Sep 2022 – Oct 2024 · 2 yrs 1 mo · Noida, Uttar Pradesh, India

Dec 2021 – Sep 2022 · 9 mos

• handling upselling, revenue and acquisition for brands and local.
• acquiring national-level brands like Faasos, Chai Point, Chaayos, and Anytime Fitness (across all the categories)
• running out different campaigns to increase demand at these brands, managing their P & L, using different techniques
• Generating revenue by doing adsale at these brands, Hitting the 1.5~2x of the team cost month on month
• handling team of 10 people doing upgrades on local merchant, Hitting up 2.5-3X of the team cost
• handling team of 70 People doing front line acquisition of local merchants, adding 120 merchants/day to supply

Dec 2019 – Dec 2021 · 2 yrs

• Tele-Upselling
• Reduced per sale cost by 50% by following Tele-acquisition strategy
• Tripled team productivity from 0.4 conversion/agent/day to 1.2 Conversion/agent/day
• Commission Acquisition
• Reduced merchant onboarding TAT from 3 days to 1 day by creating DIY automated process also decreasing the cost by 15%
• Increased team productivity from 3 conversion/day/agent to 5 conversion/day/agent

Dec 2018 – Nov 2019 · 11 mos

• As a Senior TL, I was primarily focused on providing guidance to newcomers and new joiners so that they had a smooth integration into the company. Providing them detailed information about the system and company structure was also an essential part of my responsibilities.
• Hiring dynamic individuals for the entire inside sales team and also playing vital roles in making the working process of inside sales

Dec 2017 – Nov 2018 · 11 mos

• As a sales team lead, my primary responsibility was to handle a team of 10 members who were dedicated to Front end acquisition for Magicpin.
• I also handled the flow of incoming leads(Signup,Freshchat,exotel), maintained and published these flows regularly, thus maintaining the company's efficiency at highest standards and handling RTM flow for bigger clients.
• As a part of this profile, I underwent extensive learning about Google sheets and Ms-Excel and using them to report several Data matrices like efficiency, agent funnel,City wise coverage etc.

May 2017 – Nov 2017 · 6 mos

• As an account manager, my functions essentially included three important parts, firstly, handle the queries of all the partner merchants so that they can maintain a smooth and hassle-free relationship with Magicpin, secondly, making sure that the partner merchants pay their subscription charges diligently and, finally, periodically getting in touch with existing partners to upgrade their subscription models to Package based from Commission based.

Jan 2016 – Jul 2016 · 6 mos · Chennai Area, India

• ‘Aarambh 16 ’ is a Youth Start-Up Conclave to be held at SRM University Vadapalani on 9th April 2016. This event is primarily targeted at budding entrepreneurs, engineers and professionals aspiring to launch their own venture. Speakers will be invited from different sectors of the startup ecosystem. Keynote speakers will cover various aspects of a startup; its initiation, financial management and its sustenance. A panel discussion with many eminent personalities will also take place. This will be an interactive session where the participants can converse with the guests and clear their doubts. We aim to encourage the spirit of entrepreneurship and create the leaders of tomorrow.