Priyanka Khanna — CEO
Guest Relations has always been my forte. Customer Service has always been on my job role. Started my Career as Education Counselor where student interaction, coordination and counseling was my responsibility. Migrated my journey to Aviation where I started as a Customer Service Associate in Indigo. Learnt the basics of Aviation including ticketing, reservations, guest handling. Enhanced it with Jet Airways as a flight attendant where communication, customer delight, being empathetic, inflight emergency, safety, first aid , decorum became a part of my personality in my tenure. Well fortunate enough to be trained for International flying within 2 yrs and dedicated enough to be promoted as Cabin Crew in Charge in the same time frame. Handling team, focusing on interpersonal skills and leadership was inculcated in this journey. The same role was extended and diversified when I Joined Vistara. However, Covid gave a setback on my personal life , I lost my husband in 2021. This impacted me mentally and over the time professionally. Was confined to Work from Home roles in upcoming yrs, but learning never stopped. Customer support handling at Smytten to handling Sales in Skyhigh India Yes , I have come a long way! Always open to new avenues to learning Looking forward to new role in handling team and extending exceptional guest experience in years to come My motto in life - Never Give Up❤️
Stackforce AI infers this person is a Customer Service Professional with extensive experience in the Aviation and Hospitality sectors.
Location: Kolkata, West Bengal, India
Experience: 11 yrs 3 mos
Skills
- Customer Support
Career Highlights
- Extensive experience in customer service roles.
- Promoted to Cabin Crew in Charge within two years.
- Strong interpersonal and leadership skills.
Work Experience
Tranistics Data Technologies Pvt. Ltd.
Executive Assistant to Managing Director (4 mos)
Aurora Waterfront
Senior Manager Administration & Maintenance (6 mos)
Skyhigh India
Sales Associate (1 yr 10 mos)
Smytten
Customer Service Associate (1 yr 8 mos)
Shiv_Shakti_tarot_
Tarot reader (5 yrs 11 mos)
Vistara - TATA SIA Airlines Ltd.
Cabin Crew in charge (1 yr 10 mos)
Jet Airways
Cabin Crew in Charge (3 yrs 9 mos)
IndiGo (InterGlobe Aviation Ltd)
Ground Crew (5 mos)
Advent education
Counselor (11 mos)
Education
BBA(H) at shri shikshayatan college
certification in Event management & Public Relations at candid school of communication
at WWA Cossipore English School