Mar 2020 – Oct 2022 · 2 yrs 7 mos

• Led a 150+ engineering organization building Paytm’s commerce, merchant, and BNPL platforms processing multi-billion-dollar TPV annually.
• Designed and delivered the SaaS lending and collections platform used by multiple banks/NBFCs; built ML-driven credit decisioning and risk systems.
• Improved delivery predictability and execution quality by introducing operating rhythms, Agile squads, and reliability practices.
• Aligned engineering, product, and business teams to ship revenue-impacting features at scale.

Mar 2018 – Mar 2020 · 2 yrs

• Directed engineering for India’s national logistics platform handling 2M+ daily shipments.
• Re-architected legacy systems into cloud-native microservices, improving scale, reliability, and observability.
• Built platforms for first-mile, last-mile, route optimization, ML-based address intelligence, and demand–supply matching.
• Partnered with operations and product leadership to support hypergrowth while improving fulfillment efficiency and lowering cost-to-serve.

Mar 2016 – Feb 2018 · 1 yr 11 mos

• Led omni-channel returns & reverse logistics engineering across stores, web, mobile, and customer care.
• Built multi-tenant, cloud-native platforms enabling consistent 99.5% SLAs during peak seasons.
• Delivered supply-chain optimization tools for store-based picking, reducing fulfillment time.
• Supported Walmart’s grocery commerce expansion with scalable order-fulfillment and store-routing systems.

Mar 2015 – Feb 2016 · 11 mos

• Launched Novopay’s mobile wallet and retail POS platforms focused on financial inclusion.
• Built secure, compliant fintech infrastructure supporting high-volume transactions and rapid partner onboarding.
• Established engineering culture, reliability standards, and platform foundations for nationwide scale.
• Partnered with product/business to evolve the fintech roadmap and accelerate customer adoption.

Dec 2013 – Dec 2014 · 1 yr

• Led content and data processing platforms powering Yahoo Search, Mail, and personalization for 300M+ global users.
• Ran high-scale crawling, extraction, real-time streaming, and ML-based classification systems.
• Delivered entity detection, sentiment analysis, and trend-detection platforms increasing user engagement and ad monetization.
• Managed distributed systems processing 10TB+ of daily data across global data centers.

Oct 2010 – Nov 2013 · 3 yrs 1 mo

• Built HomeShop18’s unified commerce platform (Web + Mobile + TV), scaling to $200M+ GMV.
• Established and grew a high-performance engineering organization across product, platform, and operations.
• Delivered end-to-end commerce, catalog, content, and order-processing systems supporting rapid category and seller expansion.
• Represented technology in board and investor forums, shaping technical strategy and platform investments.

Jan 2007 – Oct 2010 · 3 yrs 9 mos

• Led engineering for Kindle Digital Platform covering content ingestion, workflow, analytics, and global pricing.
• Designed the Digital International Pricing System (DIPS), transforming Kindle’s global digital pricing strategy.
• Founded and scaled the E-Periodicals engineering team; expanded the global catalog by 300%.
• Delivered mission-critical services ensuring global launch readiness, reliability, and operational excellence across Kindle systems.

Jun 2006 – Aug 2007 · 1 yr 2 mos · San Francisco Bay Area

• Led development of a multi-tenant SaaS platform for program management and financial controls.
• Delivered enterprise-grade releases adopted by Fortune 500 clients (McKesson, Xerox, France Telecom, Cigna).
• Ensured compliance, data integrity, and reliability for mission-critical SaaS deployments.

Jan 2002 – Dec 2005 · 3 yrs 11 mos · San Francisco Bay Area

• Built distributed collaboration and scheduling systems supporting NASA’s Mars Rover mission operations.
• Designed high-availability middleware for mission-critical environments and extreme-load scenarios.
• Received 5 NASA awards including the NASA Honor Award and Space Act Award for innovation and engineering impact.

Jun 1997 – Nov 2001 · 4 yrs 5 mos · San Francisco Bay Area

• Designed and built enterprise financial planning platforms (Portfolio Checker, Income Planner) with 99.99% reliability.
• Worked with business and technology leaders to develop secure, compliant financial systems.
• Led architecture improvements and product enhancements across Schwab’s advisory technology stack.