Anas E

Associate Consultant

Spain17 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15+ years of experience in system engineering
Expert in NetApp solutions and deployment
Strong technical support and troubleshooting skills

Stackforce AI infers this person is a seasoned Infrastructure Engineer with extensive experience in storage solutions and technical support.

Contact

Skills

Core Skills

NetappStorageNutanixTechnical Support

Other Skills

Clustered ONTAPCross-functional CollaborationE-SeriesFASKernel-based Virtual Machine (KVM)LinuxMicrosoft ServersNetApp FilersNetwork TroubleshootingNetwork-Attached Storage (NAS)NetworkingONTAPOperating SystemsRed Hat LinuxSoftware Troubleshooting

About

Dedicated, diligent and customer focused Engineer with 15+ years of experience in System domain across various vendors in Spain and the Netherlands.

Experience

Netapp

EMEA Professional Services Consultant

Oct 2021 – Present · 4 yrs 5 mos · Madrid, Community of Madrid, Spain

Collaborate with clients to understand their business requirements, technical needs, and operational challenges. Serve as a trusted advisor, providing expert guidance on best practices and optimal use of NetApp solutions.
Design and architect tailored solutions based on NetApp products and technologies, ensuring alignment with customer objectives. Lead the deployment and integration of NetApp systems, including ONTAP, AFF, ASA, FAS, SAN, NAS, and other related technologies.
Conduct hands-on configuration, testing, and troubleshooting to ensure successful implementation.

NetAppStorageLinuxNetworkingVirtualizationSoftware Troubleshooting+2

Nutanix

2 roles

Senior Systems Reliability Engineer / Technical Lead

Promoted

Aug 2018 – Sep 2021 · 3 yrs 1 mo · Hoofddorp, North Holland, Netherlands

Lead, troubleshoot, debug, diagnose, analyze, and promptly resolve complex, multi-tiered, high-severity customer issues on a global scale, ensuring the highest quality of customer support within the industry.
Collaborate effectively with cross-functional teams to prioritize, communicate, and address customer business impacts, coordinating efforts across both virtual and internal teams.
Provide actionable feedback, prioritize customer needs, and set clear expectations for Product Management and Engineering teams, ensuring an exceptional customer experience in both technical and business dimensions.

NutanixSoftware TroubleshootingTechnical SupportCross-functional Collaboration

Systems Reliability Engineer

Jul 2016 – Aug 2018 · 2 yrs 1 mo · Hoofddorp, North Holland, Netherlands

Netapp

3 roles

Senior Technical Support Engineer

Promoted

Sep 2014 – Jul 2016 · 1 yr 10 mos

Deliver in-depth technical support for complex issues to NetApp customers in the EMEA region, specializing in ONTAP, FAS, E-Series, 7-Mode, cDOT, MCC, SAN, NAS, and other related technologies.

NetAppTechnical SupportONTAPFASE-Series