Vaibhav Tiwari

DevOps Engineer

United Arab Emirates17 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 13 years of VMware experience.
Expert in Cloud VMware solutions and technical support.
Proven track record in customer onboarding and content creation.

Stackforce AI infers this person is a Cloud Computing Infrastructure Specialist with extensive VMware expertise.

Contact

Skills

Core Skills

Cloud VmwareTechnical SupportVmware Infrastructure ManagementWindows Server ManagementServer Management

Other Skills

AWSActive DirectoryBackup SolutionsClusterContent CreationDHCPDNSData RecoveryESXiFTPIISITILMigrationNetworkingOCVS

About

I have been working on the VMware vSphere platform since 2010. I worked for almost 7 years as a VMware admin wherein my job was Manage/Maintain/Upgrade VMware vSphere environments. From 2017 to 2021, I worked for VMware as Senior Technical Support Engineer for VMC on AWS. My responsibilities were to Onboard customers assist the customers with PoCs assist them with Day 2 operations Internal / External Content Creation Manage Escalations Mentoring team members partnering with the PM team for new features. From 2021 (i.e. my current job) I am working for Oracle as a Cloud VMware Specialist in the EMEA region. I work as Pre sales architect. My job responsibilities include Complete PoC ownership Designing OCVS for customers Internal / External Content Creation Demoing OCVS capabilities Technical use case workshop Engagement with PM Team Helping OCVS EMEA region grow

Experience

Oracle

Principal Cloud Specialist

Apr 2021 – Present · 4 yrs 11 mos · Dubai, United Arab Emirates

VMware ESXvSphereCloud VMwareTechnical Support

Vmware

2 roles

Senior Cloud Services Engineer

Jul 2019 – Apr 2021 · 1 yr 9 mos

VMwareAWSNetworkingStorageCloud VMware

Cloud Services Engineer II

Jan 2017 – Jul 2019 · 2 yrs 6 mos

Providing support for VMware on AWS product.
Assisting and working with customers on issues related to ESXi / vCenter / AWS / Networking / Storage / HCX / SRM / L2 & L3 VPN / AWS Integration
On-boarding and explaining Customers/Sales Team the benefits/use cases of VMware Cloud on AWS
Working on Day 2 operations of the on-boarded customers
Setting-up on-prem lab and testing feature functionality for VMware products for bug related queries.
Working on early access products for support readiness
Work on public facing content creation like feature walkthrough / KB articles / Twitch Demos

VMwarevCenterNetworkingStorageTechnical Support

Hcl technologies

VMware Technical Support

Apr 2010 – Jan 2017 · 6 yrs 9 mos · Noida

Worked in three major accounts, where my job was to build/manage/maintain/tune VMware infrastructure.
Designed/Managed/Upgraded vSphere 5.5 environment to 6.0U2; upgraded close to 60 ESXi Hosts and around 900 Virtual Machines
Worked on Migration project where Virtual Infrastructure had to build from scratch. I was part of team which handled Virtual Machine migration from previous vendor to HCL. It was Global Datacenter Migration/Setup.
Enabled Advanced Performance Charts via Level Mapping utility for Six Virtual Centers. The charts included enabling Datastore / Latency graphs.
Configured & Setup VMware Alarm Monitoring with SNMP Tool Spectrum. I was involved in deciding the parameters for the Monitoring. We created custom alarms on VC and that were forwarded to the SNMP agent; which in turn were forwarded to SOI for ticket creation. This project helped streamlined Monitoring Issues.
Configured Image Level Backup for the VM’s with the help of Backup Team. This project helped us resolving Backup Issues for Virtual Machines. We used PowerCLI script to disk type to Persistent without downtime.

VMwarevSphereSNMPPowerCLIVMware Infrastructure Management

R systems international limited

Software Support Engineer

Apr 2009 – Apr 2010 · 1 yr · Noida

Replication between Active Directory and GuardianEdge servers. Customizing GuardianEdge schema by using the Active Directory Application Mode (ADAM).
Responsible for managing Microsoft Windows Server 2003 including Domain Controllers, Active Directory, etc. Data Recovery by using the GuardianEdge Recovery program and Access Utility.
Managing ADUC, Active Directory Sites and Services, GPO updates Replica’s, Backup and Restore process etc. Responsible to handle Encryption for the clients associated with different forest and trees.
Responsible for solving the practical problems encountered with protecting critical mobile data. Provide support for GuardianEdge Encrypted hard disks, Removable storage, GuardianEdge Device control and Smartphone’s protection against data loss.
Provides core enabling management and security services, including user registration and management, policy administration, client audit and reporting, data and encryption key recovery.

Windows ServerActive DirectoryData RecoveryWindows Server Management

Navisite india pvt ltd

Server Support Engineer

Nov 2008 – Apr 2009 · 5 mos · Gurgaon, India

Building/Supporting/Managing physical and virtual Windows Servers 2003/2008. Configuring services like FTP/IIS/AD
Taking Backup of physical and virtual servers via Avamar/Evault tool
Assisting customers via RDP/WebEx with their Technical queries related to OS/Hardware
Verifying health of all physical/virtual servers via alarms.

Windows ServerFTPIISServer Management