 3X times, and overall escalations and CS tickets reduced to 4X times.
• ● Constructed, reviewed, and prioritized product and tech roadmap along with the business and product team. Implemented various SOP and process flows within org to build the right RACI matrix. Improved compliances along with ISO audit, VAPT.

Sep 2022 – Apr 2023 · 7 mos

• Heading Growth & Platform(B2B, B2B2C), TPA , Corporate & Channel integrations, Pricing, Payments, Wallet, SEO, Security, Web Engineering teams

Aug 2022 – Aug 2022 · 0 mo

Mar 2021 – Aug 2022 · 1 yr 5 mos

• Responsible for Overall org’s tech architecture, arch review, tech process. Concentrating majorly on Commerce architecture and directing multiple teams. Have scaled business 5x times in last 1.5 year. Also responsible for devops architecture and overall org’s cloud security.
• 1.Promise Engine & Order Tracking
• Fully Architected Complex promise management system for order fulfillment timelines. This
• system measures accurate times for phlebo assignment, sample collection, deposit, reports
• availability
• 2.Real time Communication
• Designed flow service comms flow which is responsible for all whatsapp, SMS, Push
• Notification. All realtime UI changes happen through firebase.
• 3.Feature Rollout Optimization to 250x times
• Due to huge DB queries feature rollout takes huge time to check which feature is applicable
• based on user id location and device parameters. Introduced new design changes based on
• cqengine. Which improves performance to 250 times
• 4.Introduced N8N for vendor API integration
• Earlier all vendor API integration used to happen manually and that takes huge time for
• dev and testing. Introduced open source no code flow based N8N service to solve this
• problem. This saved us around 10 times of effort
• 5.On Demand LAB
• Fully Architected On Demand LAB. This is portfolio product where at home sample
• collection is achieved within 30 min and reports are available within 3 hours. We
• introduced own phlebo fleet. Changed the whole existing logistics system and used
• google maps api to solve the use case.
• 6.DevOps, Cloud Security
• Changed internal branching strategy for multi-release deployment. Planning to
• introduce cyber security- VAPT, SIEM, DAST, SAST, SOC, SOAR
• 7.Complex Tracing-Log context
• In Loopback(Nodejs) it is impossible to create tracing context for service to
• service and event based comms. Architected new solutions to handle this.
• 8.Training Platform
• Created Full featured training and knowledge base platform for internal
• employees

Jul 2019 – Mar 2021 · 1 yr 8 mos · Hyderabad, Telangana, India

• IAM, IDP, Gateway
• Intralinks is cloud based mergers & acquisition business. For any critical financial
• productsecurity is the first priority. Design and developed whole identity management system,
• Identity provider, gateway, Implemented SSO and multi region session management Right now
• leading/managing 2 cross functional teams.
• Technology Stack: Java, Spring, NodeJS, React JS, Kubernetes, Microservices.

Dec 2018 – Jul 2019 · 7 mos · Hyderabad Area, India

• Cast Light Health
• Cast Light Health is a wellbeing product. It engages multiple trackers like Google, Fitbit etc to
• track health records, Biomatrices and provides rewards as per the eligibility. Current working on
• the complex system design part and managing two team for proving technical solutions and
• architecture.
• Technology Stack: Kafka, Rabbit MQ, ELK, Spring Boot, Agile, Microservices.

Jul 2017 – Nov 2018 · 1 yr 4 mos

• 1. Sales Force Optimization-Intelligent Supply Chain Management (Ongoing Architecture
• and Design)
• Sales Force Optimization is a SDS term and the product is a generic intelligent Supply Chain
• Management System for physical and virtual goods with Advanced Agent routing, pick &
• delivery, ware house management, distributor management, retailer and POS management,
• demand forecasting, BI & Analytics, cargo capacity management, Accounting, Suggestion,
• feedback, promotion, External system integration.
• Technology Stack: Currently This huge system is in Architectural and design process.
• 2. International Topup (Architecture, Design, Development)
• International Topup is a cloud based highly scalable multi node, multi tenancy application for
• online topup and Voucher purchase.SDS acts as a Reseller for operators group. International
• topup maintains currency conversion, accounting, offers, margins and acts as a middleware
• system between client and the operators. International Topup has administrative UI for
• managing whole system and to generate reports. International Topup uses ERS Config server
• for Dynamic Config and environment loading also uses ERS IdentityServer for Authorization.
• Technology Stack: Java/J2EE, WSO2, Mysql, Vaadin, Redis Cache, Spring, REST, Oauth2,
• Netflix OSS Agile Methodology, Git, Maven.
• 3.Real Time Subscriber System (Architecture, Design)
• Existing Subscriber system was lagging when it has to handle some millions of transactions at a
• time, hence user experience needs to be improved. This new system asynchronously handles the
• request, Kafka takes the responsibility of back pressure and RethinkDB keeps the state of the
• transaction. User is notified for the transaction state and status through web socket channel.
• Technology Stack: Java/J2EE, Kafka, RethinkDB, Redis Cache, Stomp Websocket, Spring,
• REST, Agile Methodology, Git, Maven

