Apr 2018 – Feb 2023 · 4 yrs 10 mos · Chennai & Chicago

• Led the redesign & implementation of a multi-tenant in-flight connectivity and E-commerce application earning $700M revenues.
• Helped setup the new Global development center and hired the Portal development team (60+ members) from ground zero. Managed Microservices, Front-end, Testing, Architecture, Support and Devops teams.
• Redesign led to 35% higher sessions/passengers, 30% cost savings & speed-to-market.
• 2022 Intelsat CEO Epic Award Winner. Less than 1% of the org won this award
• Team worked on key initiatives including Flight Onboard Portal, AWS Cloud Migration, API Simplification, Mobile Captive app
• Led the CI-CD, Portal Quality improvement project across centers and reduced Prod defects by 50%.
• Led the SAFe implementation in the Chennai Center leading to better ROI and development streamlining.

Jan 2015 – Mar 2018 · 3 yrs 2 mos · Chennai

• Designed and led development of a SaaS real-time repricing, product recommendation and purchase recommendation product that integrated with Amazon and Flipkart E-commerce Marketplaces
• On an average, increased customer revenues between 10%-200%
• Architected a highly scalable architecture using open source technologies that handled more than 1000 transactions per second. Attained reliability of real-time repricing above 99.9%.
• Led development of a Machine-Learning based solution to predict Buy-Box prices in Amazon
• Led technology strategy, design/Architecture, SDLC management, Agile Process implementation and aggressive daily release schedules.
• As a people leader, hired, trained and built a world-class team to do Engineering, UX, Testing & Account Management.
• Worked closely with customers and helped ensured their success in increasing their revenues and profits.
• Ideated and built new product opportunities in Merchandising recommendations and Purchase recommendations.

Jan 2012 – Jan 2014 · 2 yrs · Greater Chennai Area

• Redesigned and launched Sulekha.com Homepage. Increased click-through rate from 65% to 94%.
• Led the common engineering team, Testing team, Design and community development team.
• Reported to the CEO & worked on key Engineering initiatives during a critical period in which revenues increase above 40% y-o-y.
• Led the development of a site-wide search across different markets using Solr. Achieved Search efficiency of 92%.
• Led development of site wide UI design standard. Recruited team and initiated a testing process across co.
• Led the development of Amazon cloud based personalization initiative based on user’s past behavior.

Jan 2009 – Jan 2012 · 3 yrs · Greater Chicago Area

• Technology Infrastructure Architect
• Worked on technology infrastructure architecture for new Map location system & on-boarded 200M POIs from legacy systems
• Setup the Enterprise Service Bus architecture for routing service requests for geocoding
• As a Release Manager, Worked closely with Program Managers, Dev Team, Dev Ops, Architects & production operations towards many successful product releases.
• Hands-on technology skills in high volume Ecommerce Systems, Big Data systems, Java, RDBMS/SQL
• Tech Product owner for three development teams across Chicago, Mumbai and Bosnia with 25+ members.
• Defined market strategy, roadmap and requirements for key point-of-interest map component involved in geo-coding locations for mobile/web delivery.
• Successfully led key initiatives including servicing Nokia-Microsoft partnership & Agile development process
• Developed features for on-boarding 200M POIs from legacy systems and support suppliers/customers

Jan 2000 – Jan 2008 · 8 yrs · Memphis Metropolitan Area

• Led Key tech initiatives in Fedex including move from Solaris to Linux, C++ to J2EE based systems
• Part of Fedex Enterprise Architecture council advising on overall tech architecture for Fedex Solutions
• Improved Service levels and Customer Experience by achieving more than 99% Service availability and reliability.
• Led Cross-functional teams for design and performance of the high-traffic website (2-5million transactions/day).
• Led software development for a $10 Million International Shipping & Trade solution Project.
• Designed an innovative solution to sell international trade information to global customers such as SAP and European-Union over web. Generated $5-10 million in revenue first year.
• Led team of 4 to develop a product to calculate customs duty and taxes for international trade.
• Part of dev team developing FedexNet, an award winning messaging system that handled several million messages per day.

Jan 1999 – Jan 2000 · 1 yr · Memphis Metropolitan Area

Jan 1996 – Jan 1998 · 2 yrs · Greater Chennai Area

• Developed and implemented customizations in Supply chain module for a key manufacturing client-Carborundum Universal