Dhruv Khanna

CEO

Bengaluru, Karnataka, India6 yrs 11 mos experience

Highly Stable

Key Highlights

Over 7.5 years in hospitality and talent acquisition.
Led a team of recruiters at Infosys.
Achieved high customer satisfaction and retention rates.

Stackforce AI infers this person is a seasoned professional in Talent Acquisition and HR Operations within the Hospitality and SaaS industries.

Contact

Skills

Core Skills

RecruitingHr OperationsTalent AcquisitionAccount ManagementBusiness Development

Other Skills

Analytical SkillsBenefits & Wellness ProgramsCommunicationCustomer ServiceEmployer BrandingHR Strategy & Policy ImplementationHospitality IndustryHuman Resources (HR)LinkedIn RecruiterMicrosoft ExcelMicrosoft OfficeMicrosoft WordPeople AnalyticsPowerPointProcess Automation & Optimization

About

With over 7.5 years of work experience in the hospitality and talent acquisition sectors, I am passionate about delivering exceptional customer service, building strong relationships, and finding the best talent for the organization. I currently work as a Senior Associate Lead at Infosys, where I lead a team of recruiters and collaborate with various business units to meet their hiring needs. In my previous role as an Assistant Key Account Manager at CBRE, I managed a portfolio of key accounts and delivered client-focused solutions based on their needs. I also maintained a strong sales pipeline through effective account management and lead generation. I leveraged my skills in hospitality, team management, and teamwork to achieve high customer satisfaction and retention rates. I also contributed to the growth and development of my team by providing feedback, coaching, and mentoring.

Experience

Wework india

Senior Lead People

Jun 2024 – Present · 1 yr 9 mos · Bangalore Urban, Karnataka, India · On-site

People Operations
Lead onboarding, lifecycle management, and employee experience for 1,500+ employees.
Drive HR process automation, policy implementation, and cost optimization.
Administer Darwinbox (HRMS), Qapita ESOP platform, and vendor tools (Plum, SpringVerify).
Deliver compliance reporting, analytics, and data-driven OKRs aligned to business goals.
End to End Talent Acquisition
Sourcing, attracting and hiring of talented people into WeWork India
Working with hiring managers to understand hiring needs and creating a recruiting strategy for each position.
Implementing recommended recruiting plan including use of suggested job sites, relevant events, optimizing job postings.

RecruitingHR OperationsProject ManagementPeople AnalyticsHR Strategy & Policy ImplementationVendor & Stakeholder Management+2

Infosys

Senior Associate Lead - Talent Acquisition

Feb 2021 – May 2024 · 3 yrs 3 mos · Bengaluru, Karnataka, India

Handling end-to-end recruitment cycle for experienced and leadership hires of DomainConsulting Group
Orchestrated hiring drives for immediate and bulk positions across geographies
Implemented proactive sourcing strategies, fostering a diverse candidate pool, to ensurealignment with organizational values andgoals.
Established a robust network of both passive and active candidates, strategically cultivatinga pipeline to meet future hiring needs
Implemented measures to foster strong relationships with selected candidates, providing post-offer and post-joining follow-up support, resulting in minimized drop outs & attritionrates and enhanced employee retention
Building a team from 0 to 1 for a BOT hiring for a Retail Client hiring over 50 key role in aspan of 6 months

CommunicationScreening ResumesHuman Resources (HR)LinkedIn RecruiterAnalytical SkillsEmployer Branding+3

Cbre

Assistant Key Account Manager

Aug 2019 – Dec 2020 · 1 yr 4 mos · Bangalore

Responsible for managing a portfolio of key accounts, and for delivering client-focused solutions based on customer needs. Also in charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.

CommunicationScreening ResumesHuman Resources (HR)Account Management

Oyo

Business Development Manager

Jan 2019 – Aug 2019 · 7 mos · Pune Area, India

Business Development in Tier 3 cities of Maharashtra, namely Kohlapur, Solhapur, Latur, Barshi and Nanded fall under my jurisdiction. I've negotiated deals with Hotel owners of small and medium sized properties to the tune of Rs 5 - 10 lac each leading to achieving my quota driven targets. The overall revenue impact of these deals for OYO Rooms runs into a few crore rupee's annually.
My current Business Development role not only demands consultative selling skills but also requires significant attention to be given to long term Customer Relationship Building, Grievance Resolution, Number Crunching and Team Building activities. My prior experience in the hospitality industry, as well as educational qualifications which includes an MBA from Symbiosis, have horned my interpersonal skills to engage customers with previously unexplored opportunities.

CommunicationScreening ResumesBusiness Development

Hdfc bank

Summer Intern

Apr 2018 – Jul 2018 · 3 mos · Mumbai Area, India

Intern with the Retail Banking unit of HDFC Bank LTD.

Communication

Taj mahal hotel and towers, mumbai

Assistant Chef

Aug 2013 – Jan 2016 · 2 yrs 5 mos · Mumbai

Joined as a Management Trainee, worked for 2 and half years as an Assistant chef in the Indian Restaurant Masala Kraft. The role included Handling a Section with a team ,Interaction with guests in live cooking sessions, Handling high pressure situations during service.

Communication