Jan 2020 – Jan 2025 · 5 yrs · Hybrid

• 1. Liaised with various government authorities and bureaucrats to obtain licenses and permissions within the specified timeframe.
• 2. Coordinated with lawyers on litigation matters, including drafting notices, settlement letters, and negotiating in consumer redressal, as well as in District Court and High Court in Ahmedabad for dispute resolution.
• 3. Provided 24/7 support to the Operations, Sales, Marketing, and Portfolio teams to ensure a smooth transition.
• 4. Conducted audits and investigations, creating reports against individuals engaging in misconduct in the workplace, such as theft and malpractice.
• 5. Managed recoveries from customers and landlords who do not adhere to company norms.
• 6. Provided training to security agencies and security guards during their onboarding at the property.
• 7. Addressed customer queries and provided immediate, effective solutions.
• 8. Managed vendors, as well as kitchen and food beverage teams.
• 9. Coordinated with deans and principals of top universities such as NFSU, Nirma University, Adani University, and GLS University for campus campaigns promoting student admissions.
• 10. Handled crises such as fire incidents, government notices, and medical assistance.

Jan 2020 – Apr 2021 · 1 yr 3 mos · Hybrid

• 1.To examine in detail the existing rules and procedures of the organization with the aim of eliminating or minimizing the potential for corruption or malpractice.
• 2.To identify sensitive or corruption-prone areas within the organization and monitor personnel assigned to those locations.
• 3.To plan and conduct surprise inspections as well as regular inspections to detect system failures and the presence of corruption or malpractice.
• 4.To maintain proper surveillance on officers whose integrity is in question.
• 5.To ensure that Stanza achieves its business objectives both internally and externally, while building the organization’s impact, goodwill, and reputation.
• 6.To interact with government departments such as the MP Pollution Board, Municipal Corporation, IDC, FSSAI, Fire Department, Police, and politicians to facilitate hassle-free and smooth project execution.
• 7.To manage and cultivate a network of relationships with central and state authorities, corporations, trade associations, and business partners.
• 8.To ensure statutory compliance, vigilance, investigation, security, and auditing.
• 9.To manage operations, sales and marketing, growth, landlord relations, and vendor management.

Nov 2016 – Jan 2020 · 3 yrs 2 mos · Indore, Madhya Pradesh, India · On-site

• 1. To obtain government permission for the smooth execution of the 4G project rollout in 20 cities within the Indore cluster.
• 2. To secure permissions for optical fiber cable (OFC) installation and obtain tower No Objection Certificates (NOCs) for the entire Indore cluster.
• 3. To engage with government departments, police, and politicians to ensure hassle-free and smooth project execution.
• 4. To ensure statutory compliance and timely management of boundaries.
• 5. To collaborate within the organization with cross-functional departments and the National Headquarters (NHQ).
• 6. To lead and motivate the Right of Way (ROW) team and engineering team leaders.
• 7. To liaise with various authorities and government departments, including the Collector's Office, MPSEB, Gram Panchayat, Municipal Corporation, Development Authority, NHAI, Railways, PWD, MPRDC, PROW, police, and politicians.
• 8. To coordinate with external stakeholders and provide support to the construction team for the timely rollout of the project.

Jun 2014 – Apr 2015 · 10 mos · Indore Area, India

• In-Sort :- I was responsible for ensuring peak performance coupled with full compliance of all contractual obligations for a portfolio of Utility Scale and C&I projects.
• New sites Integration & commissioning and ensure network improvement plans.
• Carrying out the Back-Up Maintenance and Running various routine reports.
• Responsible for the Software up gradation of Elteck & delta SMPS & Pushpak Equipment’s.
• Alarm Monitoring and Troubleshooting of transmission Equipment & looked out NMS.
• Responsible for O&M activities like Expansions, Backup Management, Health checks.
• Implementation of PM activities on Equipment’s.

Apr 2015 – Nov 2016 · 1 yr 7 mos · Pune, Maharashtra, India

• Objective to manage AT&T network, management tools, and also Liaise with Field technician/Managers for all field activity (RRH fiber termination/swap, onsite troubleshooting etc.).
• Provided training to the vendor teams & Fields Engineers for maintain good quality of work (I&C).
• Achieving of volume targets, formulation and execution with quality, direct to industries and corporate customers, supervision / motivation of Installation Vendor teams.
• Monitoring site integration engineers process from initial point of contact (lead to maintain Good Quality of work) by presentations and provide Classroom & Outdoor Training.
• Maintain warehouse take off material inward or outward detail in system.

Jul 2009 – Apr 2014 · 4 yrs 9 mos · Indore Area, India

• 99.99% or more availability of OFC & SDH network through preventive maintenance.
• OFC loss measurements, Planning the Joint Pits, Route markers at the point of OFC cuts.
• Optimization & remote commissioning of existing network as per current fiber health.
• Implementation of PM activities on Equipment’s, Monitoring & maintenance of Dark fibers.
• Responsible for O&M activities like Expansions, Backup Management, Health checks, New site commissioning.
• Analysis of various repetitive faults on the basis of alarms & counters etc.