Shree kumar Bakthavatsalam — Customer Success Manager
Stackforce AI infers this person is a Customer Support and Technical Management professional with a focus on SaaS.
Location: San Francisco, California, United States
Experience: 12 yrs 3 mos
Skills
- Support Management
- Technical Support
- Communication
- Ticketing Systems
- Problem Solving
- Customer Service
Career Highlights
- Proven expertise in customer support management.
- Strong technical troubleshooting and debugging skills.
- Experience in leading technical support teams.
Work Experience
Commvault
Customer Support Manager (1 yr 5 mos)
Clumio
Technical Director (1 yr 1 mo)
Escalation Engineer (3 yrs)
Sr. Technical Support Engineer (11 mos)
Netskope
Cloud Security Engineer (2 yrs 11 mos)
Northeastern University
Graduate Teaching Assistant - IP Telephony (4 mos)
Cisco
Graduate Student Technical Co-op (6 mos)
Wipro Technologies
Project Engineer (2 yrs 1 mo)
Education
Master of Science (M.S.) at Northeastern University
Bachelor of Engineering (BE) at Anna University (Kumaraguru College of Technology)