Akilesh Ganesan

Director of Engineering

Chennai, Tamil Nadu, India15 yrs 11 mos experience
Highly Stable

Key Highlights

  • Director of Engineering at Freshworks leading platform development.
  • Architected and scaled multiple successful products at Meta.
  • Expert in building customer-centric SaaS solutions.
Stackforce AI infers this person is a SaaS architect with extensive experience in product development and engineering leadership.

Contact

akilesh.ganesan@facebook.comLinkedIn

Skills

Core Skills

ArchitectureCloud ComputingSoftware DevelopmentProject ManagementSoftware Development Life Cycle (sdlc)Leadership

Other Skills

API GatewayASP.NET MVCAgile MethodologiesAlgorithmsApplication DevelopmentApplication ServersAutomationBusiness MetricsBusiness UnitsCC#C++CSSCommunicationComputer Science

Experience

15 yrs 11 mos
Total Experience
4 yrs 7 mos
Average Tenure
2 yrs 1 mo
Current Experience

Freshworks

Director of Engineering

Apr 2024 – Present · 2 yrs 1 mo · Chennai, Tamil Nadu, India · On-site

  • In my current role, I focus on building platforms that support business foundational services (API Gateway, Scheduling, Notifications, Webhooks, Websockets, Workflows), the omni-channel platform (Email, B2B, B2C) and the integration platform (connectors, integrations, iPaas). These services form the backbone of Freshworks products.
  • Learn more about Freshworks Neo here: https://www.freshworks.com/platform/
Information TechnologyCross-functional Team LeadershipArchitectureMicrosoft AzureCloud ComputingTechnical Leadership+1

Facebook

Engineering Leader

May 2020 – Apr 2024 · 3 yrs 11 mos · Greater Seattle Area

  • At Meta, I have playing leadership and architect roles as part of the 3 teams
  • Fantasy Games
  • Lightweight games for sports and reality TV shows within Facebook, 60M+ players. Support, architect and lead execution and growth of Fantasy games.
  • Soundbites
  • Soundbites is short form audio on Facebook app. Responsible for building the product grounds up, finding right PMF and scaling it.
  • Facebook Shops
  • Support, architect and lead seller experience for Facebook shops - empower sellers to standardize and publish their online stores in Instagram and Facebook
Cross-functional Team LeadershipSoftware DevelopmentProject ManagementCommunicationProblem Solving

Microsoft

2 roles

Engineering Lead / Senior Eng Manager

Promoted

May 2017 – May 2020 · 3 yrs · Greater Seattle Area

  • Customer Journey Orchestrator
  • Supported a team to build pilot version of Dynamics CXP (Customer Experiences). The goal was to provide customers seamless and world-class experience though a drag-drop editor.
  • We enabled customers to design, build, launch and analyze multi-channel campaigns using a journey orchestrator.
  • ATS / Marketing suite
  • Have supported multiple verticals within Talent Suite and Dynamics for Marketing. Lead the team with architecture, implementation and processes.
  • Built a relationship with cross-functional teams within Microsoft like Graph, Exchange, Skype, Teams, Office, Cortana to land differentiators in the product.
  • Spearheaded building applications for hiring managers, recruiters and candidates as part of Talent Suite.
Software Development Life Cycle (SDLC)Requirements AnalysisLeadershipCommunication

Software Engineer

Jul 2012 – May 2017 · 4 yrs 10 mos · Greater Seattle Area

  • PowerBI
  • Part of the PowerBI since inception, developed lot of features - pinning tiles, automatically building reports, localization, dashboard, marketplace, telemetry improvements, performance enhancements, and more.
  • Eng systems
  • Built internal tooling to better streamline build process, also identified performance bottlenecks and addressed them.
Software DevelopmentData StructuresWeb ApplicationsPerformance Enhancements

University of arizona

Research Assistant

Feb 2012 – May 2012 · 3 mos · Tucson, Arizona Area

  • Arizona Cancer Research Center
  • Developed and maintained PHP and Perl based web applications that assist in clinical trials
  • Department of MIS/Eller School
  • Worked on graph and network analysis related research projects with Dr.Sudha Ram
  • Developed crawlers/parsers that fetch web data and built dynamic visualizations using Gephi
PHPPerlWeb Applications

Hp

Software Engineer Intern

Jun 2011 – Aug 2011 · 2 mos · San Francisco Bay Area

  • Developed a tool that automates merging of WebOS builds
WebOSAutomation

Oracle

Member, Technical Staff

Jun 2008 – Jul 2010 · 2 yrs 1 mo · Bengaluru, Karnataka, India

  • - Developed customized J2EE applications for certifying Oracle JSP against Oracle WebLogic Server
J2EEOracle WebLogic Server

Education

Madras Institute of Technology

B.E — Computer Science

University of Arizona

MS — Computer Science

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