Utsav P.

Product Manager

Bengaluru, Karnataka, India10 yrs 10 mos experience

Key Highlights

Award-winning Product Management professional
Successfully led multiple tech product developments
Expert in user research and product strategy

Stackforce AI infers this person is a SaaS and E-commerce Product Management expert with a strong focus on user experience.

Contact

Skills

Core Skills

Product ManagementProduct StrategyUser Experience

Other Skills

ASP.NETAgile Project ManagementAlgorithmsAnalyticsBusiness LogicCoachingCoaching & MentoringE-commerceE-commerce SEOEarly-stage StartupsFeature PrioritizationJDBCJavaScriptMetricsMobile Development

About

Personal Vision Statement- To enhance the life of each individual/organisation (of the world) via tech based products. To do this in a profitable way. 1) I make/manage tech PRODUCTS that users & stakeholders LOVE. 2) I am an award winning, experienced Product Management professional. I love to analyze user needs/ pain points (via surveys, experimentation) and quickly design a lot of world class successful Technology Products, features that impact business goals (measured via Metrics) 3) I single-handedly designed and presented a Mobile Auction app at a Hackathon at IIT Delhi and got ranked among top 3. I got awarded 2 times as best employee at Make My Trip (India's largest travel tech firm). 4) I love networking with people, working with teams and involving all stakeholders to get work done. 5) Key Skills - Product Design, Product Strategy, Roadmap, Data based user research, Hypothesis creation, Wireframes, Mockups, PRD documentation, Metrics, User Experience, Collaboration with Engineering, Agile development, Go-to market strategy, Technology understanding etc. 6) Elite academic education - i) Certified Product Manager - Pragmatic Leaders bootcamp ii) Certified Digital Marketer (Digital Vidya certification + Vskills Government of India certification) iii) MBA from the Asian Institute of Management (AIM) Philippines iv) B-Tech (Computer Science) from the National Institute of Technology Patna (NIT)

Experience

Aapkapainter.com

Principal Product Manager

Apr 2022 – Nov 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

Built deep cleaning booking product/ business INR ~25 lakh from scratch with almost zero CAC/ promotional budget.
Senior level product management / leadership work. Build products/ features from Zero to One, Conversion improvement, product team management etc.
Impact: Doubled website/lead conversion using Truecaller login (web based), Improved lead to paying customer conversion via WhatsApp/ SMS notification feature.
Built the referral program which led to 4-5% incremental customers/ leads.
Led 2 PMs directly reporting to me and enhanced their performance via mentorship and clear definition of goals
Built a customer feedback feature to enable management directly track customer sentiment and take corrective action via ticketing based system. This improved the NPS score by 20 points.

TeachingSoftware as a Service (SaaS)Product led GrowthProduct LeadershipStrategic RoadmapsProduct Management+8

[24]7.ai

Senior Product Manager

Mar 2021 – Mar 2022 · 1 yr · Bangalore Urban, Karnataka, India

Led the UI/UX revamp of SAAS product called Card designer (form builder) tool that led to improved learnability, memorablity and time taken by 30%.
Built the user management platform that improved time taken to onboard a new user and provide necessary permissions from 3 weeks to 1 day.
Actively contributed in creating the product strategy and roadmap of my charter (Card designer/ form builder tool) and also led a cross functional team to improve the interoperability of cards (i.e. build once run across different channels). This in-turn leads to saving time for end customers (i.e. entreprise users) by 80%.

TeachingSoftware as a Service (SaaS)Strategic RoadmapsSales CommissionCoaching & MentoringTechnology Trends+6

The better india | vikara group

Senior Product Manager

May 2019 – Mar 2021 · 1 yr 10 mos · Bengaluru, Karnataka

Led the Product Management practice for https://shop.thebetterindia.com, an ecommerce website focused on selling sustainable products made by local artisans/ SMEs. Conceptualized and built the product from Zero to One with several innovative features such as Live commerce.
Worked on http://www.thebetterindia.com revamp and launch of new features to improve time spent per users (which has business impact due to Ad revenue and end customer satisfaction.)
Had major achievements including improvement in the conversion rate from 0.43% to 1.5% (overall of Karnival website) & 458% improvement in conversion coming from Workshop landing page
Worked with the top management to create Product Strategy & Roadmap
Managed Product Management resource (direct reporting) and also worked closely with the Engineering head & other Head of teams (i.e. Directors) to execute/ ideate the Product changes

TeachingSoftware as a Service (SaaS)Strategic RoadmapsSales CommissionCoaching & MentoringTechnology Trends+6

Makemytrip.com

Deputy Manager - Search Landing Pages

Mar 2016 – Jun 2018 · 2 yrs 3 mos · Gurgaon, India

Led & delivered on the Search landing pages optimizations for all LOBs (Hotels, Flights, Holidays etc.)
Re-designed the daily deals page (from scratch) that lead to a 30% increase in orders
Total traffic under my purview – 100 Million+ Visits/ Month
Leading a cross-functional team having Google Search analysts, Technology team, UX etc. also contributing everywhere
Turned around the pace of technology development (made it around 10 times faster)
Worked on Product Strategy, User research, Hypothesis creation, Wireframes, Mockups, PRDs, Metrics etc.
Performed Competitor analysis, measured progress through Web Analytics (Omniture)
Tags --> Product Management, Search Engine Optimization, User Experience, Technology, Agile, Analytics (Omniture)

TeachingSoftware as a Service (SaaS)Strategic RoadmapsSales CommissionCoaching & MentoringTechnology Trends+6

U2opia mobile

Associate Product Manager

Feb 2015 – Jul 2015 · 5 mos · Gurgaon, India

Improved the On-Boarding experience of the App (Android & iOS) and reduced the user drop rate
Led the Engineering team by creating Product Requirement Document (PRD), Wireframes, User Stories & Acceptance criteria
Developed new features by first brainstorming with all the stakeholders (Marketing, User Experience etc.) and then creating initial Product Design

Software as a Service (SaaS)Strategic RoadmapsSales CommissionTechnology TrendsWritten CommunicationProblem Solving+2

Kony, inc.

Senior Software Engineer

Nov 2009 – Aug 2013 · 3 yrs 9 mos · Hyderabad Area, India

Single handedly developed (i.e. coded) & delivered the Push Notification functionality in the app for an American utility company called ComEd. One of the first in the entire company to release this feature.
Led & delivered (i.e. coded out) the first Marriott hotels booking app for 3 mobile devices(IPhone, Android, Blackberry) & M-Web within record time of 6 months right from POC to Go-Live

Software as a Service (SaaS)Strategic RoadmapsSales CommissionWritten CommunicationProblem Solving