May 2025 – Oct 2025 · 5 mos

• End-to-end Mobile App release management for Android & iOS, coordinating across 25+ business verticals for strict fortnightly App Releases.
• Managing, updating and communicating (to entire org) about upcoming App Release timelines for Mobile Apps.
• Leveraged AI tools (ChatGPT, Cursor, Autoheal, Gemini, Z-one, Otter) to accelerate the Go-Live schedule by 33% and deliver stable releases to production.
• Built a 2-year Android and IOS Paytm Mobile App adoption trend model linking business features to user growth, enabling predictive insights. It was expected to improve feature adoption forecasts with 70% accuracy.
• Monthly presentation of release reports to all vertical HODs about major project shipments, HighPoints/LowPoints, lessons learnt and RCA (if applicable) with every new release.
• Engineered a Slack bot–JIRA integration to proactively flag blocker bugs, accelerating resolution cycles and enabling a 70–80% increase in release throughput.
• Revamped Central Mobile App Team’s sprint planning process, boosting delivery consistency to 80–90% of commitments despite frequent priority shifts and evolving work scope.
• Present fortnightly JIRA-powered delivery dashboards to HODs and VPs highlighting sprint health, risk mitigation, capacity utilization, and commitment reliability.

Jan 2022 – May 2025 · 3 yrs 4 mos

• Central Platform App Team.
• Consumer App-Release Co-ordination for fortnightly Mobile app release.
• Miniapps Project Manager.

Oct 2019 – Jan 2022 · 2 yrs 3 mos · Gurgaon, India

• Managing Multiple Concurrent Projects in MakeMyTrip, major being MakeMyTrip's B2B Travel Initiative - myBIZ and another is Holidays & Activities apart from regular small-size temporary projects.
• Manage through internal and external dependencies across different Line-Of-Business, and making sure that the comprehensive project is delivered within time constraints.
• Making sure that requirements are well-defined and unambiguous, co-ordinating among Business, Product and Tech Teams to fill-in the gaps, identify risk and remove impediments for timely delivery.
• Help delivering large-size client onboarding and projects for B2B with strict timelines.
• Keeping stakeholders regularly well-informed about the expected project timelines and deliveries, flagging potential risks, and reporting project performance trends to the key stakeholders like VPs and CTO.
• Managing scrum teams via JIRA, run multiple daily stand-up meetings, ensure weekly sprint reviews and retrospective meetings take place without failure.
• Converted a low-performing development team to high performing scrum team within three months and enhanced delivery three-four times of the previous output.
• Completed PMP PDUs during the same interval.

Jun 2018 – Aug 2019 · 1 yr 2 mos · Abu Dhabi, United Arab Emirates

• Implemented Agile from scratch, defined JIRA workflows, created process funnels and pipelines to stitch together the Business teams, Product Management team, UX/Design team (Kanban), creative team, Tech Team (scrum), Data Analyst Team (Kanban), Operations (Kanban), Marketing and Support teams.
• Have brought full visibility and transparency of ongoing Tech development to business stakeholders, and CEO by creating useful dashboards, daily scheduled Sprint Progress Reports, and QBR presentations.
• Helped my organization plan, develop and release 6 new games for our target audience in a fast-paced environment within 6 months.
• Have build a fully functional and productive "Game Operations team" of 6 members and a Support team of 7 members from the scratch.
• Implemented Zendesk ticketing system and reporting mechanism from scratch for the support team.
• Drafted a mechanism to map JIRA tasks time spent vs the Data Metrics funnel (measurement of AARRR) so as to measure out as what part of funnel team is stressing out and whether it is aligned with the Business Goals.
• Have helped my organization save $10K annually, by replacing a custom JIRA plugin by creating my own JIRA tool developed in Python.

Dec 2015 – Jun 2018 · 2 yrs 6 mos

• Responsible for Adobe Primetime Integration in complex customer environments.
• Requirement gathering for assigned projects, Adobe enablement resource identification and allocation. Identifying risks, create mitigation and contingency plans.
• Create, approve and get commitments on combined project plan with internal and external stakeholders. Create and maintain project trackers.
• Project Execution in Agile Environment.
• Weekly calls and status update with customer, vendor and partners Program Managers.
• Creating plans, providing necessary resources and tools for smoother ramp-up for Adobe Primetime partners e.g. Wipro, Infosys, Accenture, Deloitte among 6+ partners.
• Client project execution as per strategy and directions obtained from Senior Management (Director or VP) . Attending fortnightly project review meetings.
• Updating and maintaining Hubplanner for project and resource allocation, Zendesk for business interactions, JIRA for Adobe internal issue tracking.
• Create, maintain and execute training plans for Adobe internal teams e.g. support, consulting, enablement teams, and Adobe external partners ramp-up.
• Provisioning adequate training, tools, guides for Primetime Support team so that they meet SLAs on customer issues, help escalation handling, CSO and war rooms time-to-time on need basis.
• Helped Sales, BD, Account Management on prospective customers for Primetime pitch and POCs. Around 10+ customer visits and 20+ POCs for customers like Star India (Hotstar), ZEE (Z5), ViaCom18 (VOOT), Malayalam Manorama among many others.
• Organizing yearly Bootcamp and quarterly interactions for Primetime account management, support, consulting, sales and business development teams.

Nov 2013 – Dec 2015 · 2 yrs 1 mo

• Plan and execute Customer / Partner enablement on Adobe Primetime Video Streaming Technology.
• Helped filling 4 racks in my team for Android, iOS, Flash developer and a QA role.
• Quarterly feedback to upper management on team issues and goals achieved.
• Helped sales and consulting teams to write Primetime Business proposals, and answering RFP, RFI.
• Answered RFPs for Rajasthan Govt, Karnataka Govt, NIC, Reliance among many others.
• Writing IDD (implementation Design Document) for primetime customers

Oct 2011 – Nov 2013 · 2 yrs 1 mo

• Scrum assistance, task distribution, impediments resolution, advertising (CSAI and SSAI) specialist, automation planning and execution for video packaging, streaming, playback and performance testing.

Apr 2009 – Oct 2011 · 2 yrs 6 mos

Feb 2007 – Apr 2009 · 2 yrs 2 mos

May 2005 – Feb 2007 · 1 yr 9 mos