Bhavya sharma

Technical Program Manager

Greater Delhi, Delhi, India11 yrs 9 mos experience

Highly Stable

Key Highlights

Over 11 years of experience in program management.
Successfully led multiple high-visibility projects.
Expert in agile methodologies and cross-functional collaboration.

Stackforce AI infers this person is a Technical Program Manager in the Media and Entertainment industry.

Contact

Skills

Core Skills

Program ManagementProject ManagementQuality Assurance

Other Skills

AgileAgile MethodologiesAgile MethodologyAndroidAsanaAutomation TestingBlack Box TestingCC++CommunicationCross-Functional AlignmentExecution ExcellenceFogBugzGTM PlanningGithub

About

As a Manager Technical Program Manager at JioHotstar, I lead and manage multiple projects and programs across the media and entertainment domain, ensuring timely and quality delivery of products and features. I also act as the primary point of contact for technical issues and updates, facilitating effective communication and collaboration among stakeholders.With over 11 years of industry experience, I have a strong background in software engineering, testing, and program management, with a focus on agile methodologies, Jira, and release management. I have successfully delivered and executed several large and complex programs in the gaming and AI platforms, such as Referrals, Carrom Gameplay, and Bumper Battle, resulting in increased user acquisition, retention, and engagement. I hold a Bachelor of Technology degree in Information Technology from Maharaja Surajmal Institute Of Technology, where I acquired the skills and knowledge to apply and innovate in the fast-changing and dynamic IT sector.

Experience

Jiohotstar

2 roles

Associate Director- Technical Program Management

Promoted

Nov 2025 – Present · 4 mos

As a Senior Staff Technical Program Manager, I lead the end-to-end delivery of high-visibility initiatives in viewer experience team that enhance streaming experiences for millions of viewers. I collaborate closely with Engineering, Product, Design, and Business stakeholders to convert strategic objectives into executable roadmaps — ensuring fast, high-quality delivery.
My focus areas include strategic planning, execution excellence, and continuous improvement. I establish outcome-driven milestones, proactively manage risks, and drive cross-functional alignment to maintain delivery accountability and program transparency.
I enable engineering teams to move faster by introducing scalable governance frameworks, removing blockers, and ensuring informed decision-making — ultimately accelerating time-to-market and elevating user satisfaction.

Strategic PlanningExecution ExcellenceCross-Functional AlignmentProgram ManagementProject Management

Manager Technical Program Manager

Mar 2023 – Dec 2025 · 2 yrs 9 mos

● Driving the three major pods Acquisition and Discovery and Personalisation and Identity across the company directly focussing the features with the projects such as IPL, WPL, Big Boss, Temptation Island etc with 80%+ delivery
● Partnered with Product and Business team in driving the TV Partnerships with Amazon, Google, Jio TV, LG and Samsung in ensuring Jio Cinema recommendations are available across these platforms.
● Building program structure by creating the Jira Mechanism framework based on Agile structure for the whole organisation and helped in moving the team towards it along with other program and process frameworks
● Owns the overall execution plan that is derived from individual team plans and created the GTM plans for the same.
● Trained and worked closely with the interns and help them understand the Program Management principles.
● Identify risks, issues & drive them to mitigation/resolution as required ensuring proper documentation are in place
● Facilitates roadmap meetings with stakeholder and ensure the business commit happens with proper coordination across teams and scope is well understood.

Agile MethodologiesJIRAProgram ManagementProject Management

Dunzo

Senior Technical Program Manager

Aug 2022 – Mar 2023 · 7 mos

●Managing and working with Stakeholders to make communication easy and transparent regarding project issues and updates
● Acting as the primary point of contact for Technical SOS for internal and external issues and leading the discussion towards closure with ensuring RCA's
● Building program structure around the inefficiency and transparency of the product development process allowing for the quick identification and improvement of inefficiencies. Aiming for leading to an increase in the time to deliver new features by an average of 20%
● Ensuring goals are met in areas including customer satisfaction, safety, quality

Stakeholder ManagementCommunicationProcess ImprovementProgram Management

Hike

3 roles

Technical Program Manager

Nov 2018 – Aug 2022 · 3 yrs 9 mos

●Planned and implemented PMO best practices, process and procedures ensuring alignment with SDLC and business process using Agile Methodology during the company transition from Messaging to Gaming Platform
● Scoped and executed a large multi sprint project Referrals which lead to new user acquisition on Rush Platform increasing by 30%
● Partnered with multiple stakeholders from the Engineering leadership team and AI ML to build more effective Carrom Gameplay which resulted in 70% of total users on Rush playing Carrom
● Delivered other multiple programs with Rush India such as Bumper Battle, Speed Ludo, Disc Football

Agile MethodologyProject ManagementUser AcquisitionProgram Management

Program Manager

Promoted

Nov 2016 – Nov 2018 · 2 yrs

●Managed the end to end Launch of Hikeland and producing timely reporting of GTM status throughout its life cycle which resulted in our Playstore / AppStore sentiments moving to A-
Collaborated with management teams(Marketing, Customer
Experience Engineering) to deliver Hikemoji– working backwards of the press launch for the same from execution to GTM and customer Communication
● Formulated and maintained the framework- release process at Hike which helped in releasing faster ,reducing the cycle from 2 weeks to a 10 days with quality in market
● Worked towards implementation of Scrum. Agile and release focussing on quality for core parameters such as DCFU, ANR, APK Size etc and ensuring the metrics/ OKR's are achieved.
● Established Milestones as per desired results to be generated by the projects including setting up SLA's and BFT(Bug Fix Time ) goals in JIRA for better execution of projects
● Good knowledge and handling of projects and program management methodology and techniques on both platforms Android / iOS
● Managed a team with a diverse array of talents and responsibilities. Developed and initiated internal processes to improve program delivery within specific timeframes

GTM PlanningScrumAgileProgram Management

Software Engineer In Test (SDET)

Jul 2014 – Nov 2016 · 2 yrs 4 mos

Involved in bug triaging sessions with different teams & participating in resolving immediate customer issues .
● Managed Android /iOS releases starting from assigning task to build submission and support product Rollouts across multiple Code releases
● Mentored new software testers on testing procedures, product specifications and company policies to maximize performance
● Conducted User Acceptance Testing (UAT); created comprehensive software testing plans that included resource requirements, schedule assumptions and scope based on inputs from the users.
● Hold the credit of conducting both manual and automation testing along with setting up Testing Environment.
● Prepared test cases, planned strategies and scripts for both positive and negative results.

Testing ProceduresUser Acceptance TestingAutomation TestingQuality Assurance