Priyanka Khanna

CEO

Kolkata, West Bengal, India11 yrs 3 mos experience

Key Highlights

  • Extensive experience in customer service roles.
  • Promoted to Cabin Crew in Charge within two years.
  • Strong interpersonal and leadership skills.
Stackforce AI infers this person is a Customer Service Professional with extensive experience in the Aviation and Hospitality sectors.

Contact

Skills

Core Skills

Customer Support

Other Skills

Business DevelopmentFlight SafetyFlight TrainingGuest RecoveryGuest Service ManagementHospitalityInterpersonal SkillsTeam LeadershipTeam Management

About

Guest Relations has always been my forte. Customer Service has always been on my job role. Started my Career as Education Counselor where student interaction, coordination and counseling was my responsibility. Migrated my journey to Aviation where I started as a Customer Service Associate in Indigo. Learnt the basics of Aviation including ticketing, reservations, guest handling. Enhanced it with Jet Airways as a flight attendant where communication, customer delight, being empathetic, inflight emergency, safety, first aid , decorum became a part of my personality in my tenure. Well fortunate enough to be trained for International flying within 2 yrs and dedicated enough to be promoted as Cabin Crew in Charge in the same time frame. Handling team, focusing on interpersonal skills and leadership was inculcated in this journey. The same role was extended and diversified when I Joined Vistara. However, Covid gave a setback on my personal life , I lost my husband in 2021. This impacted me mentally and over the time professionally. Was confined to Work from Home roles in upcoming yrs, but learning never stopped. Customer support handling at Smytten to handling Sales in Skyhigh India Yes , I have come a long way! Always open to new avenues to learning Looking forward to new role in handling team and extending exceptional guest experience in years to come My motto in life - Never Give Up❤️

Experience

Tranistics data technologies pvt. ltd.

Executive Assistant to Managing Director

Nov 2025Present · 4 mos · Kolkata · On-site

Aurora waterfront

Senior Manager Administration & Maintenance

May 2025Nov 2025 · 6 mos · India · On-site

Skyhigh india

Sales Associate

Jul 2023May 2025 · 1 yr 10 mos · Delhi, India · Remote

Customer SupportInterpersonal Skills

Smytten

Customer Service Associate

Jul 2021Mar 2023 · 1 yr 8 mos · Ahmedabad, Gujarat, India · Remote

Shiv_shakti_tarot_

Tarot reader

Apr 2020Present · 5 yrs 11 mos · India · Remote

Vistara - tata sia airlines ltd.

Cabin Crew in charge

May 2019Mar 2021 · 1 yr 10 mos · New Delhi Area, India · On-site

Customer SupportInterpersonal Skills

Jet airways

Cabin Crew in Charge

Aug 2015May 2019 · 3 yrs 9 mos · New Delhi Area, India · On-site

  • Inculcating and imbibing training standards and protocols
  • Team discussion on set procedures
  • Preflight check and safety handling procedures
  • Taking care of safety, first aid and service needs of guests
  • Trained as a first aider
  • Dealing with internal and external members in an amicable way
  • Handling crisis and conflicts with just culture
  • Responsible for security and safety in-flight
Customer SupportInterpersonal Skills

Indigo (interglobe aviation ltd)

Ground Crew

Mar 2015Aug 2015 · 5 mos · Kolkata Area, India

  • Responsible for prescreening of passengers and issuance of boarding pass
  • Handling reservations and ticketing system
  • Managing the baggage disputes if any
  • Handling guest complaints
Interpersonal Skills

Advent education

Counselor

Apr 2014Mar 2015 · 11 mos

  • Responsible for counseling students for educational students
  • Organising exhibition and seminars
  • Dealing with business expansion tools
  • Filtering data and managing them for sales
Interpersonal Skills

Education

shri shikshayatan college

BBA(H)

Jan 2009Jan 2012

candid school of communication

certification in Event management & Public Relations

Jan 2013Jan 2014

WWA Cossipore English School

Jan 1994Jan 2009

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