Vipul Nakate

Operations Associate

Bengaluru, Karnataka, India19 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in Google Cloud Platform and Technical Support.
Strong background in troubleshooting and debugging complex systems.
Experience in customer training and product implementation.

Stackforce AI infers this person is a Technical Support Engineer with expertise in cloud solutions and system performance.

Contact

Skills

Core Skills

Technical SupportGoogle Cloud Platform

Other Skills

AnsibleApplication SupportApplication troubleshootingBMC RemedyCCustomer Product ImplementationCustomer Product TrainingCustomer SupportDebuggingDeduplicationDistributed SystemsDockerElasticSearchHigh AvailabilityKafka

About

Experienced Customer Technical Support Engineer with a demonstrated history of working in the computer industry. Skilled in Google Cloud Platform, Storage, Kafka, NetBackup, Linux, Application troubleshooting, Linux System Performance Troubleshooting. Strong information technology professional with a Bachelor's degree focused in Electronics and Communications Engineering from Amrutvahini Coll.Of Engg.Pune University.

Experience

Rambus

Senior Member of Technical Staff (Technical Support)

Apr 2016 – Present · 9 yrs 11 mos · Bengaluru Area, India

Provide Product Training to Customers.
Implement the Product at Customer Site.
Weekly meetings with Customers.
Work on customer filed cases via email , phone-call and remote session.
Provide feedback to engg on the product from customer perspective.
Work with engg to get a code-fix for certain bugs/issues and provide it to customer in timely manner.
Review documents for each release.

Customer Product TrainingCustomer Product ImplementationTechnical SupportTroubleshootingDebuggingGoogle Cloud Platform+4