Jun 2018 – Sep 2023 · 5 yrs 3 mos · Mangaluru, Karnataka, India

• 💳 Built and maintained complex payment gateway applications supporting wallets, Bitcoin, ACH, and integrated with third-party gateways like Vantiv, CoreCard, PayPal, TabaPay, and AMEX—enabling secure and diversified transaction processing.
• 🔐 Automated secure data scrubbing and encrypted database migrations using WPF, ensuring full compliance with data protection and security regulations.
• 🚀 Implemented CI/CD pipelines and DevOps automation, including custom libraries and simulators in Node.js and .NET for transaction testing, receipt printing, and performance benchmarking—resulting in significantly improved developer and QA team efficiency.
• 🖥️ Managed over 20+ production servers hosting high-stakes financial applications; recognized as Star Performer for pivotal contributions to the TPASS (Transaction Processing and Switching System).
• ⚙️ Developed an internal ASP.NET Core intranet app for configuration management, paired with Elasticsearch, Kibana, and Grafana to provide real-time monitoring and system visibility.
• ⚡ Designed and deployed a Django-based MVP, featuring Celery for asynchronous data ingestion from QuickBooks and other aggregators, with robust RESTful APIs to serve frontend needs—accelerating product delivery cycles.
• ☁️ Led integration of a cloud-based settlement and reporting system in AWS, using EventBridge for automated data sync and dynamic report generation—boosting reporting accuracy and operational agility.
• 📊 Identified and resolved performance bottlenecks in AWS Kinesis pipelines, leading to significant reductions in resource usage and improved data latency across systems.

Jul 2016 – May 2018 · 1 yr 10 mos · Mangaluru, Karnataka, India

• 🧠 Developed and maintained applications for employee KPI tracking, enabling data-driven insights into employee performance, goal alignment, and organizational progress.
• 🏗️ Led full product lifecycle—from requirements gathering and system design to development, testing, deployment, and ongoing support—ensuring smooth delivery and strong stakeholder alignment.
• 🚀 Improved reporting performance by 70% by optimizing stored procedures and rearchitecting report logic, significantly reducing data retrieval times.
• 🛠️ Built a suite of internal tools, including:
• Email Template Generator
• Inventory Management System
• Quality Monitoring System
• Leave Management System
• Performance Management System
• 🏅 Recognized by the HR Manager for consistently delivering high-quality applications on time and demonstrating exceptional adaptability to new systems and business needs.
• 💻 Technologies used: .NET, SQL Server, SSRS—leveraging a full Microsoft stack for robust and scalable business applications.

Oct 2015 – Jul 2016 · 9 mos · Bengaluru, Karnataka, India

• 🚗 CRM, Data Analytics & App Development in the Automotive Industry
• Delivered impactful solutions at the intersection of CRM, software development, and data analytics to drive customer engagement, retention, and operational efficiency in the automotive domain.
• 🔹 Key Achievements:
• 🔍 Worked across CRM systems, software development, and data analytics, supporting marketing and customer engagement initiatives in the automobile sector.
• 📈 Managed customer campaigns and performed data-driven analysis to improve retention strategies and overall customer lifetime value.
• 📊 Developed automated reports and integrated big data insights to support strategic business decisions and enhance campaign performance tracking.
• 📱 Designed and developed a mobile application with a web API to improve data collection accuracy and streamline field workflows, significantly reducing manual errors and lag.
• 🌐 Delivered an intranet-based mobile app that enhanced CRM functionality, earning client recognition for its impact on productivity and user experience.

Aug 2013 – Sep 2015 · 2 yrs 1 mo · Kochi, Kerala, India

• 📊 Data Operations | Reporting Automation | Performance Optimization
• Streamlined reporting processes and optimized data workflows in a high-volume financial environment, delivering measurable improvements in application performance, team efficiency, and data accuracy.
• 🔹 Key Achievements:
• 📁 Created and managed portfolio reports, performing data reconciliation using Intellimatch to ensure accuracy across financial systems.
• ⚙️ Optimized database performance by refining stored procedures and developing essential database objects, improving query efficiency and data integrity.
• 🚀 Automated reporting workflows and boosted application performance by 25% using a tech stack including Oracle SQL, Crystal Reports, SSIS, .NET, and PowerShell.
• 🏅 Recognized for driving process automation, resulting in increased team productivity and reduced manual overhead.