Siddarth Bansal

Product Manager

Vancouver, British Columbia, Canada8 yrs 5 mos experience
Highly Stable

Key Highlights

  • Expert in troubleshooting complex networking issues.
  • Trained teams on advanced networking technologies.
  • Led development of training materials for new hires.
Stackforce AI infers this person is a Networking Infrastructure Specialist with experience in customer training and technical support.

Contact

Skills

Core Skills

NetworkingTroubleshootingCustomer RelationshipTraining

Other Skills

Access ListsAnalyzing information system needsArista TechnologiesBGPBorder Gateway Protocol (BGP)Customer ServiceDesigningDynamic Host Configuration Protocol (DHCP)Evaluating end-user requirementsHTMLIGMPIS-IS (Intermediate System - Intermediate System)Knowledge managementLACPLeadership

Experience

Nexthop ai

Customer Engineer

Mar 2025Present · 1 yr

Arista networks

5 roles

Support Services Manager

Sep 2022Mar 2025 · 2 yrs 6 mos

Advanced Services Engineer

Oct 2020Sep 2022 · 1 yr 11 mos

Advanced Services Engineer

Mar 2019Oct 2020 · 1 yr 7 mos

Technical Solutions Engineer

Jul 2016Mar 2019 · 2 yrs 8 mos

  • I am AIRP ( Arista Internship readiness program) certified professional with experience in the domain of Networking-Troubleshooting, Designing and Managing.
  • Started my career with Arista Networks as a college Intern and was later absorbed into the company as a Technical Solution Engineer. I am skilled in analyzing information system needs, evaluating end-user requirements and troubleshooting complex networks.
  • At Arista I had the opportunity to don many hats ranging from Technical Solution engineer, mentoring new hires, extended part of Accounts team and acting as a Resident Engineer for Microsoft in parallel.
  • As an RE my profile gives me an opportunity to have face to face interactions on site with customer.
  • Expertise on Arista EOS features & various hardware platforms including 7000, 7100, 7300, 7500 series datacenter switches.
  • Work closely with software/development teams on escalations that involve deep dive troubleshooting to resolve issues in customer’s network infrastructure. Sometimes even trying to recreate the issue in house .
  • Contribute & lead TAC knowledge base content, develop new-hire training material, etc. and help junior team members.
  • Additionally ,I am also a part of Arista Cloud TAC which handles issues or escalations from some of the major customers.
  • Few highlights from my time at Arista Networks:
  • a) Traveled to Microsoft HQ Hyderabad for customer trainings as a part of my RE role.
  • b) Trained a large team with technologies like ISIS, Segment routing ,PTP etc.
  • c) Demonstrated multitasking credentials with planning, execution, monitoring and resource-balancing skills, as well as the ability to handle tasks in high-pressure environments and under tight deadlines.
  • Strengths: ISIS ● Segment Routing●IPv6●PTP●BGP ●Arista ●QoS● Linux ● Multicast●Troubleshooting methodology ● MLAG● VARP ● Routers ● Switches Technical Operations ● Maintenance ● Training● Customer relationship
Networking-TroubleshootingDesigningManagingAnalyzing information system needsEvaluating end-user requirementsTroubleshooting complex networks+4

TAC INTERN

Jan 2016Jun 2016 · 5 mos

Snapdeal

Intern

Jun 2014Jul 2014 · 1 mo · Delhi, India

  • Built a customer feedback platform under the guidance of Product Management team.

Vit dramatics club

Core committee Member

Jan 2014Jun 2016 · 2 yrs 5 mos · VIT UNIVERSITY,Vellore,Tamil Nadu

Education

Vellore Institute of Technology

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2012Jan 2016

Apeejay School

Higher Secondary

Jan 1998Jan 2012

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