Vikas Setty — CTO

Vikas is an accomplished Engineering Leader with over two decades of experience driving high-impact technology initiatives across SaaS, AI, Machine Learning, Generative AI, and large-scale Data Management and Analytics platforms. Proven track record of leading cross-functional, globally distributed teams to build scalable, data-driven solutions that power business growth and innovation. Currently, Vikas leads the Platform Product Engineering team at LeadSquared that develops Sales Cloud, Marketing Cloud and Workflow Automation products. Skilled in translating business vision into technology strategy, fostering a culture of technical excellence, and delivering enterprise-grade AI/ML systems and data platforms. Deep expertise in end-to-end product development—from research and prototyping to deployment—across cloud-native architectures, modern data stacks, and AI/ML pipelines. Adept at collaborating with C-level stakeholders, mentoring engineering leaders, and aligning product, engineering, and data science functions for maximum impact. His current focus is on executing a roadmap to reduce the cloud infrastructure costs by 50% while achieving 99.99% platform availability. Previously at Gupshup & OneDirect, Vikas spearheaded the development of real-time messaging capabilities that power the Customer Experience Management solution. He led initiatives to scale Gupshup's omnichannel platform, driving a 10X business growth by optimizing key APIs and strengthening support across multiple social media channels. Earlier at Datacoral, Vikas played a key role in building no-code, serverless microservices for data analytics integration, leveraging AWS-managed services. He co-founded and led the Bangalore team, developing multiple ingest connectors that enabled customers to securely manage complex data pipelines. This was achieved through Datacoral’s cloud-prem offering, providing Data Infrastructure as a Service. In the early phase of his career at IBM India Software Labs, Vikas held technical and leadership roles, focusing on the development of project management and software automation tools. These tools empowered developers and quality assurance engineers to manage their SDLC processes more efficiently and effectively.

Stackforce AI infers this person is a SaaS and AI/ML engineering leader with extensive experience in product development and team management.

Location: Bengaluru, Karnataka, India

Experience: 25 yrs