Sri Chunchu

Director of Engineering

Seattle, Washington, United States19 yrs 7 mos experience

Highly Stable

Key Highlights

Led global cross-border logistics for a major e-commerce platform.
Developed resilient operational systems reducing time to market significantly.
Managed diverse teams to enhance customer service tools at Microsoft.

Stackforce AI infers this person is a seasoned e-Commerce and Software Development leader with expertise in operational efficiency.

Contact

chramu76@hotmail.com LinkedIn

Skills

Core Skills

FulfillmentCross-border LogisticsSystem ArchitectureOperational EfficiencyTeam LeadershipCustomer Service ArchitectureSoftware DevelopmentOperational Tools

Other Skills

.NET.NET FrameworkA/B TestingA/B testingAWSAmazon DynamodbAmazon Web Services (AWS)C#CI/CDCloud ApplicationsCloud ComputingCore JavaCross-border customs clearanceCustomer ServiceCustomer Support

About

e-Commerce Leader with hands-on experience in Seller/Selection acquisition, Product registration, Product Quality Control, Pricing, Instock, FC/Warehouse Management, Fulfillment, Shipping, Cross-border customs clearance domains

Experience

Coupang

2 roles

Director of Engineering

Promoted

Oct 2025 – Present · 5 mos · Seattle, Washington, United States

Sr. Manager, Software Engineering

Jun 2020 – Oct 2025 · 5 yrs 4 mos · Seattle, Washington, United States

“Coupang is one of the largest and fastest-growing e-commerce platforms on the planet. Our mission is to create a world where Customers ask “How did I ever live without Coupang?”
Leading Fulfillment by Coupang engineering teams to deliver a vision of offering Coupang customers the best available selection and the lowest possible price and providing Coupang sellers the utmost convenience of selling
Single-threaded Leader for Coupang’s direct-to-consumer global cross-border business, shipping products from the US, China, and Europe to customers in Korea within 3 business days. Includes integrations with several WMS and global Carriers, supporting both 'Cross-dock' and 'Fulfilled by Coupang' fulfillment models.

Expedia group

Sr. Engineering Manager

Jan 2013 – May 2020 · 7 yrs 4 mos · Greater Seattle Area

Managed distributed and remote technical teams
Track record of Hiring, Career development & Performance management
Built tools that are resilient, fault-tolerant, reliable, highly available & scalable (in AWS)
Reduced time to market through CI/CD, A/B testing, Feature toggles, and MVPs
Built operationally rich systems -> metrics, business KPIs to track down system health
Delivered platform-wide features consumed by 40+ engineering teams
Reduced new hotel onboarding Lead time by >80%

Microsoft

2 roles

Software Development Manager

May 2011 – Jan 2013 · 1 yr 8 mos · Greater Seattle Area

Managed & Lead 15+ people team, responsible to maintain Customer Service tools.
Architected Support workflows (hardware+software+subscription) for Surface devices.
Team Motto -> GO FAST, GO SMALL, GO SMART & GO TOGETHER.
Hiring, Team Growth & Performance Management.

Senior Software Development Engineer

Aug 2006 – May 2011 · 4 yrs 9 mos · Greater Seattle Area

Customer Service & Operational Tools for Assisted Support, Email, Chat & Self-help
Worked with product groups (Xbox, Windows etc) and improved efficiency/quality of service.
Built applications using .NET, MS SQL, Win Forms, SOAP web services.