Sep 2010 – Jan 2025 · 14 yrs 4 mos · Toronto, Ontario, Canada · Hybrid

• Responsible for nurturing and growing Public Sector Consulting Practice and generate larger downstream implementation opportunities for Wipro in North America, APMEA and Europe
• Domain led consulting advisory, strategic directions and program governance support for design and development of a large-scale digital transformation program for Ministry of Transportation, Govt. of Ontario, Canada to deliver 500+ Services through new DVO portal
• Led over 150 Consultants to aid Govt. of Rajasthan in Program conceptualization, defining scope, business case development and stakeholder management, while overseeing design, development and roll-out of mission-mode digital transformation programs for multiple Line Departments of Government of Rajasthan
• Process modernization, solution conceptualization, technology evaluation, partner onboarding, Persona journey mapping, solution design, development and roll-out of Smart Luggage Management program for providing seamless-bagless experience to travelers to Red Sea Global – Smart destination, KSA, Middle East
• Played pivotal role in generating downstream IT application development opportunities for Wipro by connecting dots between business, process, technology and leveraging relationship with Client Sr. Leadership

Jan 2007 – Sep 2010 · 3 yrs 8 mos · Gurugram, Haryana, India · On-site

• Responsible for providing consulting advisory towards process modernization, cost reduction, Business planning, IT and business strategy formulation for leading Government and Private sector organizations
• Led strategic accounts and engagements, conduct industry insight analysis, bid management activities, business proposals, SoW finalization, team management, Periodic review of Client deliverables and sign-off
• Conceptualization and road-map creation for eDistrict program by providing consulting advisory to NISG and MeitY by introducing Elemental Government Processes and Service design approach for roll-out across State Governments
• Design and development of Airport Pricing Model for DIAL/GMR to enable client marketing team in restructuring various Airport related charges
• Process consulting and Control definition for setting-up the Finance and Accounts Shared Service Centre for a large Telecom operator
• Growth Strategy formulation and business planning for a Leading Foods & Beverage Retail Chain in NCR
• Materials Management and SAP implementation for a large Auto component manufacturer

Jan 2005 – Jan 2007 · 2 yrs · New Delhi, Delhi, India · On-site

• Responsible to deploy DMS and BPM solutions at leading private and public sector organizations resulting in significant savings, improved efficiency and enabling growth
• Presales and Business development initiatives to position Newgen’s BPM and DMS Product portfolio, prepare business proposals, SoW negotiation, secure WOs, conduct client demo, PoCs and implementation management
• Led design and development of Less Paper office initiative (eDisha) under DARPG and replicated the solution to multiple other Govt. Organizations
• Program Governance and Implementation management including Requirement gathering (As-Is, To-Be, Gap Analysis, Business Process Reengineering), Technology to process mapping using BPM and DMS platform for MP State Transport Authority to bring efficiency in citizen service delivery

Jul 2004 – Jan 2005 · 6 mos · Pune, Maharashtra, India · On-site

• Responsible to provide techno functional consulting to leading Retail, F&B, ITeS and BFSI organizations to deploy Business Intelligence Solution (ProClarity)
• Conduct diagnostic study, finalization requirement, Usecases, design KPIs and Dashboard, Multidimensional Reports for effective Decision Support, business proposals, SoW negotiation, secure WOs and implementation management
• Design KPIs and Management Dashboard, Multidimensional Reports for effective Decision Support
• Conduct Proof-of-Concept to showcase various features and functionalities of Business Intelligence solution (Proclarity) to various client organizations
• Progress monitoring and tracking of regular activities for effective implementation of ProClarity at various client organizations

May 2003 – Jul 2004 · 1 yr 2 mos · New Delhi · On-site

• Techno functional consulting to leading Client organizations for design and development related to e-Business application development, Digital branding, enhancing web presence and eLearning solutions to leading Consumer Business, Retail Consulting and BFSI Organizations
• Manage and maintain client relationship
• Prepare project scoping document, Requirements Specification documents, mapping client’s requirements and manage multi-disciplinary team for successful implementation of client deliverables and sign-off
• Leading team efforts towards effective planning and delivery of ongoing application development initiatives and delivery, progress monitoring, issue management and client co-ordination

Jun 1998 – Dec 2000 · 2 yrs 6 mos · Gujarat, India · On-site

• Project planning, budgeting, co-ordination, execution and monitoring of mega infrastructure development projects
• Responsible for project planning, budgeting, execution and monitoring the end-to-end construction of a 2.5 km long Jetty for a large petrochemical plant in Gujarat (GCPTCL), India
• Responsible for customization and roll-out of SAP and Primavera to modernize various business functions like Stores & Inventory, Purchase, Finance, HR, Project Management modules at GCPTCL project office