Heather Mackey

Operations Associate

San Francisco, California, United States16 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in technical recruiting across multiple platforms.
  • Strong background in employee development and HR processes.
  • Proven track record in sourcing and engaging passive candidates.
Stackforce AI infers this person is a Technical Recruiter with expertise in HR processes and employee development.

Contact

Skills

Core Skills

RecruitingTechnical RecruitingTechnical Program ManagementHuman ResourcesEmployee Development

Other Skills

Account ManagementBenefits NegotiationBoolean SearchingCandidate AssessmentCandidate ExperienceCompensationCorporate RecruitingCross-functional Team LeadershipCustomer ServiceData IntegrityData ManagementEmployee BenefitsEvent PhotographyEvent PlanningExecutive Calendar Management

About

Experienced tech recruiter and HR generalist with a passion for organizational psychology, employee development, and process improvement. I have worked across multiple verticals of HR: recruiting, HR generalist (onboarding, coaching, leaves of absence management), and mobility (international relocation, immigration management, employee relocation). Currently recruiting for: - iOS Engineers - Android Engineers - UI Engineers - Engineering Managers - Product Managers

Experience

Netflix

Executive Assistant

May 2023Present · 2 yrs 10 mos

Meta

2 roles

Recruiting Lead

Jan 2022Mar 2023 · 1 yr 2 mos

RecruitingTechnical Recruiting

Product TPM Recruiting

Dec 2020Jan 2022 · 1 yr 1 mo

  • Give people the power to build community and bring the world closer together. Join Facebook and our growing family of apps/services (e.g. Instagram, Oculus, WhatsApp, Messenger, Portal, Novi). We're moving fast, making an impact, and just getting started. Learn more at www.facebook.com/careers
  • Facebook is the world’s largest social network with over 2.5 billion people and growing.
  • I am recruiting for Technical Program Managers (TPMs) for the Facebook application. If you have TPM (and/or leadership) experience (strong technical, cross-functional leadership and execution skills) in the product space and want to be part of our TPM team, feel free to reach out and send your resume to me at heathermackey@fb.com
RecruitingTechnical Program Management

Netflix

3 roles

Technical Recruiter

Jan 2019Dec 2020 · 1 yr 11 mos

  • Recruiting for Mobile (Android and iOS) Engineers, Security Engineers, Product Managers, and Network Infrastructure Engineers
  • Build out recruiting strategy with hiring managers
  • Create job descriptions that foster an inclusive pipeline
  • Source passive candidates from various recruiting tools
  • Work with the hiring manager to assess the team's needs and skill gaps to build stronger teams
  • Partner with our internal operations teams on advocating for data integrity within our tools and being a trainer for new tool rollouts
RecruitingMobile EngineeringJob Description DevelopmentSourcingData IntegrityTechnical Recruiting

Human Resources Generalist

Promoted

Jul 2017Jan 2019 · 1 yr 6 mos

  • May 2018 - January 2019
  • Talent Mobility Business Partner
  • Partner with Product Engineering on Immigration and Relocation
  • Work with Immigration counsel to assess visa needs of new hires
  • Conduct meetings with internal clients to discuss changing immigration practices
  • Partner with recruiting to work with new hires on relocation and immigration
  • July 2017 - May 2018
  • HR Generalist
  • New employee onboarding
  • Leave management
  • Create documentation and workflow in Workday to automate leave requests
  • Counsel employees that needed to take leave
  • Exit Interviews
  • New employee training - orientation
  • Data management in Workday
  • Reporting and trends of people analytics
OnboardingLeave ManagementData ManagementPeople AnalyticsHuman ResourcesEmployee Development

Technical Recruiting Researcher

Jun 2016Jul 2017 · 1 yr 1 mo

  • Responsible for creating and managing a rich pipeline
  • Create robust sourcing strategies
  • Research market trends
  • Interview candidates to assess technical ability
  • Schedule interviews for managers, technical interviews, and onsite interviews
Sourcing StrategiesMarket ResearchInterviewingTechnical Recruiting

Apple

2 roles

Technical Sourcing Recruiter - Software Engineering and AppleCare

Promoted

May 2015Jun 2016 · 1 yr 1 mo · Cupertino, CA

  • Provide overall recruitment sourcing support for Software Engineering positions
  • Responsible for engaging and activating passive candidates through the use of Boolean, LinkedIn, and alternative search techniques
  • Track pipeline and metrics to share with internal stakeholders
  • Screen resumes and interview candidates to find top talent to present to recruiting partners and hiring managers
  • Responsible for delivering candidates for the high volume hiring needs for AppleCare (Technical Support Advisors)
  • Managed relationships with candidates and provided excellent candidate experiences through the recruiting process
  • Sourced and screened national candidates, resulting in an average of 45 qualified candidates weekly
  • Utilize active and passive sourcing strategies to find talent through multiple channels such as job boards, professional/social networks, cold calling, and referrals
  • Partner with the business to develop targeted candidate profile
  • Reported weekly metrics for the business
  • Sourced and screened candidates in French
  • Strategically planned recruiting events throughout the country
  • Manage Leadership communications and requisition projects
RecruitingBoolean SearchingCandidate Experience

Executive Assistant to VP of iPhone Operations

Jun 2013May 2015 · 1 yr 11 mos · Cupertino, CA

  • Extensive schedule management
  • Partner with Corporate Recruiting and University Relations for recruiting events and coordination of interviews
  • Organize and plan offsite events for senior level management and business groups
  • Work cross-functionally with HR Business Partner to develop training initiatives for the team
  • Responsible for space planning, supply management, and internal communications
  • Manage expense reports and travel arrangements for senior level management

Self-employed

Owner/Photographer

Jan 2011Sep 2014 · 3 yrs 8 mos

  • Structured and developed photography start-up
  • Marketing to customers through web-based mediums & referrals
  • Responsibility for all business inquiries
  • Created and managed website www.heatherjoly.com
  • Organizational management of weddings parties and photographs
  • Handled all new business inquiries and customer relations
  • Post-shoot editing and marketing

Creative worksite solutions

Enrollment Coordinator

Jun 2005Aug 2006 · 1 yr 2 mos

  • Provided leadership and direction for all enrollment fulfillment operations to achieve high level performance and high quality service.
  • Conducted enrollment meetings in lieu of external resources if it was necessary.
  • Coordinated the scrubbing and submission of all applications from the enrollment to the Home Office.
  • Prepared Excel files for Human Resources department of enrolled group, including the data needed for payroll deduction report for paper enrollments.
  • Managed day to day operations of business.
  • Audited bills for errors in payroll deductions
  • Serviced individual policy holders with all customer service issues.

Education

Columbia College (SC)

Bachelor of Arts (B.A.) — French Language and Literature

Jan 2006Jan 2008

Columbia College (SC)

Bachelor of Arts (B.A.) — Minor in Psychology

Jan 2006Jan 2008

Universite Catholique de l'Ouest

Foreign Exchange Program — French Language and Literature

Jan 2007Jan 2007

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