Dec 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India · Remote

• Managed Arzooo’s checkout flow, post-order experience, and Seller Platform & Payments PODs, ensuring smooth order placement, fulfilment, and seller operations at scale. Led the evolution of our services toward a more reliable distributed systems and microservices architecture to support the company’s long-term 10× growth goals.
• Worked closely with Product Managers on quarterly planning, prioritisation, sprint rituals, and roadmap execution. Participated actively in daily scrums, code reviews, and design discussions to maintain engineering quality and unblock the team quickly. Helped define a practical technical direction, addressed tech debt, and ensured the platform stayed stable during periods of high traffic.
• Added simple, real-world AI/automation improvements across checkout and post-order workflows — such as using ML-based signal checks to catch unusual payment failures early, lightweight models to auto-categorise common support issues, and LLM-based summarisation to speed up investigation notes for on-call teams. These small but meaningful steps helped us reduce incidents by 50% and support issues by 70%, while improving developer productivity by 60%.
• Maintained open communication with business stakeholders to align priorities and respond to operational needs. Actively contributed to hiring, mentoring, performance reviews, 1:1s, and career development for the engineering team

Apr 2023 – Jul 2024 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Managing Arzooo's checkout flow, post order experience overseeing the seller platform and payments PODs, and spearheading the development of distributed systems and microservices to achieve a tenfold scale increase over the next few years. Collaborating closely with Product Managers to prioritize and strategize for each quarter, participating in project sprint planning, daily scrums, and conducting code reviews. Defining a clear vision for technological improvements and addressing technical debt. Maintaining open communication with business stakeholders to proactively address their needs and prioritize business deliverables. Actively participating in recruitment, and performance evaluations, conducting one-on-one sessions, creating individual development plans, and providing mentorship and coaching to my team of engineers.
• These strategic decisions and execution led to a 50% reduction in incidents and a 70% decrease in support issues, significantly enhancing developer productivity by 60%.

Jul 2022 – Apr 2023 · 9 mos · Bengaluru, Karnataka, India

Jan 2019 – Jan 2022 · 3 yrs · Bengaluru Area, India · Hybrid

• Spearheaded a high-performing team that optimized customer delivery, saving $10 million through strategic innovations, including Instant Bank Discount.
• Successfully launched products on third-party platforms, such as Swiggy and Dunzo.
• used NodeJS, typescript, nest js,MongoDB, MySql, RDS, and Java spring boot to build scalable services deployed on AWS cloud .
• Engaged in architecture design, hands-on coding, and conducting thorough code reviews and peer reviews throughout the development cycles.
• The changes had a profound impact, allowing the system to scale horizontally within a quarter of the usual time during peak hours and reducing infrastructure costs by 65%.

Jan 2016 – Jan 2019 · 3 yrs · Gurgaon, Haryana, India · On-site

• Designed and developed a scalable system for institution management solutions in the education sector, featuring fee management, registration, admission, and inventory management modules.
• Led hiring, mentoring, and appraisal cycles to foster a high-performing team.
• Engaged in architecture design, hands-on coding, and conducting thorough code reviews and peer reviews throughout the development cycles.
• Developed a horizontally scalable service that reduced scaling time by 50% and lowered infrastructure costs by 60%. This shift from fixed vertical provisioning to flexible, on-demand resource allocation significantly optimized expenses.

Jan 2014 – Jan 2016 · 2 yrs · Jaipur Area, India

• Designed and developed a high-performance website serving millions of users, enabling them to compare different vehicle models and variants.
• Built a robust and efficient system using Node.js, Java, PHP, MySQL, and Elasticsearch, supporting extensive vehicle comparison functionality.

Jan 2012 – Jan 2014 · 2 yrs · Delhi, India · On-site

• Designed and developed a next-generation healthcare SaaS platform to manage large-scale healthcare facilities globally.
• The comprehensive system features an extensive range of integrated modules, supporting hospitals worldwide in meeting diverse operational needs.
• Automated all manual administrative processes, increasing efficiency and transparency for hospital leadership.

Jul 2010 – Jul 2012 · 2 yrs · Delhi, India · On-site

• worked on seller experience platform backened

Jan 2010 – Jun 2010 · 5 mos · Delhi, India · On-site

• Working on my own company