Siddhartha Khare

Business Development Executive

Bengaluru, Karnataka, India12 yrs 6 mos experience

Highly Stable

Key Highlights

Achieved over 90% revenue retention at New Relic.
Keynote speaker at major industry events.
Expertise in building customized solutions for clients.

Stackforce AI infers this person is a SaaS expert with strong capabilities in observability and customer success.

Contact

Skills

Core Skills

New RelicObservabilityTeam LeadershipAutomation

Other Skills

Access GatewayAgile MethodologiesAmazon EC2Amazon EKSAmazon RDSAmazon Web Services (AWS)Android DevelopmentAppControllerBOTOChange ManagementCitrixCloud FormationContainerizationCore JavaDatadog

About

I’m a developer turned pre-sales consultant with combined experience in Debugging/Troubleshooting, Technology and Program Management with a proven track record of success. Currently working at New Relic, supporting customers globally for Mobile app O11Y, primarily in India. > Maintain technology leadership throughout the project execution with the objective of ensuring the vision is fully realized and concisely convey and evangelize the business value of the combined product and services solution. > Support pre-sales activities like documenting customer requirements, sizing and scoping professional services activities. > Expertise in New Relic tools Application Performance Management - Application Performance Monitoring (Java, DotNet, PHP, Python, Node) - Database Visibility - Infrastructure and Docker Visibility - Browser Real-User Monitoring - Mobile Real- User Monitoring - Synthetic Monitoring - Application Analytics and Business iQ > Expertise in building customised solutions > Expertise in alerting integration over http restful api's, dashboards and reports for both on-prem and SaaS based. Certified SAFe 5 Practitioner (Scaled Agile Framework). Skilled in AWS, Docker, Kubernetes, Jenkins and devops tools; Platform: Android, Linux Specialized in Enterprise Mobility Solution, Citrix ADC, Citrix Files

Experience

Coralogix

Solutions Sales Engineer

Nov 2024 – Present · 1 yr 4 mos · Bengaluru

Consolidation and Correlation through Full Stack Observability [Logs, Metrics, Traces, APM, RUM & Security] from Coralogix, decouples storage from analysis of data with an industry first, in-stream analysis pipeline known as Streama.
We are re-writing what is possible in the observability market, leveraging an Open Standard first approach and where appropriate driving the adoption of Open Telemetry.
Observability needn't be prohibitively expensive and certainly shouldn't lead businesses to selectively analyse telemetry data
If you're ready to elevate the observability of your digital business, I’d love to connect. Feel free to reach out to me at siddhartha.khare@coralogix.com

New relic

2 roles

Senior Technical Account Manager

Apr 2024 – Nov 2024 · 7 mos · Bengaluru, Karnataka, India

Driving O11Y maturity journey for enterprise & strategic customers.
Achieved over 90% revenue retention and driver 130% growth through strategic expansions.
Directed renewal and expansion for key customers, successfully managing deals ranging from $200K to $6.5 million.
Monitored critical engagement metrics such as cloud adoption, platform usage and customer health to implement proactive customer success initiatives.
Conduct CBRs quarterly sessions to evaluate account health, address challenges and align solutions with involving business objectives

Technical Account Manager

Jun 2022 – May 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India

Drive strategic customer maturity on O11y journey, ensuring achievement of KPIs
Manage a $5 million portfolio across 8+ strategic accounts, elevating business growth to $8 million by year-end
Secure 10 new logos, contributing to $1 million incremental revenue
Instrumental in team expansion through focused hiring efforts
Keynote speaker at New Relic Futurestack events in Delhi & Bangalore
Conduct hands-on workshops at New Relic O11Y days
Speaker at various external technical events

Amazon Web Services (AWS)Node.jsPython (Programming Language)New RelicAndroid DevelopmentMicrosoft Azure+9

Citrix

4 roles

Software Engineering Team Lead

Promoted

Mar 2020 – Jun 2022 · 2 yrs 3 mos

Leading team of automation developers.
Partnering with different product teams to gather solution/infrastructural requirements for the use.
Working on developing the automation framework, used for running scenario-level customer used cases, infrastructure automation etc.
During the infra setup running multiple environment selenium test scenarios against Citrix Workspace
Working on Azure public cloud for solution interfacing.
Engaging in hiring process & mentoring new engineers coming on-board
Work on building CI/CD pipelines, currently using Jenkins and Groovy.
Working on developing the Web UI test scenarios against Citrix Workspace, currently using Selenium. Exploring BDD and RPA too for same
Debugging applications deployed via Kubernetes.

DatadogPython (Programming Language)New RelicDockerKubernetesAmazon EKS+5

Software Engineer 2

Promoted

Oct 2018 – Mar 2020 · 1 yr 5 mos

Involved in writing and executing the automation scripts.
Delivering KT across teams
Responsible for designing and executing the Test cases on various features for Endpoint Management analyzer.
Involved in Client calls and also co-ordinate with On-site teams when needed to resolve technical issues.
Collaborate with engineering teams to conduct seminars on new Feature releases
Understanding & Hands-on experience of:
RESTful API design/development
Web technologies and protocols such as HTTP, DNS, SSL & PKI
Kubernetes, Docker
Public Clouds(AWS)
Linux

DatadogiOSPython (Programming Language)Access GatewayDockerAndroid Development+6

Software Engineer 1

Promoted

Feb 2017 – Oct 2018 · 1 yr 8 mos

L3 engineer for Citrix XenMobile and NetScaler Gateway in order to debug issues on the code level and work with engineering to provide fix wherever applicable.
Architecting & Developing internal tools for support/sales/dev teams for log & crash analysis.
Provide analysis on basis of logs & behaviour submitted for issue reported by customers and partners.
Debugging android Citrix Secure apps
Reproduce in-house customer found issues & fix them w.r.t config or code (wherever applicable), ensuring the provide the fix within the SLA.
Delivering KT across teams

Datadog

Technical Support Engineer

Oct 2013 – Feb 2017 · 3 yrs 4 mos

Worked in two different roles during this tenure of 3 years.
To provide Level 2 support for XenMobile Enterprise, XenMobile Migration from 9.0 version to 10.0, XenMobile Mail Manager, XenMobile NetScaler Connector, Netscaler Gateway, Netscaler
Interact with Customer technical engineers to ensure that the requirements are understood and deliver the solution up to the customer satisfaction.
Assisting the customer on live priority issues on the deployment of XenMobile Enterprise Setup, XenMobile Mail Manager and Xenmobile NetScaler configuration, device management configurations and diagnostic work.
Reproduce, verify and test in LAB environments and work towards the solution after thorough understanding of the customer’s requirement and problem observed in the
customer’s service provider or enterprise network environment.
Assist customer in their maintenance window with activities like XenMobile upgrade, Migrating XenMobile Environment from 9.0 to 10.0, configurations etc.
Key Responsibilities
Gain access to customer network and remotely help customer to troubleshoot live
critical network issues.
Recreate customer reported issues in lab, analyze & if required file a bug accordingly
and later co-ordinate with Engineering for resolution of it in upcoming Netscaler
releases. Then to test the fix provided by engineering in lab & provide the tested
solution to customer.
Worked with Product testing team in order to verify if any BUG is there and worked with them in order to fix it
Hands-on experience on MS INTUNE