Raghu Sagar

CEO

Gurugram, Haryana, India9 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Achieved 85% cost optimization in logistics.
Scaled logistics operations for 150K delivery partners.
Launched four new business verticals contributing $6 million GMV.

Stackforce AI infers this person is a Logistics and Operations Management expert with a strong focus on supply chain optimization.

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Skills

Core Skills

Supply Chain ManagementProgram ManagementBusiness StrategyProcess ExcellenceOperations Management

Other Skills

3PL logisticsBrand ManagementBusiness GrowthBusiness developmentBusiness expansionCategory developmentCategory managementCost ControlCost optimizationCustomer experienceCustomer experience enhancementElectronicsFinTechHTMLJava

About

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Experience

Hyperpure by zomato

SCM Strategy & Operations

Feb 2023 – Present · 3 yrs 1 mo · Gurugram, Haryana, India · On-site

Smartstaff

Director Of Operations

Apr 2021 – Jan 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

Zomato

2 roles

Program Manager

Mar 2019 – Apr 2021 · 2 yrs 1 mo · Gurugram, Haryana, India

Phase 1 - Product integration & cost optimization @Driver Support
Phase 2 - Scaling 3PL logistics for zomato
End to End execution of Driver support an arm with a size of 350 agents serving 150K Delivery partners with their queries. Spearheaded process, product gaps resulting in 85% cost optimisation over a period of 18 months
Scaled 3PL food deliveries to replicate the aggregator model of food delivery gaints in south east/china. Set relevant metrics for zomato model of in house logistics Vs 3PL model & Built strategy to accustom & grow in this hybrid model

Product integrationCost optimization3PL logisticsProcess improvementSupply Chain ManagementProgram Management

Manager - Central strategy

Jun 2018 – Mar 2019 · 9 mos · Gurugram, Haryana, India

Scaled the logistics quality(Process/Policy/Product) for order volumes of 4.5 million a week.
Quality improvement of 85% in Cancellations, Delays etc contributing to enhanced Customer experience and Corresponding Cost savings. One of the programs with highest impact in setting logistic standards through product

Logistics quality improvementCustomer experience enhancementSupply Chain ManagementProcess Excellence

Adcount technologies pvt ltd

2 roles

VP Operations

Jan 2017 – Jun 2018 · 1 yr 5 mos · Delhi NCR

Driven an efficient order tracking with transparent & variable pricing which is first of it's kind in Horeca B2B markets
Built logistics, Warehouse & Order processing teams for 5 cities

Order trackingLogistics managementWarehouse managementOperations ManagementSupply Chain Management

VP Expansions

Jun 2016 – Dec 2016 · 6 mos · Delhi NCR

One of initial members to join the team. Lead & Driven various aspects of the org from New categories, Ops, Sales, product & culture
Instrumental in building the core teams in supporting functions
Specific to expanding to new categories of business,
Successfully launched 4 verticals contributing to 80% of the GMV($6 million) in 1 year

Business expansionTeam buildingCategory developmentOperations ManagementBusiness Strategy