Ankit Agarwalla

Director of Engineering

Bengaluru, Karnataka, India13 yrs 11 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Led AI-powered marketing initiatives at Uber.
Scaled communication platforms handling over 1 billion messages daily.
Recognized as a top People Manager in 2023.

Stackforce AI infers this person is a leader in MarTech and E-Commerce, specializing in scalable solutions and team management.

Contact

Skills

Core Skills

Engineering ManagementProduct Development

Other Skills

AIAI-driven marketing solutionsAndroidAndroid FrameworkCRMDistributed SystemsE-CommercePeople ManagementStakeholder Managementbackend developmentcollaborationcommunication platformsdata analyticsdata-driven insightsfinancial services

About

Ankit Agarwalla is a seasoned engineering leader in building scalable applications and over four years managing high-performing teams. His expertise spans the entire product development lifecycle, with a strong foundation in Agile practices. Skilled in team development, stakeholder management, and roadmap execution, Ankit has a proven track record of driving transformative results across diverse software portfolios. Currently, Ankit leads Uber’s AI-powered Marketing initiatives within the Growth & Marketing Platform, where he delivers cutting-edge, data-driven insights that fuel customer engagement and scalable growth. Known for his strategic approach, Ankit excels in nurturing talent, driving innovation, and leading teams to achieve impactful business outcomes.

Experience

Uber

Engineering Manager II

Feb 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

As the lead for Uber’s AI-powered Marketing initiative within the Growth & Marketing Platform org, I oversee the development of advanced AI-driven marketing solutions. GrowthGPT leverages cutting-edge AI to drive innovation and scalability, empowering Eats, Earner, and Rider teams with automated, data-backed insights that transform customer engagement and growth.

AI-driven marketing solutionsdata-driven insightsteam leadershipEngineering ManagementProduct Development

Flipkart

Engineering Manager

Mar 2015 – Feb 2024 · 8 yrs 11 mos

With over 9 years at Flipkart, I’ve led multiple teams across CRM, Communication Platforms, and App-in-App. I engineered and scaled a multi-tenanted communication platform handling 1B+ daily communications and 10x peak sales traffic. My leadership in CRM saw active user growth from 50M to 300M+ while launching innovative features like ML-driven personalization, WhatsApp CRM integration, and a revamped in-app experience.
Additionally, I revamped the Ratings & Reviews system, scaling it to handle 0.5M queries per second. I also led the transformation of Flipkart’s product catalog, transitioning it from a monolithic to a service-based architecture, enhancing accuracy and comprehensiveness for 300M+ products.
I spearheaded the launch of India’s first Debit Card EMI service in collaboration with leading banks, winning the CEO Customer Service Excellence award. Furthermore, I designed the backend for Flipkart Ping, a messaging app that enabled collaborative shopping within the Flipkart ecosystem.
Recognized as one of the top People Managers in 2023, I continue to lead high-impact engineering teams, delivering transformative business results.

CRMcommunication platformsmulti-tenanted systemsmachine learningservice-based architectureEngineering Management+1

Cybernetyx

Software Engineer

Dec 2013 – Mar 2015 · 1 yr 3 mos

Worked in Cybernetyx (German Startup-Team of 4 Engineers) as Software Engineer and was responsible for the entire software development of Cybernetyx interactive whiteboard for Android.

software developmentAndroid

Samsung economic research institute

Research And Development Engineer

May 2012 – Dec 2013 · 1 yr 7 mos

Led key Android Framework projects at Samsung’s Research & Development Unit, collaborating with teams in India and onsite at Samsung HQ, South Korea. Delivered impactful innovations to Android technology, driving seamless user experiences and enhancing the platform's global capabilities.

Android Frameworkcollaboration