Feb 2024 – Feb 2025 · 1 yr · Noida, Uttar Pradesh, India · On-site

Apr 2023 – Oct 2023 · 6 mos · Gurugram, Haryana, India · On-site

Nov 2022 – Mar 2023 · 4 mos · Gurugram, Haryana, India

Jun 2020 – Nov 2022 · 2 yrs 5 mos · India · Hybrid

• Drove the 10X growth in the span of 6 months at the Organization and scaled to 100+ crore/month revenue from 10 crore. Took organization from 700 to 7000 employee headcount
• Launched multiple categories including Maths, Music and Arts and countries including UK, MY, SG & ANZ
• Led a P&L across India, ANZ, South east Asia and Europe for Whitehat Jr and a team of 3000 + employees across the Organization
• Drove multiple initiatives to improve funnel, revenue, and profitability
• Set up systems/process from scratch for a 4000+ inside sales org including training, audit, analytics and tracking
• Drove Ops efficiency 5X by building new structure and processes

Apr 2018 – Jun 2020 · 2 yrs 2 mos · London Area, United Kingdom · On-site

• Spearheaded the greenfield launch, built a 50m US$ profitable market for Olacabs from scratch
• Led cross functional (Product, Process, Regulatory, Marketing, and Operations) and cross-cultural team for Olacabs for the launch of Ola in UK.
• Acquired 100+ operating/regulatory licenses across many cities in UK for the launch of cities
• Launched multiple cities in Wales and England. Built the local team to scale operations across cities
• Led a team of 25+ member team across cities

Apr 2017 – Mar 2018 · 11 mos · Mumbai Metropolitan Region

• Managed and Led largest portfolio of cities in Ola by leading Mumbai & Pune P&L
• Directly managed Supply, Marketing, Category, Experience, Airport & railways, and alliances function in for both the cities
• Ola Pedal Business head
• Led a team of 500 people

Mar 2016 – Mar 2017 · 1 yr · Mumbai Metropolitan Region

• Led a team of over 350+ people and managing entire city business with P&L responsibility
• o Supply planning, sourcing and supply marketing
• o City demand marketing & Category management (all categories)
• o Quality, Customer experience & Partner experience
• Launched/Managed multiple categories for the city including Lux, SUV, Outstation and Rental and built their growth charters
• Drove multiple partner and customer satisfaction improvement programs along with product and city teams

Mar 2015 – Mar 2016 · 1 yr · Bangalore

• Led a team of over 500 people (five direct reports) across functions including
• o Catalog, Content and Selection growth
• o Market Place Catalog QC operations for seller listing
• o Flipkart photo studio (Creative & product imagery)
• o Competitor Intelligence & Strategy
• Drove operational excellence to improve the performance metrics (TAT improved by 65%, Catalog Pass % by 30%)
• Led the outsourcing charter for the function, thereby saving ~ 10% ($200k) of the manpower cost.
• Built new processes to improve the selection growth by as much as 1.5mn + SKUs
• Innovated new content charter for mAPP strategy to improve and drive customer engagement
• Built new Revenue plan (by building studios across pan India) for the Flipkart photo studio as a service to partners
• Partnering Product and Technology team to improve seller and customer experience while improving the processes

Mar 2013 – Mar 2015 · 2 yrs · Mangalore

• Led a cross functional team of Operations, Account managers, Marketing, Supply Chain, Quality Control, Graphics, R&D, Strategy and Laboratory functions across the group’s FMCG business ($30mn)
• Managed the total employee count of 1200+ employees and responsible for the entire P&L of the organization (4 BU’s - Candle, Aerosols, Fragrance & Domestic/E-commerce).
• Candle & Aerosols BU
• Responsible for managing the pan India operations & customer satisfaction of a diverse operating environment with 4 manufacturing units across India
• Strategized product portfolio & developed 20 new private label products in air care & home fragrance category, leveraging the core competency
• Expanded international market by building new marketing team and explored white spaces
• o Developed many new customers and explored white spaces like Japan, Korea and South Africa.
• Optimized manpower, equipment utilization, automation, eliminated inefficiencies and implemented policy changes to reduced in-house costs thereby increasing EBIDTA by 10%.
• Part of the business turnaround team, resurrected factory and commissioned the Mangalore operations
• Domestic/E-Commerce BU
• Launched the E-commerce operations (inventory & market place model) and spearheaded the social media marketing for domestic brands.
• Strategized new business channels for domestic market such as brick & mortar distribution, modern trade, corporate gifting and hospitality.
• Fragrance BU
• Started a captive fragrance unit from scratch for internal consumption
• Developed an effective sales, marketing and operations team to scale up the fragrance business to become a national player. Clocked revenue of US $1mn within first year.

May 2009 – Mar 2012 · 2 yrs 10 mos · Mumbai Metropolitan Region

• Supply chain lead for global launch of most innovative homecare product (estimated to be €3bn brand by 2020)
• o Designed pilot plant (€5.5mn) and estimated potential factory locations, capital expenditure & conversion cost for industrial scale up
• Implemented and managed Unilever serology program across 47 factories in 32 countries
• Provided technology consulting to Unilever Turkey and Increased the plant capacity rating by 7%
• Partnered marketers and Unilever operating companies for innovation projects roll out and supported category for strategic roadmap planning
• Led a multi-year global savings program from supply chain on surfactant flexibility across Unilever. Delivered over €10mn annual savings for Unilever Thailand, Unilever South Africa and Unilever Vietnam.
• Part of 3 member international team that designed a 300,000 tpa detergent factory for Unilever Vietnam involving capital expenditure of €40Mn. Piloted heat balance study to reduce the environmental footprint

Oct 2007 – Apr 2009 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Commissioned and led ITC-managed ~400 employee factory with estimated annual conversion cost of €2Mn
• Managed production, planning, quality, maintenance, dispatch and material scheduling for the operations
• Implemented HACCP certification at site and led site to best performance levels amongst all factories in ITC
• Started and delivered several operational excellence and cost cutting projects, improving site performance levels

Dec 2006 – Sep 2007 · 9 mos · Greater Lucknow Area

• Youngest to lead a production team of 50+ people and was responsible for production, planning, control & supervision of four manufacturing sub-plants
• Implemented concept of accountability on the shop floor, improving productivity by 6% and achieved highest monthly output level. Led the site for the accreditation of ISO14001
• Headed LFLI (learning from learning incident) committee for workmen & ensured implementation of suggestions

Jun 2004 – Nov 2006 · 2 yrs 5 mos · Greater Lucknow Area

• Headed Technical, Safety and Quality departments for the site with 10 direct reports
• Implemented process improvements to raise quality index from 40% to 85% & improved process efficiency by 6% for chlori-guard absorbent
• Interfaced with UK R&D team for technology transfer and developed new catalyst shapes for three global customers
• Developed indigenous suppliers for imported raw materials, saving cost (€5/ton) and lead time
• Designed and delivered several capability enhancement, debottlenecking and sustainability projects
• Formulated and ensured compliance to site annual EHS and audit plan. Led site to best safety performance levels
• Provided technical support to Johnson Matthey sales team and potential customers