Shweta Pawar

Business Development Manager

Bengaluru, Karnataka, India8 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 3 years of inside sales experience.
Expert in managing channel partner relationships.
Proficient in Salesforce and customer lifecycle management.

Stackforce AI infers this person is a B2B sales professional with expertise in customer relationship management and business development.

Contact

Skills

Core Skills

Business DevelopmentSales ManagementCustomer Relationship ManagementSales StrategyCustomer ServicePayment OperationsClient Management

Other Skills

AdvertisingBusiness-to-Business (B2B)Channel Partner OnboardingCommunicationCustomer Lifecycle ManagementDatabase ManagementDocumentationInternal CoordinationKYC ManagementKYC VerificationLead GenerationLegal Agreement DraftingMarketingMeeting CoordinationMerchant Query Handling

About

Inside Sales professional with over 3+ years of experience in managing inside sales responsibility, and handling various channels in sales. Coordinates with stakeholders for the development of sales and marketing programs required for achieving targeted objectives for the channel network. Establishes productive, professional relationships with key channel partners Handled Merchant account and data management.

Experience

Tech4logic pvt ltd

Senior Business Development Manager

Jun 2022 – Present · 3 yrs 9 mos · Bangalore

Nxtgen infinite datacenter

2 roles

Senior associate - Partnership Business

Apr 2021 – Feb 2022 · 10 mos

Generating Leads through DB validation
Onboardings Channel Partners - IT reseller on software and hardware Infra
Maintain Partner Lifecycle - Documentation / Enabling Teach and sales training / Product Demo
/Commercial Preparation/ Negotiation /Order Closing / Billing follow up
Frequent engagement with Partners and Customer
Generating recurring business with different requirements for different services
Contributing Team and Process growth

Lead GenerationChannel Partner OnboardingDocumentationSales TrainingProduct DemonstrationNegotiation+3

Customer Life Cycle Manager

Oct 2019 – Apr 2021 · 1 yr 6 mos

Manage the entire life cycle of a customer/accounts
Manage daily activities on SFDC
Developing creative pitches and propositions aimed at specific industry sectors.
Identifying opportunities, producing quality leads.
Fixing up meetings for the sales team to achieve sales
Managing the database to a high degree of accuracy to ensure targeted marketing activity.
Negotiating commercial terms within set guidelines objectives.
Liaising effectively with all departments within Olive for meeting customer requirements.
Contributing to team performance by sharing and implementing Best Practice Ideas.

Customer Lifecycle ManagementSalesforceLead GenerationMeeting CoordinationDatabase ManagementNegotiation+2

Paytm srcomsoft

Associate

Jan 2017 – Oct 2019 · 2 yrs 9 mos · Jabalpur, Madhya Pradesh, India

Worked in PHD (Payment help Desk) and Addendum Process
Operation Department - Handling merchant's query regarding Pending Payout, Invoice, TDS, TDR and Payments Gateway also facility like CC/DC and other online transaction mode enabling.
Internal mail follow-ups, portal handlings, engaging directly with merchants on call, buckets tickets resolving within the deadline.
Addendum - Draft Paytm Agreement for Online merchant and offline merchant, with Salesforce work experience
KYC Document Verification as per Guidelines and also drafting guidelines as per change in RBI/Internal Guidelines.
Closing Legal agreements with Merchants and having regular coordination with the Legal and Finance Team.
Processing E- agreements via Adobe EchoSign & DocuSign.

Merchant Query HandlingPayment ProcessingKYC VerificationLegal Agreement DraftingInternal CoordinationCustomer Service+1