Jul 2024 – Jun 2025 · 11 mos · Melbourne, Victoria, Australia

• Working for a Large Critical Infrastructure Client:
• Leading risk management initiatives, including risk assessments and maintaining risk registers.
• Configuring and optimizing Secure Email Gateways, with a focus on auditing, log analysis, and policy refinement.
• Managing and troubleshooting Endpoint Detection and Response (EDR) tools and conducting detailed incident investigations and log analyses.
• Performing in-depth investigations using the Microsoft Security Stack (Defender, Purview, Sentinel) and presenting conclusive security propositions.
• Overseeing vulnerability management processes, including scoring, patch management, and scanning and tracking vulnerabilities.
• Implementing robust security solutions for cloud environments, with an emphasis on Azure and O365.

Oct 2019 – Jul 2024 · 4 yrs 9 mos · Melbourne, Australia

• Delivered comprehensive managed security services, including SOC powered by Sentinel and Splunk, MDR leveraging CrowdStrike and Carbon Black, VMaaS through Qualys, and Email Threat Protection (ETP) via Mimecast. My role involved overseeing customer onboarding, configuring security tools, and engaging in monthly collaborations to boost clients’ cybersecurity maturity.
• Led technical consulting engagements in professional services, focusing on advancing cyber maturity through the deployment of Zero Trust architectures in Azure environments and conducting security assessments using Entra.
• Conducted comprehensive risk assessments based on the NIST framework, providing detailed reports to help clients manage cyber risks effectively.
• Led cybersecurity projects from initial planning to successful deployment, focusing on Microsoft’s Essential Eight controls to enhance security maturity in Azure environments.
• Conducted comprehensive readiness assessments aligned with ISO 27001 standards, ensuring organizations meet critical compliance requirements and enhance their security frameworks.
• Developed tailored cybersecurity policies and procedures for organizations, covering a range of standards such as acceptable use, disaster recovery, data security, and incident management.
• Provided end-to-end support in sales, from a pre-sales capacity that involved qualifying customers during initial calls, designing tailored solutions.
• Developed and implemented a suite of cybersecurity services, including an Incident Response Retainer, Managed Detection and Response (MDR) using Defender for Endpoint, Vulnerability Management as a Service (VMaaS) utilizing Defender for Vulnerability Management, and a Security Operations Center (SOC) powered by Splunk. Responsibilities encompassed gathering client requirements, designing service architectures, securing board approval, developing pricing strategies, and coordinating with marketing to create related documents and develop sales collateral.

Sep 2018 – Oct 2019 · 1 yr 1 mo

• Have both led and contributed to multiple capability growth and innovation tracks within Cybersecurity Practice by developing service offerings fit for market.
• Successfully lead Cloud Security architecture for a complex Fintech stack deployment of a leading financial institution in Australia. The platform delivers secure omnichannel and transaction services for Bank’s end customers and the scope covers end to end security architecture, design and build integration of 2 public cloud providers, 5 public SaaS providers and 2 on premise datacenters.
• Provided SME support and technical guidance for multiple existing projects/customers.
• Have demonstrated breadth of knowledge across multiple technologies and areas including Implementation, BAU support and Pre Sales – SIEM, SOC, EDR (Endpoint detection and response), ATP (Advanced Threat Protection), Non signature-based approaches for endpoint prevention, User and entity behavioural analysis, Intelligence driven SOC (Security Operations Center), Cloud security, File Security, IRM and DLP. • Handled end to end solutioning, presales, customer queries.
• Demonstrated confidence in delivering projects that are highly complex and comprising latest technologies.
• Represented organization I have worked for on various internal and external platforms.

