Mar 2023 – Mar 2024 · 1 yr · Bengaluru, Karnataka, India

• Lead multiple charters like IoT devices, agent app for on ground service; worked with over 20 engineers, designers, QA day-to-day
• Increased traffic (MoM) on Paytm for Business by 14% through multiple product releases driving engagement
• Reduced customer complaints regarding battery issues on Soundboxes by 18% (MoM) by shipping multiple app side and Hardware side releases
• Built an IoT driven remote hardware troubleshooting system to reduce the time to debug on ground issues from 30 minutes to 1.5 minutes
• Led the product development for P4B of the new “Card Soundbox”on the app end

Aug 2021 – Mar 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India

• Built and scaled the Innovaccer Care Management product – InCare; handled 4 scrum teams with 30+ engineers/designers/QA
• Increased product adoption from 15 to 28 customers
• Increased user satisfaction score by 11% by building and shipping multiple features across major accounts in USA
• Responsible for creating product roadmaps, tracking metrics, managing product backlog, and prioritizing features
• Conducted user feedback sessions and analysed user behaviour regularly to validate hypothesis and improve overall user experience

Jun 2020 – Aug 2021 · 1 yr 2 mos

• Spearheaded the Jio healthcare IoT team; integrated 4 IoT and BLE healthcare devices as a part of the JioHealthHub app ecosystem through SDKs and APIs
• Built a data storage system to collect patient data from multiple sources like Doctors, Health monitoring devices and store it as a singular patient record
• Lead 2 scrum teams to build Health Patri - A 0 to 1 analytics engine that provides visibility to patients on various insights generated through healthcare data
• Created product roadmaps; defined the product vision and strategy for the healthcare IoT business unit
• Coordinated with a cross functional team of ~10 employees consisting of engineers, UX designers and QA experts

Aug 2016 – Feb 2019 · 2 yrs 6 mos

• Delivered 3 features for 5+ software releases as part of a 40-member team spread across India and USA
• Fixed 150+ bugs in the Cisco IOS Operating System across QNX and Linux kernel; maintained 0% bug reopen rate over ~2 years
• Saved 120 man-hours by eliminating manual testing across 11+ Operating System level components across 3 hardware platforms
• Engineered and developed libraries on the Cisco pyATS (python based) framework
• Automated 100+ test case scenarios and achieved a code coverage of 45% on the platform dependent component layer
• Ideated and built a tool to load Operating System images on Edge routers; reduced the loading time from 45 mins to 15 mins
• Expanded the automation team by onboarding 6 engineers and imparting Python and internal framework level training
• Worked as a front end developer for the Cisco SXP portal :-
• language used: Angular2, HTML, CSS, JS;
• Modules developed: RBAC, Adapter Defns
• Tenure: August 2016 - March 2017.

Feb 2016 – Jul 2016 · 5 mos

• Worked on the internal Cisco QaLi (python-based) framework to automate test cases for the Cisco UCS ecosystem

Jun 2015 – Jul 2015 · 1 mo · Ahmedabad Area, India

• Worked as a research Intern at IIMA; drafted a case study for crisis management for the Maggi fiasco of 2015, which is currently in use at IIMA