Aug 2021 – Jun 2023 · 1 yr 10 mos · India · On-site

• Conduct in-depth requirements gathering sessions with clients, understanding their pain points, and translating them into compelling solution designs.
• Collaborate with cross-functional teams, including sales, product, development, and project management, to develop proposals, project plans that meet client needs and regulatory requirements.
• Provide technical guidance and support to sales teams and customers throughout the sales process.
• Work closely with compliance and regulatory teams to ensure compliance with industry standards and regulations.
• Conduct client-facing presentations, demonstrations, and workshops, explaining complex technical concepts in simple terms to non-technical stakeholders.
• Provide ongoing support and guidance to clients, for any technical issues or concerns that arise during the implementation phase.
• Maintain a deep understanding of market trends and emerging technologies in the cards and banking industry.

Nov 2019 – Jul 2021 · 1 yr 8 mos · Myanmar · On-site

• Led the architecture and design of a cutting-edge fintech platform, ensuring scalability, security, and compliance with regulatory standards.
• Designed and delivered solutions for Mobile Banking APP core.
• Created Integration specs for integration with third party banks and billers.
• Collaborated with stakeholders to understand business objectives and translate them into technical requirements, ensuring alignment between business goals and technical solutions.
• Collaborated with cross-functional teams, including product owners, business analysts, developers, and testers, to deliver solutions that meet business needs and regulatory requirements.
• Developed and delivered product and solution training to internal teams.
• Developed project plans and managed project schedules for digital transformation projects.
• Managing vendors for Middleware and MFS solutions implemented.
• Quarterly capacity planning including server capacity and number of APP servers required.
• Work as subject matter expert for any issues in production.

Jul 2016 – Oct 2019 · 3 yrs 3 mos

• Led the design and implementation of payment solutions for multiple clients, including mobile payment, e-commerce payment, and point-of-sale solutions.
• Collaborated with cross-functional teams, including product owners, business analysts, developers, and testers, to deliver solutions that meet customer needs and regulatory requirements.
• Designed and implemented scalable and secure payment systems using cloud-based architectures, APIs, and microservices.
• Provided guidance and mentorship to junior team members, ensuring adherence to technical standards and best practices.
• Business Analyst/ Scrum Master Analyzing and Converting the business requirements to technical specification Providing Efforts Estimates
• Collaborated with senior management to develop business strategies and product roadmap for payment solutions.
• Act in lead architecture role in dealing with clients.
• Provided technical guidance and support to sales teams, engaging with customers to understand their needs and design solutions that meet their requirements.

Mar 2014 – Jun 2016 · 2 yrs 3 mos

• Work as Technical focal for new projects assigned.
• Provide solutions to different technical / architectural problem faced by customer.
• Discuss different aspects of infrastructure for implementation with customer and internal teams.
• Handing any P1/P2 issues with team and coordinate with customer and other vendors involved.
• Approve any RFC or bug fixes going into production.
• Meetings with customer on regular basis to discuss the project progress.
• Lead the SIT and UAT and make sure that every team is aligned to resolve any issues.
• Share the regular updates with management about ongoing projects.
• Coordination with various teams for the project and make sure the project is going as per plan.
• Prioritize the tasks on daily basis based on the meetings with customer and internal teams.
• Managing the allocated budget and make sure that team is working within allocated budget.
• Raising the concerns related to budget to finance and management on time if any.
• Coordination and filling the RFP with Pre-sales team for new opportunities.
• Share the efforts estimates for operations for any upcoming projects
• Manage a team of L3 engineers for implementation of projects.
• Meeting with team to follow the progress of ongoing projects on daily basis.
• Managing the performance evaluation of team members.
• Time to Time meeting with team to know their concerns related to team or HR.

Dec 2008 – Mar 2014 · 5 yrs 3 mos

• Lead a team of 10 implementation specialists responsible for delivering payment and wallet solutions to clients.
• Collaborated with clients to understand their requirements and ensured alignment with project goals.
• Manage timelines and oversee the implementation process from start to finish.
• Collaborate with cross-functional teams, including sales, product, and engineering, to ensure project success.
• Conducted regular team meetings to provide guidance, address challenges, and track project status.
• Manage client relationships, including regular communication, status updates, and issue resolution.
• Provide technical and product expertise to clients throughout the implementation process.
• Monitor and report on project progress, including identifying risks and taking corrective action when necessary.
• Conducted training sessions for clients on how to use payment and wallet solutions.
• Mentoring and motivating the team for increasing their operational efficiency
• Integration of various external systems like IN, SMSC OTA server USSD server.

Jul 2006 – Dec 2008 · 2 yrs 5 mos

• Manage full Datacenter for all the services running
• Responsible for deploying Linux Server (FTP, APACHE, SQUID).
• Responsible for Mail server (QMAIL), Blackberry Enterprise server.
• Managing database backups and performance tuning on Oracle 10g RAC
• Providing technical support to 250+ users