May 2017 – Aug 2018 · 1 yr 3 mos

• As part of Global SOC, Responsible to effectively secure and monitor a system, maintain and update required tools on a regular basis.
• Successfully developed Next Gen Endpoint Security Platform as a service which was approved by leadership.
• Responsible for maintaining and developing vendor relationships.
• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
• Research on latest and Next Gen Technologies in Cyber Security space.
• Creating strategies to integrate new security capabilities in the existing offerings by creating service portfolios.
• Creating demonstrations, lab and cloud POC’s based on target audience to highlight the key values of the product and to help market penetration of new features and technologies.
• Evaluating new technologies in Cyber Security and proposing the technologies to internal teams and customers as and when required.
• Providing expert advice and assistance to existing account and delivery teams to mitigate security risks.
• Supported existing customers from technology standpoint by providing service improvement plans.
• Supported Cyber Security run activities for existing customers.
• Solutioning technologies and services as part of pre-sales activities.
• Assisting in creation of GTM content and strategies for services.
• Hands on experience on EDR, SIEM, Endpoint Security, DLP , Email Security and Incident response.
• Responsible for the implementation of Proof of Concepts.
• Support the account and delivery teams in providing full sophisticated technical expertise in the field during all activities. Plan, participate and propose viable solutions in real time during customer calls.

Sep 2015 – Apr 2017 · 1 yr 7 mos · Bengaluru Area, India

• Creating, updating and presenting marketing collateral, including technical presentations, whitepapers and application notes.
• Creating strategies to Integrate Content Security capabilities in the existing Cisco offerings using Secure Development Guidelines and Principles.
• Responsible for Architect, Implementing and support Cisco SXP (Service exchange module) security module.
• Creating Cisco ASA (Adaptive Security Appliance), Cisco ESA (Email Security Appliance) and Cisco AMP (Advance Malware Protection) demonstrations, based on target audience to highlight the key values of the product and in order to help market penetration of new features and technologies.
• Liaising with the product management team as well as software / hardware engineering to produce product guides, white papers, implementation guides and competitive papers.
• Guide and Advocate cloud and infrastructure teams to achieve compliances in Cloud Offerings.
• Leading on various POCs of Cisco security offerings.
• Guided Team to comply ISO 27001 Information Security Awareness Certification.

Jan 2012 – Aug 2015 · 3 yrs 7 mos · Bengaluru Area, India

• Support the sales teams in providing full sophisticated technical expertise in the field during all direct sales activities. Plan, participate and propose viable solutions in real time during customer calls and events as necessary to promote sales and technical deployment of Pawaa products. ▪ Support, on specific large or strategic deals or initiatives requiring more in depth technology or solutions understanding. Communicate and present our technologies towards customers in seminars and sales team in providing full broad-based technical expertise at the Executive Briefing Center during events.
• ▪ Provide answer on pre-sales technical questions from customers & sales team.
• ▪ Closely working with Clients to ensure solutions implemented for data loss prevention does not negatively impact the business.
• ▪ Ensuring customer satisfaction by providing a professional service and swift resolution
• ▪ High involvement in requirements gathering, analysis, problem solving, quality assurance activities
• ▪ Providing demonstrations and proof of concept on DLP/IRM solutions to Customers/Vendors
• ▪ Investigation/Understanding of Client infrastructure in implementing DLP/IRM solutions
• ▪ Creating/Maintaining test environments to test our solutions and make sure it fits in Client environment
• ▪ Recreating problems in house and providing evidence where bug fixes are required.
• ▪ Preparing the Knowledge Transfer document of Process and Technical specifications guide for the Transition/Internal purpose
• ▪ Complete maintenance of Networking/Infrastructure, Active Directory, and Firewall etc.
• ▪ Closely working with Developers and making them understand the Client requirements
• ▪ Research on competitors, analyzing its features and raising a feature request to meet current industry requirements.
• ▪ Build technical credibility in customer interactions. Identify and overcome technical sales obstacles and drive the technical side of the sales process.

May 2010 – Jan 2012 · 1 yr 8 mos · Bangalore

• Responding to Support Requests via e-mail/or and telephone
• Provide answer on pre-sales technical questions from customers.
• Helping customer to license the products such as Vmware ESX, Vcenter server , Site Recovery Manager, VMware vSphere, VMware vSphere Hypervisor (ESXi),VMware Go, VMware vCloud Product Family, VMware vCloud Director, VMware vCloud Request Manager, VMware vCenter Product Family, VMware Server
• Researching, identifying, and resolving the incident and subsequent issues
• Working with other VMware departments to resolve customer issues