Mar 2020 – Present · 6 yrs · On-site

• As a Software Development Manager (SDM) at Amazon, I led a team of 14 engineers, including three senior engineers, in the Amazon Currency Converter Team, focusing on scalable financial systems, real-time payment processing, and AI-driven optimizations. I successfully re-architected Amazon’s payment processing system, transitioning to a microservices-based event-driven model, improving scalability, reducing transaction latency by 40%, and achieving 99.99% uptime.
• I spearheaded real-time foreign exchange (FX) rate updates in Amazon Seller Central, improving pricing transparency for sellers. I integrated AI-driven predictive analytics and ML-based anomaly detection, optimizing FX rate accuracy, fraud detection, and reconciliation processes. Additionally, I implemented automated KYC verification, eliminating manual processes and reducing seller onboarding time while ensuring compliance. Additionally, my team implemented automated KYC solutions, which eliminated manual verification by introducing AI-based bank account validation, reducing onboarding time while ensuring compliance.
• Beyond technical execution, I prioritized talent development, successfully promoting 12 engineers and coaching five low performers. I led business-critical initiatives, including automated tax invoice generation for the Turkish marketplace, enhancing compliance and multi-currency tax processing. I also oversaw the Lumos migration, improving payment processor reliability and integration efficiency.
• I strengthened security by transitioning third-party access from pull-based to push-based models, reducing unauthorized risks. Additionally, I optimized CI/CD pipelines and real-time monitoring, improving deployment efficiency and operational reliability. Through cross-functional collaboration, I aligned engineering, finance, and compliance strategies, ensuring seamless global payment operations.

May 2019 – Mar 2020 · 10 mos · On-site

• As a Software Engineer at Amazon, I played a key role in optimizing and scaling the MPCAT service, ensuring seamless data migration from Sable to DynamoDB for improved message processing efficiency via SQS. I prototyped and reviewed designs, overseeing the development, testing, and deployment of new features while actively suggesting design improvements to enhance system performance. I was responsible for resolving critical bugs through weekly bug bash sessions, focusing on payload validation and regression testing, which significantly improved service stability. Additionally, I managed live site incidents and coordinated testing and deployments, ensuring uninterrupted customer experience. I led the facilitation of tax integration with banking partners, enabling tax functionalities in seller invoices, and strengthened data security by implementing advanced encryption protocols, ensuring data integrity and confidentiality. I spearheaded a new API integration, improving data flow and system responsiveness, and optimized database performance through efficient indexing strategies, which reduced query times and load times. My contributions also included developing a new feature that enhanced transaction processing speed, leading to an improved user experience and higher customer satisfaction. By streamlining bug resolution processes, I increased efficiency in identifying and fixing issues, which improved service operations. Beyond technical contributions, I actively mentored junior developers, fostering a culture of learning and growth, which strengthened the overall engineering team’s capabilities. Through cross-functional collaboration, I improved communication between developers and stakeholders, accelerating project timelines and improving deliverables, ensuring that engineering efforts were aligned with business objectives.