Ankit Singhal

Product Director

Gurgaon, Haryana, India17 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15+ years in technology product management.
Expertise in AI powered recruitment solutions.
Proven track record in payments and fraud systems.

Stackforce AI infers this person is a Fintech and SaaS product leader with extensive experience in AI and payments.

Contact

Skills

Core Skills

Product StrategyProduct LeadershipGlobal Product ManagementPayments

Other Skills

AI AgentsAgile Project ManagementArtificial Intelligence (AI)Billing and PaymentsBusiness Process ImprovementBusiness Process ManagementCheckout OptimizationCredit Risk ManagementCross-functional Team LeadershipFraud SystemsIT TransformationITILPayments FraudProduct DevelopmentProduct Innovation

About

15+ years of experience building and scaling technology products in B2B and B2C enterprises across India, China, and the U.S. I have had the opportunity to lead products across the core platforms that power a marketplace experience including payments, checkout, loyalty, private label, messaging and AI powered systems while managing and mentoring product teams across geographies to drive alignment and impact at scale. I am passionate about solving complex problems through strategic thinking, user-centric design, and data-driven execution. I focus on shaping product strategy, translating long-term vision into clear near-term priorities, and driving measurable business impact. I excel at bringing the right cross-functional teams together to execute with clarity and momentum. I thrive at the intersection of product strategy, GTM, engineering, and UX, and I am energized by opportunities to build products that transform user experiences and deliver meaningful business outcomes. Over the past year, I have been focused on AI agentic experiences for recruiters, helping them hire faster and smarter. My work centers on driving high-quality connections between recruiters and job seekers, enabling recruiters to stay focused on what matters most and get closer to successful hires.

Experience

Indeed

2 roles

Director of Product Management

Promoted

Mar 2023 – Present · 3 yrs · Gurugram, Haryana, India

Leading the global charter for checkout optimization (excluding the US), payments and fraud systems, enterprise and SMB billing experience, and credit risk platform.
Consecutive year double digit increases to checkout conversion rates, reduced service contacts for billing & payments by 50%, reduced invoice volume by 40%, delivered market and employer size specific billing, payments and checkout experiences. Last 3.5 years working in payments and billing deepened my expertise in building resilient, scalable systems in high-stakes environments.
Currently part of the team shaping next-generation agentic experiences, focused on delivering intelligent, AI powered interactions. Driving the vision, strategy, and roadmap for two core products aimed at deepening engagement and fostering meaningful connections between job seekers and employers.

Artificial Intelligence (AI)AI AgentsProduct StrategyProduct LeadershipGlobal Product ManagementBilling and Payments

Senior Product Manager

Feb 2021 – Mar 2023 · 2 yrs 1 mo · Gurugram, Haryana, India

Led a multi-geography product team to develop and execute the global strategy for payments, fraud prevention, and credit risk platforms.
Launched the company’s first credit risk platform, developed the first ever payments fraud detection and prevention system, co-led the replatformization of the payments infrastructure, all executed without disruption to global transactions, improved the payments authorization rate by xx% globally, launched 4 new payment methods (Pay Now, Pay Later, PayPal, UPI), led the double digit growth in adoption of credit card payments (from check/EFT payments).

PaymentsCredit Risk ManagementPayments FraudTeam LeadershipProduct StrategyCross-functional Team Leadership

Ebay

Senior Product Manager

Nov 2019 – Feb 2021 · 1 yr 3 mos

Led the vision and strategy for a global messaging platform enabling communication between buyers and sellers. Successfully completed the replatformization of the system, unifying transactional and marketing communications into a single, scalable system. This transformation resulted in $XXM in annual cost savings, a X% reduction in customer support calls, and a X% increase in engagement with marketing messages (open and click-through rates).

Expedia group

2 roles

Product Manager III

Sep 2017 – Oct 2019 · 2 yrs 1 mo · Gurgaon, India

Building products for lodging partners of Expedia Group that can help partners increase engagement with their customers and add a new revenue stream to their financial books
Increased Addressable Market by ~60% by introducing new product version and reducing cost to launch flagship product

Product Manager II

Nov 2015 – Sep 2017 · 1 yr 10 mos · Gurgaon, India

Acted as a custodian of experience of millions of travellers using Coupons every month that resulted in a business of ~$700M annually for Expedia with YoY growth of 70%. Designed a multi-brand product strategy and investment framework.

Winshuttle

Product Owner

Aug 2012 – Oct 2015 · 3 yrs 2 mos · Chandigarh Area, India

Led all Winshuttle Desktop products as a Product Manager, contributing to annual sales of $30 million

Accenture

Consultant

Jun 2011 – Jul 2012 · 1 yr 1 mo

Responsible for the SAP Sales and Distribution (SD) configuration and transformation for the client, focusing at order functionalities
Involved in business process mapping and analysis of SD operations in American and European
countries for a specific client
Worked with client team, business process architect and delivery team to drive solution architecture
Business Process Management
Responsible for defining and designing business process for the new clients acquisition and also
assisted in preparing presentations to showcase benefits of IT technology in terms of operational
excellence, achieving better client’s client turnaround time, & top line growth
Instrumental in identifying & evaluating market & client opportunities for transforming existing
business systems capabilities based on cost optimization, service improvement, and technology
development

Infosys

SAP Functional Engineer

Aug 2007 – Apr 2010 · 2 yrs 8 mos

Worked on SAP implementation of businesses of Proctor & Gamble and Nike Inc in Sales & Distribution and Finance modules.
Instrumental in designing project strategy and plan.
Responsible for end to end management of validating the correctness of implemented business operations of P&G on SAP SD.