Sep 2020 – Jan 2023 · 2 yrs 4 mos · Bangalore Urban, Karnataka, India · On-site

• Manage end to end Global IT Operation
• Planning, Design and manage entire IT Infrastructure
• Responsible for end-to-end IT Operation, IT Compliance and Cloud implementations
• Build and manage a team to maintain the Infrastructure, Database and Web applications
• Implement various Cyber Security tool and enhanced Security posture of the organization
• Part of Change management and technical leadership teams
• Work closely with all customers and help delivery teams. Ensure delivery as per SLA
• Manage IT operations, Security, Compliance, Budgeting, Vendor Management, MIS report and Business as usual
• Driving the organization for SOC & ISO certifications. Handle all customer audits
• Implement Perimeter, Email, Web application and Endpoint Security across the company and improve the overall Information Security Posture
• Implement VMware and Citrix Virtualization for Servers and Desktops environment
• Setup NOC, SOC, MDM, WAF and PAM solutions

Mar 2018 – Sep 2020 · 2 yrs 6 mos · Bangalore

• Deputed as Head of Infrastructure at MCE Insurance Ltd.
• Taking care of end to end IT & Cloud operations
• Migration of entire infrastructure to cloud and supporting the teams

Nov 2015 – Mar 2018 · 2 yrs 4 mos · Bangalore

• Heading Network Security functional area and taking care of Access control CCTV and Telephony solutions
• Helped company in getting certified for ISO 27001-2013.
• Active participation in implementation of company wide DR setup.
• Heading Cyber & Info security by implementation such as Next-gen firewall, ATP, DLP and NAC

Feb 2015 – Nov 2015 · 9 mos · Bengaluru Area, India

• Responsible for end to end Infrastructure & technical implementations
• Handle turnkey projects and handle highest level of technical escalations

Sep 2007 – Aug 2014 · 6 yrs 11 mos · Bang

• Over 17+ years of experience in the IT industry in the field of IT datacenter and operations management.
• Successfully managed a large enterprise datacenter and IT operations across other Geo’s.
• Setup of a Cloud infrastructure for industry best Governance Risk & Compliance solution offering.
• Managed vulnerability assessments and Penetration testing on entire infrastructure.
• Developed and implemented best practices around Change Management, Patch Management.
• Implementation of security systems for Malware & Intrusion detection, data leakage prevention and polices around them.
• Mentoring and managing a team of IT professionals in delivering IT services within agreed SLA’s.
• Oversee readiness for SSAE II, ISO, ISMS, CMM, HIPAA and security audits.

Apr 2006 – Aug 2007 · 1 yr 4 mos

• Responsible for end to end Infrastructure & technical implementations
• Handle turnkey projects and handle highest level of technical escalations

Dec 2004 – Apr 2006 · 1 yr 4 mos

• Setup Firewalls using IP tables, Checkpoint, Watch Guard and Fortigate
• Install & configure Linux server, Windows 2003 AD, DNS, DHCP, Samba, CVS, Bugzilla, MRTG, NTP, Proxy, Chat, Exchange and Sendmail. Automation of OS using scripts.

Mar 2001 – Dec 2004 · 3 yrs 9 mos · Bangalore Urban, Karnataka, India

• Corporate Security, Backup management, Inventory, Budgeting and Vendor management
• Database Maintenance – Oracle, MySQL, Progress and MSSQL
• CISCO router configurations - VPN, voice and video conferencing
• Manage about 25 servers and 100 users using Linux, Solaris and Windows
• Install and Remotely manage Mail, Intranet and other servers located at head office in the US

Jun 1995 – Mar 2001 · 5 yrs 9 mos · Bangalore

• Responsibilities:
• Installing, Configuration, Administration of Structured cabling, UNIX, Linux, Solaris, Windows NT, Novell Netware, Apple Macintosh across various clients throughout South India
• Network administration, implementation of DNS, WINS, DHCP, NFS, NIS, Apache server, Samba server, Proxy servers, IIS server, Troubleshooting Servers, PCs, printer, monitor, etc.
• Handling Corporate Training Program on UNIX, Windows NT, Novell and Computer Hardware