Sep 2016 – Jul 2017 · 10 mos

• 1.ERS-Identity-Server (Architecture, Design, Development)
• ERS Identity Server is a SSO server created for International Topup. IT uses 3-way authorization
• via Oauth2. International Topup is currently using ERS-Identity-Server for Authentication and
• Authorization.
• Technology Stack: Java/J2EE, MySQL, Spring, REST, Oauth2, Agile Methodology, Git,
• Maven.
• 2.ERS-Config-Server (Architecture, Design, Development)
• Mysql server based dynamic generic config server can be used for any application. It provides
• rest API to access all the properties for specific project with specific environment. If any config
• is changed it will get reflected instantly in application, hence no need to restart or reload a
• component. All the configuration is managed through GUI based on Vaadin
• Technology Stack: Java/J2EE, MySQL, Spring, REST, Vaadin UI, Agile Methodology, Git,
• Maven.
• 3.ERS-android-app (Architecture, Design, Development)
• ERS Android APP is a Reseller App. Which provides all the features of Agent portal. It also provides reports, reseller to reseller(R2R) transaction, topup features. This Android app is
• designed based on Clean Architecture.
• Technology Stack: Java, Android, RxJava, SQLite, Android Materiel View, Butter Knife, Agile
• Methodology, Git, Gradle
• 4.ERS-Reseller-Target (Architecture, Design, Development)
• ERS Reseller Target is a virtual target for the Reseller. This component compares reseller’s
• actual sales/transactions with the provided Target. It helps operators to generate reports and
• watch the deviation between actual sales and the provided target. This component has GUI
• feature from where the region based target can be saved by the operators and also be able to
• generate the reports.
• Technology Stack: Java/J2EE, Spring, Rest, MySQL, Angular JS, Birt, Agile Methodology, Git,
• Maven.

Nov 2015 – Sep 2016 · 10 mos

• 1.ERS-Active-Active Multi Node (Configuration, Development)
• ERS is a transaction system and whole ERS combines with more than 30 components. As a
• result, its TPS was not up to the mark. To solve the problem whole system is divided into 3
• parts – Web components, backend components and DB. This is a multi-node system setup where
• web components and service components run through HA proxy and database setup is done
• through Galera cluster for master master replication and syncing. Which results 300% more
• throughput.
• Technology Stack: Java/J2EE, HAProxy, Galera Cluster, MySQL, Agile Methodology, Git
• 2.Micro-Credit (Architecture, Design, Development)
• Micro Credit provides instant loan to ensure reseller business continuity at all times. This
• dynamic service is powered by intelligent user profiling and is capable of recovering the loan
• amount automatically at the time of next recharge.
• Technology Stack: Java/J2EE, Spring, Rest, RabbitMQ, MySQL, Agile Methodology, Git,
• Maven
• 3 .ERS-commission-management - (Architecture, Design, Development)
• ERS commission management is a generic and offline component for processing commission of the
• reseller. It reads the already happened transactions from tdr(s) via Logstash and save it to Elastic
• search. Commission management backend checks new data from Elastic Search and validate the
• business rule from MySQL server and provides commission to particular reseller by calling rest
• service of topup service rest. To configure the rules dynamically and set the margins it has one GUI.
• 4. ERS-360 (Transaction Switch) – Development, Change Request
• ERS 360 is a product for the mobile operators and the Subscriber. ERS 360 processes all the
• transaction and payments for both Reseller and Subscriber. Manages Resellers, Distributors,
• Subscribers and their hierarchy. It also provides Topup, Electronic Voucher Distribution,
• reporting, aggregation and many other features.

Apr 2013 – Nov 2015 · 2 yrs 7 mos

• 1. Travelport – Development
• Developed seat map component and ancillary services for airline booking.
•  Developed Payment services for hotels and airlines which calculates and combines
• the cost and send the request to eNett. After getting the response from actual partner
• it processes the response, generates invoices and calculates other charges.
•  Worked and Developed on Travelport Universal API for online travel agencies.
• Technology Used: SOAP, Websphere, Java/J2EE, Jaxb, Dozer, JMS, Aop, Spring,
• velocity Template, IBM MQ
• EHI - ECS 2.0 Development and Renter Maintenance
•  Created Rest Services and integrated a responsive online reservation web application
• having both transactional and non-transactional use. Created reservation slot choosing
• GUI. Other Functionalities include static pages, promotional campaign.
• Technology Stack: Java/J2EE, Spring MVC, Hibernate, Rest
• Service, jQuery, Twitter Bootstrap, Oracle 10g, HTML5/CSS, Agile Methodology, Git,
• Maven, WebLogic, Velocity Template

Apr 2012 – Apr 2013 · 1 yr

• FM IT Development
• Converted FM's legacy PowerBuilder application ‘Request for Service(RFS)/Invoice
• Service’ to web.
•  Involved in end to end development
• Technology Used: Hibernate, Oracle 10g, jQuery, Angular JS, HTML/CSS, Glassfish,
• SVN, Waterfall Methodology