Ameeth Evans — CEO
With over 16 years of experience in customer experience and contact center management across e-commerce and financial services industries, I am currently the Managing Director at Bible Believers Tabernacle, a non-profit organization that provides humanitarian and spiritual services to the community. In this role, I lead the product management and manufacturing process improvement initiatives for the organization, creating value for the customers, stakeholders, and employees through innovative and efficient solutions. I have successfully built and managed world-class teams, set up and operated contact center operations, and delivered significant cost savings and revenue growth for the organizations I have worked with. I have also completed the Product Management Certification Program from upGrad.com, one of the leading online education platforms in India, and obtained the Accredited Fraud Trainer certification from HSBC UK, one of the largest banking and financial services institutions in the world. I am a highly flexible and adaptable professional who enjoys learning new skills and facing new challenges. My mission is to leverage my product and manufacturing expertise, fraud training, and customer experience skills to make a positive impact on the society and the environment.
Stackforce AI infers this person is a Customer Experience and Operations Management expert in the e-commerce and financial services sectors.
Location: Dubai, United Arab Emirates
Experience: 19 yrs 3 mos
Skills
- Product Management
- Operations Management
Career Highlights
- Over 16 years in customer experience management.
- Expert in product management and process improvement.
- Proven track record in building and leading teams.
Work Experience
Horizon Pathways LLC
Managing Director (4 yrs 8 mos)
FENIX
Senior Manager Customer Care (4 mos)
Swiggy
Senior Manager OMT (1 yr)
Senior Manager Customer Support (1 yr 2 mos)
RentoMojo
AVP Customer Service (1 yr 5 mos)
Senior Manager Customer Service (1 yr 2 mos)
Urban Ladder
Manager of Customer Experience (11 mos)
Lazada Group
Regional Head of Customer Experience (10 mos)
Myntra
Associate Manager Customer Service (1 yr 5 mos)
Customer Service Team Leader (1 yr 4 mos)
HSBC Global Banking and Markets
Assistant Manager Operations (4 yrs 11 mos)
Education
Product Management Certification Program at upGrad.com
Bachelor of Commerce (B.Com.) at Madurai Kamaraj University
Bachelor’s Degree at Sathyabama University